UCB Costa Rica

ment to Technology:
UCB strives to provide our clients and their consumers with meaningful technology enhancements. Our technological capabilities protect data, enable quality / compliance and allow for flexibility when developing your customized processes and procedures. Enterprise-Wide Compliance Program:
In today’s compliance driven environment, UCB has continued to develop, expand, and improve its compliance program. UCB is dedicated to ensuring the ethical and compliant operations of every employee and business unit within the organization. We resolve to operate with integrity, candor, and stability and are proud of our continuous commitment to ensuring quality on every call, as well as adhering to regulations in an ever-changing industry. mining technology for our industry is a cost-effective strategy saving you time and money. UCB’s Learning Institute:
United Collection Bureau has developed a proprietary Learning Institute that begins with a successful recruiting strategy. UCB’s recruits are trained for a long term career and promoting from within is a common practice. The fundamentals of the Learning Institute are centered around compliance training on applicable laws and regulations, as well as core competencies in customer service and leadership courses. UCB’s employees are required to know, understand and follow all policies and procedures presented during new hire, on-going and refresher training. UCB’s leadership team is expected to uphold a culture that promotes the highest standards of ethics and compliance, while meeting client goals and objectives.