09/13/2026
As a businessman, I don't sit in an office.
I spend most of my time in the warehouse with my team—personally conducting random inspections.
Why? Because in this industry, quality is everything.
My employees process suitcases according to our stringent quality standards, but I must see it with my own eyes. Even one mistake, even one batch of defective products, can cause my customers to lose trust. This means I'll lose market share.
If something goes wrong, my employees can find other jobs. But for me? Rebuilding reputation and trust after losing customers is extremely difficult and can take years.
That's why I'm hands-on every single day. My reputation is tied to every single container we ship.
