Ajust

Ajust

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Resolving consumer issues 🥇
Supporting 15,000+ Aussies and counting ⭐️
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ajust.com.au

👋 Hey we're Ajust | Flipping the script on customer support—no mazes, no waiting, just wins.

10/10/2025

We believe fairness shouldn’t be complicated.

We built Ajust to help people resolve issues clearly and quickly.

No call centres, no chasing, no stress.

05/09/2025

Natalie bought a Coles Italian Passata sauce.

She poured it out and found a dark clump was stuck in the jar.

The sauce smelled and tasted off, and had to throw the whole meal in the bin.

🎧 Voices are AI-generated to protect privacy and bring stories to life. Case details and images are from the consumer.

03/09/2025

Deepak rented a car with Avis on 7th of Jul 2025.

Their service guidelines promise a smooth pickup. Instead, he was stuck waiting in a busy line far longer than expected.

His travel plans were blown out and stress levels were way up.

🎧 Voices are AI-generated to protect privacy and bring stories to life. Case details and images are from the consumer.

01/09/2025

Sue ordered a stainless steel pan from Kmart online.

When it arrived, she found a huge sticker stuck on the pan’s surface.

It took her 30 minutes of chemical scrubbing to remove it.

Is there a reason a brand new pan should come like that?

🎧 Voices are AI-generated to protect privacy and bring stories to life. Case details and images are from the consumer.

29/08/2025

Melissa bought a costume mask from Spotlight.

She opened it before an event, and found it already damaged.

Her excitement turned to frustration and dissapointment real quick.

🎧 Voices are AI-generated to protect privacy and bring stories to life. Case details and images are from the consumer.

27/08/2025

Melissa ordered sliced turkey at the Coles deli.

The deli staff gutted the slices getting it out.

All four slices were damaged, then rolled and packed.

She says this happens about 2 in 5 times... with smoked cod, chicken loaf and devon before.

🎧 Voices are AI-generated to protect privacy and bring stories to life. Case details and images are from the consumer.

25/08/2025

Lynne bought a pack of Arnott's Kingston choccy biscuits.

She opened the pack and 4 biscuits had no chocolate, just two plain halves.

They’re her all-time favourite so was of course a little dissapointed.

🎧 Voices are AI-generated to protect privacy and bring stories to life. Case details and images are from the consumer.

22/08/2025

Kristy picked up a 10-pack of Jamieson Dry & Lime from Dan Murphy's.

She opened it at home and noticed one can was pierced and completely empty.

She’d planned to share them with friends. Welp.

🎧 Voices are AI-generated to protect privacy and bring stories to life. Case details and images are from the consumer.

18/08/2025

4 different Coles customers have come forward with bread complaints.

Robyn cut into her sourdough and found a huge hollow inside.

Sienna opened a 30-hour sourdough, it was already stale, with mould.

Diana’s Pana di Casa had big holes through every slice.

And Richard says his favourite loaf has changed completely, now light, airy, full of holes.

🎧 Voices are AI-generated to protect privacy and bring stories to life. Case details and images are from the consumer.

13/08/2025

Sammi found glass in her Grill'd burger!

13/08/2025

Maureen found maggets in her cheese & bacon roll from Woolies!

30/07/2025

Coert drives a city bus in Brisbane.

One night, he pulled up to a stop but a taxi was sitting there.

He honked. He flashed his lights. The driver mocked him.

So Coert had to swing his 12-tonne bus into peak-hour traffic.

🎧 Hear more, link in bio.

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Location

Address

Sydney, NSW
2022