Health Consumers' Council WA

Health Consumers' Council WA

Share

An independent, not for profit organisation helping you navigate the WA health system.

We are a positive partner in healthcare reform, ensuring the consumer voice is heard. We can help you navigate the WA health system and help you to understand and support your healthcare rights. HCC can support you to be a positive partner in healthcare reform, working with health services to improve patient experiences in Western Australia. We believe in empowering health consumers to become effe

22/07/2026

SURVEY ๐Ÿ“ข YOU can help shape the future of preventative health in WA. Q: What helps people stay healthy? The WA Government is asking Western Australians to help answer that question as it develops the state's first Preventative Health Strategy.What helps people stay healthy?

The WA Government is developing Western Australia's first Preventative Health Strategy and wants to hear from the community.

Good health is about more than treating illness. It is also about preventing disease, supporting wellbeing and making it easier for people to stay healthy throughout their lives.

If you are 18 or older and live in WA, you can help shape the conversation by sharing your views.

๐Ÿ”ธ Around 15 minutes to complete
๐Ÿ”ธ Anonymous responses
๐Ÿ”ธ Closes 24 July 2026

Every lived experience adds to the picture.

Take the survey here ๐Ÿ‘‰ https://consultation.health.wa.gov.au/pahd-office-of-the-chief-health-officer/preventative-health-strategy-consumer-consultation/

21/07/2026

Your healthcare experiences matter ๐Ÿ“ข Patients, carers, health consumers see things data alone cannot show.

Every story helps us better understand what's working, what's not, and where improvements are needed.

Together, we can help create a system that is fairer for everyone.

Let's make healthcare fair for all.

Join our movement for fairer healthcare in WA ๐Ÿ‘‰ https://www.hconc.org.au/consumer/lets-make-healthcare-fair-for-all/

What is one thing you would change about healthcare in WA?

09/07/2026

HCCWAโ€™s Aboriginal Patient Advocacy Training is for people who work with Aboriginal people and want practical skills to support them in the WA health system. ๐Ÿ“ข

The full-day workshop covers:
๐Ÿ”ธ culturally safe care
๐Ÿ”ธracism and health
๐Ÿ”ธhealth rights
๐Ÿ”ธadvocacy skills
๐Ÿ”ธreferral pathways
๐Ÿ”ธvicarious trauma

Delivered in person at HCCWA HQ in Mount Lawley, places are limited.

Register via our website ๐Ÿ‘‰ https://f.mtr.cool/cqhwuklksj

What would help you feel more confident supporting Aboriginal patients?

08/07/2026

What makes a GP appointment feel culturally safe? ๐Ÿ“ข A new Australian study asked Aboriginal and Torres Strait Islander people about their experiences, and their answers are relevant to all of us.

They spoke about feeling listened to, being treated with respect, having enough time to ask questions, building trust, being involved in decisions about their healthcare.

These may seem like simple things, but they can make a real difference to how people experience healthcare.

We've summarised the research and what it means for consumers, healthcare professionals and health services.

Read and share the the article on our website ๐Ÿ‘‰ https://f.mtr.cool/sokqxmrcoc

What has made you feel genuinely heard during a healthcare appointment?

07/07/2026

Have you, or someone close to you, experienced cancer care in Western Australia? Your experience could help improve cancer care for future patients and families ๐Ÿ“ข

HCCWA is working with the WA Department of Health to make sure lived experience helps shape the state's new Cancer Plan.

We're looking to hear from people who:
๐Ÿ”ธ received cancer treatment in WA in the past five years
๐Ÿ”ธ cared for or supported someone through cancer treatment
๐Ÿ”ธ are a parent or guardian of a child or young person who received cancer treatment.

Everyone who registers will be invited to complete a short survey. Selected participants will also be invited to take part in a paid interview or small group workshop. If a survey isn't accessible for you, we can collect your feedback another way.

Register your interest today and please share this opportunity with someone who may like to take part ๐Ÿ‘‰ https://f.mtr.cool/avfdgchopn

06/07/2026

Open disclosure is when doctors and hospitals talk openly and honestly with patients and their families if something goes wrong during care ๐Ÿ“ข

So, if something goes wrong during your healthcare, what should happen next? You should get clear answers, be treated with respect, and have the chance to ask questions.

