Creating a better Customer Experience via our multi-channel digital communication platform. Which50 brings together marketing, operational and social comms
CustomerMind’s “Which50” is A Multi-Channel Digital Communication Platform for B2C organisations. The SaaS model allows organisations enjoy all the benefits of 10 years of development, in a “pay as you go” manner. The platform brings together marketing operational and social communications, delivering significantly better “customer experiences”. The self-service platform allows your organisation t
15/04/2019
🎉 Exciting News! 🎉
We are delighted to announce an innovative, new strategic partnership with PSI Mobile - a leading provider of mobile workflow solutions to enterprises in regulated industries.
Click here to find out more - https://buff.ly/2PaDHHb
16/11/2018
face the challenge of meeting the expectations of their customer across platforms.
As business such Amazon, Netflix & Spotify continue to deliver a fantastic digital , companies are falling behind.
We are helping change this trend!
09/10/2018
The industry is changing. New competitive disruptors, evolving regulatory regimes & changing customer expectations are forcing energy providers to transform .
We are helping adapt to these changes by engaging customers with personalised digital customer journeys across billing, marketing and customer service.
We are helping companies save massive amounts of money by replacing billing and collection letters with personalised customer journeys across email, SMS & web pages.
We understand that customer expectations continue to change and to stand out in the utility sector, providers need to meet these expectations.
This is a challenge we are helping leading utility companies overcome through the use of our digital communication platform.
18/09/2018
This year we're helping save time & money by sending out personalised AGM pack (Annual Report & E-Statement) to their members electronically.
Your Credit Union can deliver a better member experience while being more environmentally friendly (print less paper!).
Schedule a call to find out more - https://bit.ly/2w7krBV
10/09/2018
Customer experience expectations continue to grow in a age. A poor experience can easily force consumers to switch service easily.
For , adopting a customer-centric approach is essential for retention as well as a great opportunity for customer acquisition.
We're helping energy providers create a fantastic by replacing letters with digital customer journeys for marketing and billing communications.
Billing and collection communications can be a real headache for providers.
Many organisations continue to use outdated channels such as letters which cost the business substantial time and money while delivering a poor .
Our hashtag communication platform helps resolve these issues by delivering personalised customer journeys across email, SMS and web pages.
For example, we have created a Promise to Pay campaign for our clients to help mitigate consumer vulnerability issues, in particular financially at-risk customers.
Watch our video to find out more about this customer journey.
23/08/2018
This year we're helping save time & money by sending out personalised AGM pack to their members via email.
Your Credit Union can deliver a better experience while being more environmentally friendly (print less paper!).
Schedule a call to find out more -
16/08/2018
A report by shows is a real problem for leading energy providers in Scotland.
We are helping tackle customer vulnerability by leveraging customer to proactively to at-risk across email, SMS and web pages.
15/08/2018
Digital communication is at the heart of every project.
We're helping and organisations transform how they communicate with their customer by replacing letters with digital customer journeys across email, SMS and web pages.
09/08/2018
Credit Unions! We understand the headache that comes with AGM Mailings. This year why not save time and money by sending out the AGM pack electronically?
If you want to find out how we help Credit Unions can go digital DM us to schedule a call.
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