Diamond Facilities Support

Great feedback like this makes all the hard work worthwhile👏

Our team at Diamond Facilities Support recently completed a rebuild project at Busy Bees, and we were delighted to receive this message from the client:

"I just wanted to say how lovely the contractors who attended were. They were extremely professional and very polite throughout. The quality of the work they have done is excellent - you would never know it had been rebuilt. They also made sure everything was cleared up afterwards. I’m honestly very impressed with both the workmanship and their professionalism. Please could you pass this feedback on to the team who carried out the work."

A huge thank you to our operatives for continuing to represent Diamond Facilities Support with professionalism, quality workmanship, and attention to detail.

Delivering safe, high-quality environments for our clients is always the priority.

Our Fleet Just Leveled Up!

We’re excited to share that some brand new vans have just been added to our fleet, and they are looking smart.

This isn’t just about new vehicles. It’s about growth, momentum, and our continued commitment to delivering an even better service experience. Expanding our fleet means:

✅ Faster response times
✅ Greater coverage
✅ Increased capacity to support our clients
✅ Continued investment in quality and reliability

It’s a sign of the progress we’re making and the standards we’re raising. Onwards and upwards!

If you see one of our vans out on the road, give us a wave👋

Our Diamond Facilities Support team recently completed a significant minor works project for our valued client, Priory Group, at their Carlton House premises.

During inspection of a residents’ wet room, it became clear that the existing flooring had completely deteriorated, with the subfloor suffering from extensive rot. To ensure the safety, comfort, and wellbeing of residents, our team carried out a full strip-out of the affected flooring area. The entire flooring was carefully removed, allowing us to properly assess and address the underlying issues.

Once exposed, the underlay was thoroughly treated to prevent further deterioration and to create a solid, secure base. We then installed brand new vinyl flooring sheets, delivering a durable, hygienic, and water-resistant finish suitable for a wet room environment.

This project highlights the importance of proactive maintenance and the value of responding quickly to issues before they escalate. We’re happy to support Priory Group in maintaining safe, high-quality facilities for their residents, and to deliver works that combine practicality, compliance, and long-term reliability.

If you’re looking for a facilities partner who takes pride in doing the job properly the first time, our team is here to help. Get in touch to discuss how Diamond Facilities Support can support your facilities.
📞 0845 733 5533
📧 [email protected]
💻 www.diamond-fs.com

Another successful minor works project completed by Diamond Facilities Support at our client Busy Bees nursery premises.

This project focused on upgrading the Baby’s Milk Preparation Room - a critical space where hygiene, durability and practicality are non-negotiable. The before image on the left shows the aged worktop and sink area, which had become worn over time and no longer reflected the high standards required in a childcare environment.

In the after image on the right, you can see the transformation. We installed a brand new black worktop along with a newly fitted sink and tap, delivering a clean, modern and hygienic finish. The upgrade not only enhances the visual standard of the room but also improves functionality and ease of cleaning, supporting compliance and day-to-day operational efficiency.

Minor works projects like this demonstrate how targeted improvements can make a significant impact within operational environments. Delivered efficiently, with minimal disruption to the nursery’s daily activities, and to the high standards our clients expect.

If you are reviewing your facilities and considering similar upgrades, our team would be happy to discuss how we can support. Get in touch!
📞 0845 733 5533
📧 [email protected]
💻 www.diamond-fs.com

We recently carried out fence replacement works for our valued client, Busy Bees, in Kings Heath, Birmingham. The existing fencing had become damaged and was no longer providing the level of safety and privacy required for the site.

Our team carefully removed the old fencing and installed a brand-new, secure replacement. This was carried out to enhance the safety of the children, improve overall site security, and increase privacy for the facility.

At Diamond Facilities Support, safeguarding environments, particularly in educational and childcare settings, is always a top priority. Our DBS checked team delivered a high-quality finish while ensuring minimal disruption to the day-to-day operations of the nursery. A great result for Busy Bees and another job well done by our team.

Get in touch to discuss how Diamond Facilities Support can support your facilities.
📞 0845 733 5533
📧 [email protected]
💻 www.diamond-fs.com

Another successful refurbishment delivered by the Minor Works Project team at Diamond Facilities Support for our valued client Boots at Ripley High Street.

Following fire damage to the staff toilets and locker rooms, our team carried out a full refurbishment, completing all works within normal working hours to minimise disruption to store operations. As always, the area was left clean, safe, and ready for immediate use.

The project included the removal of existing lockers and the installation of a new fixed six-locker system. We also removed the existing toilet cubicles and installed a new right-incline cubicle system to improve durability and functionality. Damaged sanitaryware, including the basin and WC, was replaced with like-for-like units, along with making good to affected pipework.

To restore the flooring, the team uplifted the existing vinyl tiles, screeded the subfloor to achieve the correct levels, and installed new Altro flooring for a robust, long-lasting finish. Fire-damaged ceiling areas were re-boarded and plastered, damaged ceiling tiles were replaced, and all affected walls and woodwork were completely redecorated.