The Open Disclosure Framework has recently been updated, and sets clearer rules for how health services should talk with patients and families after something goes wrong.

Our latest article explains what open disclosure means, what you can expect, and how HCCWA can support you if you need help speaking up.

Have you heard of open disclosure before?

Read more and learn about your rights ๐Ÿ‘‰ https://f.mtr.cool/kiaerwlver

06/07/2026

The National NAIDOC movement began with people asking to be heard. The roots of NAIDOC Week stretch back to the Day of Mourning in 1938, when Aboriginal leaders gathered to call for equality, justice and a better future.

At HCCWA, that history reminds us of something we see every day, healthcare is better when people are heard. HCCWA works to amplify the voices and experiences of all people who use our healthcare system, to make healthcare fair for all ๐Ÿ“ข

When people are listened to, respected and involved in decisions about their care, trust grows. Better conversations happen, better healthcare follows.

This year's NAIDOC Week theme, "50 Years of Deadly", celebrates five decades of recognising the strength, achievements and leadership of Aboriginal and Torres Strait Islander peoples.

Read our NAIDOC Week blog post ๐Ÿ‘‰

01/07/2026

We've received National recognition for our advocacy for Western Australian health consumers ๐Ÿ“ข This recognition reflects the voices of the thousands of consumers, carers, community members and consumer representatives who have trusted us to stand alongside them, speak up, and work for a fairer health system.

Every conversation. Every story. Every recommendation. Every piece of advocacy contributes to improving healthcare for everyone.

Our nomination video shares why this work matters and the impact that can be achieved when consumers are genuinely heard.

Read more about the award and what it means for HCCWA and Western Australian health consumers ๐Ÿ‘‰ https://f.mtr.cool/fycqmrvwcx

Let's make healthcare fair for all.

30/06/2026

How do you prepare for winter? We asked people across Western Australia to share the simple steps they take to stay healthy during the colder months ๐Ÿ“ข

Many respondents told us they:
๐Ÿ”ธ Get vaccinated if they're eligible.
๐Ÿ”ธ Wash their hands regularly.
๐Ÿ”ธ Eat a healthy diet.
๐Ÿ”ธ Stay active.
๐Ÿ”ธ Get enough sleep.
๐Ÿ”ธ Keep in touch with family and friends.
๐Ÿ”ธ See their GP for regular check-ups.

The survey provides a snapshot of how respondents prepare for winter and the practical actions they believe help protect their health.

It also highlights something important. Many people want prevention to be simple, with clear health information and easy access to services that help them stay well.

We've brought these findings together in our WA Winter Readiness Report, along with practical insights that may help you and your family this winter.

Read the report here ๐Ÿ‘‰ https://f.mtr.cool/yowsyfaydl

Now we'd like to hear from you. What's one thing you always do to stay well during winter? Share your tips in the comments. Your experience could help someone else.

Photos from Health Consumers' Council WA's post 29/06/2026

Healthcare works better when the people using it help shape it ๐Ÿ“ข At our Diversity Dialogues Forum, community leaders, healthcare professionals and consumers shared their experiences of accessing healthcare as older people from migrant and refugee backgrounds.

The discussion highlighted real barriers, including:
๐Ÿ”ธ language and communication
๐Ÿ”ธ navigating complex services
๐Ÿ”ธ transport
๐Ÿ”ธ digital exclusion
๐Ÿ”ธ building trust with healthcare providers
๐Ÿ”ธ culturally safe care

The forum also identified practical solutions, from strengthening care finder and navigator programs to improving cultural competence and increasing community representation in health decision making.

These conversations matter because everyone deserves healthcare that is accessible, respectful and centred on their needs.

Read our round up and access the full report and discover the recommendations ๐Ÿ‘‰ https://f.mtr.cool/emvptnxuec

What do you think is the biggest barrier to equitable healthcare in WA?

๐Ÿ“ธ
Chung Wah Association
North Metropolitan Health Service
Organisation of African Communities in WA Inc
Umbrella Community Care
Edmund Rice Centre WA

Want your business to be the top-listed Gym/sports Facility in Perth?

Click here to claim your Sponsored Listing.

Location

Address


434 Lord Street
Perth, WA
6050

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm