Star Telecom

Move from "Chat" to "Action" with Agentic AI for services.

By leveraging Large Action Models (LAMs), your bank can autonomously resolve mundane tasks like mystery charge disputes and mortgage tracking while maintaining strict security guardrails. Read about the use cases 👉 https://bit.ly/3QuREU9

We recently hosted an exclusive Analytics Refresh Webinar for our Platinum Care tiered clients. We took a deep dive into the latest Genesys Cloud CX reporting tools, helping supervisors turn data into actionable steps.

At the Platinum Care level, we don’t just hand you the keys to Genesys Cloud CX, we make sure your team knows exactly how to drive it. See the snippets from the full webinar here: https://bit.ly/4ttmevM

Discover what's new from Genesys! We listed the new features from March here 👉 https://bit.ly/4siW7q4

Our partnership with TransUnion TruValidate™ helps banks stop fraud before an agent even says "hello."

No more interrogation-style questioning. Just seamless, multi-layered identity orchestration that protects your customer data, experiences, and your bottom line. Learn more in our new blog 👉 https://bit.ly/3NA1piR

Agentic AI doesn't just suggest actions - it executes them. It handles complex tasks across your software (like billing or shipping) start-to-finish with an increased reliability. Learn more about why the industry is moving to Agentic AI 👉 https://bit.ly/4rV1QSN

The shift from "Generative" to Agentic AI is here. For companies, this means moving beyond simple chatbots to systems that actually act.

By leveraging Large Action Models (LAMs), Agentic AI can:
✅ Resolve complex billing disputes autonomously
✅ Coordinate solar export discrepancies
✅ Manage "Medical Priority" outage escalations in real-time
And more.

Learn more in our new blog 👉 https://bit.ly/4sNfh7Y

Discover what's new from Genesys! We have listed the new features from February here 👉 https://bit.ly/47AthK7

AI built on fragile voice infrastructure won't boost customer experiences. As resiliency and security standards increasingly become afterthoughts in the current AI landscape, contact centers are facing 400 errors and zero geo-redundancy. Uncover the critical blind spots in your AI voice strategy. 👉 https://bit.ly/3P9kcld

It’s no longer enough to just "handle" a query. True success means the AI actually resolves the issue entirely, leaving the customer satisfied without ever needing to escalate. Also in 2026, organizations should be exploring "pay per containment" models, which promise low risk AI deployment, and quicker ROI. Learn more 👉 https://bit.ly/4rPcCKU

At Star Telecom, we want to help you scale with confidence. That’s why we built the AI Token & Cost Calculator.

With this free tool, you can:
✔️ Forecast Usage: Estimate how many tokens your specific workflows will consume.
✔️ Compare Tiers: See which Genesys commitment level saves you the most money.
✔️ Budget Accurately: Get a clear picture of your monthly spend before you deploy.

Don’t let budget uncertainty hold back your AI innovation. https://bit.ly/4kTZ9Pl