26/10/2026
Your team notices the conversations you avoid.
When the same issue keeps coming up and nothing gets addressed, people start wondering what you’re willing to accept.
I understand the hesitation. You don’t want to upset someone or make the situation worse. So you wait—or quietly take on the work yourself.
But clear expectations and honest conversations help people know where they stand.
Start with what happened. Ask for their perspective. Agree on what needs to happen next.
You can hold someone accountable and still treat them with respect.
That’s how you become a leader people can trust when things get uncomfortable.
What makes a difficult conversation hardest for you: starting it or staying clear once it begins?