06/09/2026
Anchoring your question in the work changes how your question is received. It positions you as someone who is thinking ahead, not someone who is interrupting.
And if you don’t get an answer the first time, it is appropriate to follow up.
“This is still open on my end. Can you confirm direction so I can move forward?”
You're not being pushy. You're being responsible.
06/07/2026
Assistants: Asking for clarity is not bothering anyone. (Or, at least, it shouldn't be.) It is a necessary part of doing any job well.
Your role is to build structure around someone else’s thinking.
You are turning ideas into action and translating conversations into outcomes. You cannot do that without information.
So if the information isn’t being offered clearly or consistently, you have to know how to go get it.
Not aggressively. Not apologetically.
Professionally and directly.
This isn't "being needy". It's doing your job at a high level.
Share this with an assistant who needs to hear it!
06/03/2026
Assistants: if you want better answers, you need better questions. This is a skill, and it’s one you can build quickly.
The easier you make it for them to respond, the more likely you are to get what you need—especially when you’re dealing with someone who is short on time or attention.
06/03/2026
One of the books I recommend over and over again to both Executives and Assistants is "Getting to Yes" by William Ury and Roger Fisher.
Because the truth is: your partnership is one long negotiation.
Not in a manipulative, “win at all costs” kind of way—in a human way.
You’re constantly negotiating:
→ priorities
→ timelines
→ communication styles
→ boundaries
→ expectations
→ feedback
→ and sometimes…whose version of “urgent” is actually urgent 😅
What I love about this book is that it completely reframes negotiation from “someone has to lose” into “how do we solve the problem together?”
A few concepts that completely changed the way I approach communication:
✅ Separate the people from the problem
✅ Focus on interests, not positions
✅ Use objective criteria instead of emotion-driven reactions
✅ Look for mutual gain instead of keeping score
Honestly, if more executive/assistant partnerships approached conflict this way, we’d avoid SO many unnecessary breakdowns in trust and communication.
This book is especially powerful if:
→ you struggle with hard conversations
→ you avoid conflict until it explodes
→ you feel misunderstood at work
→ you’re trying to build a stronger partnership dynamic
→ or you simply want to communicate with more clarity and less defensiveness
Communication is a skill. Negotiation is a skill. Partnership is a skill.
None of us are born magically knowing how to do this well.
And if you’ve ever heard me speak, you already know I believe communication is one of the biggest factors in the success or failure of our careers and relationships.
10/10 recommendation. Add this one to your summer reading list. (Bonus points if you read it together!)
06/01/2026
April and May were an absolute whirlwind in the best possible way.
Speaking engagements. Team trainings. CliftonStrengths workshops. Communication coaching. Executive/assistant partnership work. Recruiting. Career coaching. AI workshops. A little bit of everything.
And down to my soul, I love operating this way.
I know it comes from my years as an EA. Most high-performing assistants aren’t built to stare at the same spreadsheet for 9 hours straight doing one repetitive task forever. (Barf 🤢) We like movement, problem-solving, variety, context switching, building things, fixing things, helping people, then moving to the next challenge.
So while the pace can get intense, I genuinely love the range of work I get to do now. One day I’m helping an executive stop unintentionally steamrolling their assistant, the next I’m coaching an EA through burnout or confidence issues. Then I’m on stage teaching communication or AI strategy.
No two weeks look the same around here.
And honestly, I wouldn’t want them to!
Do you prefer the constant change of pace and tasks in your work? Or are you a little more routine oriented?
05/27/2026
You can hire:
✅ a smart assistant
✅ a proactive assistant
✅ a highly experienced assistant
…and they will STILL fail if:
→ they don’t have access
→ they don’t have context
→ they don’t have clear expectations
→ they don’t have consistent time with you
If this is your second or third assistant in a short period of time…
it might be time to stop evaluating the people and start evaluating the system.
(Need help evaluating said system? I can help with that: https://www.moniquehelstrom.com/contact)