04/17/2015
No, it's not a - it's our Orlando office just before last night's Corporate 5K! Our "Level Up To the Cloud" shirts were a big hit.
Voxeo, now an Aspect company, provides tools to improve customer self-service and the customer exper
Voxeo’s founders were fed up with limitations that complicated the creation and deployment of phone applications for customer service. Interactive Voice Response (IVR) platforms presented significant caller usability, backend integration, and development complexity – not to mention huge costs. Building on open standards and web technologies, Voxeo removed the limitations with its simple, usable, v
04/17/2015
No, it's not a - it's our Orlando office just before last night's Corporate 5K! Our "Level Up To the Cloud" shirts were a big hit.
08/20/2014
Mako Sharks accept any challenge. Aspect senior leaders, RJ Auburn, John Amein, and David Herzog take the to generate awareness for ALS. We’ve got to give John Amein special props for wearing a suit for this occasion.
06/17/2014
Did you attend ACE and use our CXP-based conference app? Check out this recap of how it was built (including a link to try out the app):
04/18/2014
A great showing this year by the Voxeo/Aspect team at the Downtown Orlando IOA Corporate 5K! (Thanks Andree for the awesome photos!)
04/10/2014
TBT Voxeo!
03/07/2014
We are hiring! Learn more at an open-house job fair at our Orlando offices on April 3... please spread the word!
02/26/2014
Putting together a customer experience governance plan for 2014? Join us and Forrester Research for this upcoming web event:
New Strategies for Customer Experience Governance in the Contact Center : Aspect Blogs Companies pledge many things to their consumers. From low prices guarantees to lenient return policies, these promises raise the bar for customers’ expectations. When these expectations are not met, the gap between what the company pledges and what the customer actually receives can threaten to ruin...
02/21/2014
Join us for ACE - the Aspect Customer Experience Conference! Learn more, and register early for extra savings: http://www.aspect.com/ace2014/
02/13/2014
Meet Zipwire Meet Zipwire™, the easiest way to deploy your contact center in the cloud. Available now in North America and soon globally. You can find out more at http://...
01/29/2014
How would your customer experience measure up to "The Omni-Channel Challenge?" Learn more at http://blogs.aspect.com/2014/01/29/infographic-omni-channel-service-doesnt-measure-up-customers-are-tired-of-playing-games/
01/20/2014
Find out how Voxeo's technology, people and culture have been positively impacting Aspect Software, in this update from Sheila McGee-Smith:
Aspect Software Outlines Plans for 2014 - Post - No Jitter The biggest factor is likely to be last year's acquisition of Voxeo, which has strengthened Aspect in the cloud.
12/23/2013
From all of us at Aspect and Voxeo, we'd like to wish you a joyous holiday season!
Happy holidays from Aspect! Click to watch our holiday video! http://www.youtube.com/watch?v=FENFXNNL9to&feature=youtu.be