Another strong example of our Minor Works Project team delivering high-quality refurbishment solutions efficiently and professionally.

Get in touch to discuss how Diamond Facilities Support can support your facilities.
📞 0845 733 5533
📧 [email protected]
💻 www.diamond-fs.com

Great result delivered by the Diamond Facilities Support Major Works team out at Buzz Bingo in Irvine.

Following a significant leak affecting the fire exit area leading into the main hall, the space had suffered extensive water ingress and associated damage. Our team was tasked with making the area safe, restoring the fabric of the building, and returning the environment to a clean, professional standard in line with the client’s operational needs.

The works involved carefully stripping out the damaged ceiling boarding, isolating and protecting all affected fittings and services, and allowing the area to fully dry before reinstatement. We then reboarded the ceiling, applied specialist damp-seal treatments to prevent staining and future bleed-through, and completed a full redecoration to bring the area back to a high-quality finish.

Another example of planned remedial works delivered safely, efficiently, and with minimal disruption to our client’s venue. Huge credit to our Major Works team for their attention to detail and commitment to quality throughout the project.

Get in touch with us to discuss how Diamond Facilities Support can support your facility.
📞 0845 733 5533
📧 [email protected]
💻 www.diamond-fs.com

🚨 Reactive Call-Out Completed Successfully 🚨

Diamond Facilities Support responded to a reactive emergency call-out from our client, following an incident where one of their wagons caught fire while roadside. In the interest of public safety, the waste had to be urgently offloaded onto the road during the emergency response.

We received this call at 3.30pm and immediately mobilised our team. Within 20 minutes, we successfully sourced a replacement grab wagon, attended site, and safely collected the dumped waste. The material was then transported and disposed of at one of the clients depots, ensuring the road was cleared quickly and safely.

From the initial call out to full clearance, the entire operation was completed in approximately an hour. A strong example of rapid response, effective coordination, and teamwork under pressure. Well done to everyone involved for delivering such a swift and professional outcome.

Having an emergency facilities management firm at your service is vital in keeping your business in compliance. Get in touch with us to discuss how Diamond Facilities Support can support.
📞 0845 733 5533
📧 [email protected]
💻 www.diamond-fs.com

Diamond Facilities Support’s Major Works Team recently completed a full toilet refurbishment for NWP at their Warrington site, delivering a modern, safe, and functional upgrade to essential welfare facilities.

The refurbishment included the installation of new toilet cubicles, urinals, and basins, alongside the fitting of non-skid flooring to improve safety and durability in a high-use environment. New wall panelling was installed to create a clean and robust finish, while upgrades to the heating system ensured improved comfort and efficiency throughout the space.

Additional works included ceiling improvements and the installation of new lighting, enhancing both visibility and the overall look and feel of the facilities. Delivered to a high standard by our Major Works Team, the project has significantly improved the usability and appearance of the welfare areas, supporting a better day-to-day experience for site users.

Need similar major works at your facility? Get in touch with us to discuss how Diamond Facilities Support can support your property too.
📞 0845 733 5533
📧 [email protected]
💻 www.diamond-fs.com

Diamond Facilities Support’s Major Works Team recently completed excavation and re-concreting works at a Biffa site in Cannock, delivering a robust and long-lasting solution to support the creation of an additional car parking area.

Following excavation, the area was fully prepared and reinforced with rebar to ensure durability and strength for ongoing use. New concrete was poured, brush finished, and left to properly set, with expansion joints installed to accommodate natural movement and enhance the longevity of the surface.

All works were carefully planned and carried out during normal operational hours, with no disruption to day-to-day activities at the client’s facility. Another successful project delivered safely, efficiently, and to a high standard by our Major Works Team, supporting our client’s operational needs while future-proofing their site infrastructure.

Need similar major works? Get in touch with us to discuss how Diamond Facilities Support can support your property too.
📞 0845 733 5533
📧 [email protected]
💻 www.diamond-fs.com

Diamond Facilities Support’s Major Works Team recently completed a full internal refurbishment at Ground Control in Leeds, delivering a complete transformation of the office, corridor, and toilet areas within the workshop facility.

The project involved a full redecoration throughout, including the replacement of sanitaryware, installation of new cladding, and the painting of all walls and ceilings to create a clean, modern, and professional finish. New timber boxing was installed where required to improve both aesthetics and functionality across the space.

To enhance safety and durability in high-use areas, anti-slip floor paint was applied in the corridor and toilet areas, while new vinyl flooring was laid in the office to provide a practical and refreshed working environment. All works were delivered to a high standard by our Major Works Team, ensuring minimal disruption while improving both usability and appearance of the facility.

Another successful refurbishment project completed, reinforcing our commitment to quality, safety, and delivering tailored solutions for our clients.

Get in touch with us to discuss how Diamond Facilities Support can support your facilities too.
📞 0845 733 5533
📧 [email protected]
💻 www.diamond-fs.com