28/09/2026
There are rare occasions when we make mistakes. When that happens, I believe the most important thing is to acknowledge the problem, stay in touch with the customer and see it through until itβs resolved.
We had a miscommunication with the factory on a recent futsal jersey order. We worked through it, and the jerseys were delivered on time. The customer later shared this review:
βReally impressed with the service and support throughout the whole process! The futsal jerseys were delivered on time, and the quality was great.
There were some miscommunications with the factory along the way, but what really stood out was how the team handled the situation. The recovery service was superb β they were responsive, supportive, and did their best to make sure everything was sorted out properly.
Amazing service and excellent support rendered from start to finish. Really appreciate the effort and commitment to making things right.
Will definitely continue to support and recommend them! πβ½β
Iβm proud of the finished jerseys, but this review means more to me because it recognises the work that went into resolving the issue. That responsibility is part of every order we take on at Zurlique.
Planning custom football or futsal jerseys for your team? Learn more:
https://www.zurlique.com/custom-print-sublimation-football-jerseys/
π Call or WhatsApp: 9774 8888
βοΈ [email protected]