18/10/2024
Mehmood Akram
Excellency of Sports and Entertainment by Legendary Mehmood Akram
18/10/2024
Job Title: Service Desk / Helpdesk Support Specialist
Experience: 3 - 4 Years
Location: Karachi / Interior Sindh Field Base (Badin)
4 Days on Duty and 14 Days Off.
Immediate Joining Required
Position Overview:
We are seeking a dedicated and experienced Service Desk / Helpdesk Support Specialist to join our dynamic IT team. The ideal candidate will possess a strong background in managing IT support services, including Office 365, Active Directory, and other key technologies. The successful candidate will demonstrate a proactive approach to problem-solving, excellent communication skills, and the ability to work effectively in a team environment.
Key Responsibilities:
Office 365: Provide support for Office 365 applications, including Outlook, Two-Factor Authentication (2FA), and license management.
Manage Engine: Handle ticket management, SLA adherence, and asset inventory checks using Manage Engine.
Active Directory: Manage user accounts and assets, ensuring proper configuration and security within Active Directory.
SCCM Client: Perform basic tasks related to SCCM, including device management and client health validation.
Desktop/Laptop Support: Offer comprehensive software and hardware support for desktop and laptop systems.
Azure: Support and manage basic Azure services and integrations.
Preferred Qualifications:
MS Computer Science
Certifications in relevant technologies (e.g., Microsoft Certified: Azure Fundamentals.
Experience in a similar role within a fast-paced environment.
Send me an email at
[email protected] / [email protected]
03/09/2024
Alwer
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Job Posting: for Karachi = Pakistan
Position: I.T Support Engineer / Service Desk.
Minimum of 4 years of relevant experience
Immediate Joining Required
Package is 80k to 85k Max.
Key Responsibilities with experience required:
Proficient in Office 365 (Cloud Based) Mandatory.
Strong knowledge of Active Directory Management
Experience with Manage Engine ticket portal or Any Similar Ticketing Portal.
Familiarity with Domain/Workgroup environments
Skilled in hardware monitoring and troubleshooting.
Application support experience
Basic knowledge of SAP management
If you meet the above qualifications and are available for immediate joining, we encourage you to apply!
To Apply: Please share your CV highlighting your relevant experience and skills. @ [email protected]
We look forward to hearing from you!
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