14/06/2024
Iemand is lekker verveeld en het die week gedink om dis lekker om n internet d(t)rol te wees.
Ignoreer maar die ou se interessante aanmerkings, opmerkings en kritiek, hopelik raak hy moeg vir sy eie speletjie. In die tussentyd moet ek maar blok, delete en reageer.
Onthou dat as jy enige navrae of klagtes omtrent my of my besigheid het kan jy e-pos stuur na [email protected], waar die klagte of navrae na behore ondersoek sal word.
22/01/2024
https://www.indeed.com/career-advice/career-development/process-of-negotiation
The 6 Stages of the Process of Negotiation (With Tips) | Indeed.com
Learn about the process of negotiation, including what it is, what the six stages of negotiation are and tips for negotiating in a workplace setting.
22/01/2024
Terugvoer - Oor 'n koppie koffie - 17Jan24
Onderhandeling
Google lys die stappe van 'n onderhandelingsessie, maar dis kliniese stappe.
As die fokus van onderhandeling is om beter verhoudings te bou en tot voordeel van alle partye te wees, dan is dit miskien belangrik om ook te kyk na die hart waarmee jy te werk gaan.
Is ons harte reg voor die groot gesprekke?
15/01/2024
Terugvoer - Oor 'n koppie koffie - 10Jan24
Kommunikasie
Terugvoer van diegene wat bygewoon was eenparig dat die role-playing oefening nuwe insigte gebring het in die manier waarop hulle met andere kommunikeer.. Binne besigheid sowel as in persoonlike lewe
Daar was veral gesels oor die manier waarop ons
- luister na andere,
- ons onsself laat geld in konfliksituasies en
- manier waarop ons ander mense teregwys op foute wat gemaak word
07/12/2023
Ons almal sukkel gewoonlik met daardie een ou, of dit personeel, diensverskaffer of selfs kliënt is.
Hoe hanteer ek so ou?✅
The Wise, the Foolish and the Evil (Dr Henry Cloud)
28/11/2023
SAM WALTON words of wisdom!
“Believe me, the customer never comes back!”
Years ago, Sam Walton, founder of the world's largest retail chain, Wal-Mart, opened a training program for its employees, with much wisdom. When everyone was expecting a talk about sales and service, he started with these words:
"I'm the guy who goes to a restaurant, sits at the table and waits patiently, while the waiter does everything but write down my order.
I'm the guy who goes to a store and waits quietly, while the salesmen finish their personal conversations.
I’m the guy who walks into a gas station and never uses his horn, but patiently waits for the employee to finish reading his newspaper.
I'm the man who explains his desperate urgency for one piece, but doesn't complain that he only gets it after three weeks of waiting.
I'm the guy that, when he enters a commercial establishment, seems to be asking for a favor, begging for a smile or just hoping to be noticed.
You must be thinking I'm a quiet, patient, never troublesome type... Get fooled.
Do you know who I am? I am the customer who never returns!
I love seeing millions spent
annually on all sorts of ads to get me back to your company. Because when I first went there, all they should have done was just a little, simple and inexpensive kindness: treat me with a little more courtesy.
Theres only one boss: THE CUSTOMER. And he can fire everyone in the company from the president to the janitor, simply taking their money to spend elsewhere. "
Want to be successful, have better customer service than anyone else.
04/10/2023
Behoede ons.... rente tot in ewigheid😉
The world’s oldest bond still paying interest 375 years later
The world’s oldest bond, issued in 1648 in the Netherlands, is still paying out interest to its owner nearly four centuries later.