Comments
Hi, I am with Town Hall.
We are preparing a Welcome Kit for new residents that are moving into your community.
Our Welcome Kit will feature and refer these new families to one Health Club. I would like to discuss your being the referred club for your communities’ new residents.
Please message me to learn more. Or for immediate assistance, feel free to call or text me on my cell which is listed below.
Thanks.
Linda Denmark
(714) 878-1738
To the Corporate Team of 24 Hour Fitness,
First and foremost, I would like to express my genuine appreciation for the 24 Hour Fitness location in Hawthorne, California on 120th. Our gym has become a place where friendships have blossomed, and we have found incredible support from the friends we have met here. However, I must address the growing disappointment among members regarding the handling of our gym.
Upon our return, we witnessed 24 Hour Fitness diligently ensuring that the facility was clean, sanitized, and safe for its customers. Regrettably, these measures seem to have vanished since we resumed our memberships. The purpose of this letter has been delayed due to numerous complaints that have seemingly gone unnoticed. As a community of tight-scheduled individuals who often visit the gym before work, it is disheartening to experience the hindrance of finding the gym closed when it should be open.
The responsibility for maintaining equipment, cleanliness, and the overall operation of the gym lies with management. The condition and efficiency of the gym directly reflect the competence of its management. Although we expect the gym to be open 24 hours, this has not been the case. There have been multiple instances where the gym did not open at 5 am as promised. Furthermore, the cleanliness of the gym bathrooms and floor is far from satisfactory, often falling short of what a single person can handle.
It is worth mentioning that 24 Hour Fitness has some remarkable employees. However, their motivation and dedication to excellence seem to wane when faced with staffing issues or unexpected absences. As responsible managers, it is crucial for management to step in and ensure smooth operations, especially in the face of such evident negligence. The lack of care for our gym has led to a decline in morale among gym-goers, with many considering joining alternative fitness centers.
We kindly request that you address these issues promptly and treat the gym and its customers as if we were still operating 24 hours a day. We urge you to demonstrate appreciation for our business by upholding the high standards we initially witnessed upon our return. The current state of affairs has become unacceptable, and our silence should not be mistaken for indifference. We, the members, deserve better.
Thank you for your attention to this matter, and we hope to see a positive change in the near future.
Sincerely,
Niccole Florence
[email protected]
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Please enforce your masking policy better. There are a lot of people not wearing masks at all, or not wearing them correctly at this location.
So dope 24 Hour Fitness - Hawthorne, CA let's get this in the gym lmao
The most dangerous experience I endured was the day glass rained on my entire body. A dangerous instrument was incorrectly placed on a machine causing glass to rain on my I tire body. Both my hands, fingers, right knee, face, head and arms were injured. My eyes were saved because the force of glass knocked me backwards and unconscious for a minute. Blood was streaming from different parts of my body. The Lord saved me again. Although, I continue to be a full time job for our Lord and savior. When my mom and best friend passed; I checked out, & continue to struggle every day, min and hour. My 2 daughters, 4 Grand-daughters,& 5 great grand children guide my every breath. They are my life line.
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You guys should REALLY fix that water leak upstairs. It's been leaking for 3 weeks, DIRTY WATER, AND it leaks on a machine. Gross.
One of the worst Gyms I've been to. I have never been to a gym where they allow members to take dual 6" speakers and blast their music, it just takes your concentration away from your workouts, besides not everyone has the same taste in music. Free weights area is always dirty and paper towel dispensers are mostly empty along with cleaning solution. I realize the gym is located where most members are minority and that's why it gets neglected.
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This needs to be addressed immediately!! This is the poorest kept gym in LA. Equipment that is broken takes weeks to address and that just putting a note on it to say it’s “broken.” And I can’t begin to address the filth in the toilet or shower area!!
This gym went several weeks without hot water that’s an osha issue, the steam room hot or dry are routinely out and also takes several weeks to address.
I typically go the Carson, Irvine or Compton location, never have I seen those places unkept, broken equipment, etc for a long periods of time!!
This gym always ruin my workout!! I left the manger Juan, don’t know his last name and strangely the attendance behind the counter don’t know either, a handwritten message that I’m sure he will not get!!
06/21/2023
06/21/2023
05/29/2023
