Fenix Cycles

“Why won’t you just do part of the job?”

Fair question — and I’ll always explain it upfront.

If I’m working on your bike, I’m responsible for the outcome.

That means I need to know the whole bike is functioning as it should — not just one part of it.

Sometimes I’ll point out other issues that need attention. Not to upsell — but because they directly affect how the bike rides and how safe it is.

If those things are left as they are, there’s a good chance something won’t feel right… or won’t work properly.

And from your side, it just feels like the bike “wasn’t fixed.”

From my side, I’ve been asked to stand behind a job that wasn’t completed properly.

That’s why I don’t do half jobs.

If I take it on, I do it properly.

And if something I’ve worked on isn’t right — I’ll own it and sort it.

But I won’t put my name to a bike where I know there are outstanding issues that will affect the result and more importantly — your safety.

That’s not how I work, and it’s not fair on either of us.

If you want it done properly — I’m all in 👍

Thinking of servicing your dual suspension MTB? Here’s something most people aren’t told…

I get a lot of calls about dual suspension mountain bikes, and the first thing I ask usually catches people off guard.

These bikes are the most expensive to maintain.

Not because anything’s wrong with them — but because of how they’re built.

You’ve got:
• Bearings throughout the frame
• Swing arm bushes
• Front suspension (forks)
• Rear shock
• Seals, oils, moving parts everywhere

All of these wear out. All of them need regular servicing.

What I see a lot is people buying these bikes brand new and not realising the ongoing maintenance side of it.

Then the servicing gets skipped…
And that’s when small wear turns into bigger, more expensive problems.

A well-maintained dual suspension rides better, lasts longer, and saves you money in the long run.

And this is exactly why I don’t do quick, partial jobs on these bikes…

If you’re not sure where yours is at, happy to have a look and give you a straight answer 👍

➡️➡️ www.fenixcycles.com.au

“𝘼 𝙗𝙞𝙠𝙚 𝙧𝙞𝙙𝙚 𝙖 𝙙𝙖𝙮 𝙠𝙚𝙚𝙥𝙨 𝙩𝙝𝙚 𝙘𝙖𝙧 𝙠𝙚𝙮𝙨 𝙖𝙬𝙖𝙮.”

Not about ditching the car completely…
just about choosing the bike a little more often.

Quick trip to the shops.
School run.
Coffee run.
A lap around the block to clear your head.

It all counts.

And the funny thing is… once the bike starts getting used,
it doesn’t sit there collecting dust anymore.

We see it all the time —
the more you ride, the more you want to ride.

If your bike’s been sitting a bit too long,
you know where we are 👊

➡️ https://fenixcycles.com.au/services/

Worth keeping an eye on this 👇

There’s a bit happening in the e-bike space at the moment, and a lot of riders aren’t 100% sure where things stand.

If you’re riding an e-bike — especially if it’s been modified or you’re unsure on the rules — this could be a really useful session.

We’ll be keeping a close eye on how this unfolds.

Will your e-bike be illegal on July 1?

The Transport and Other Legislation (Managing Emobility Use and Protecting
Our Communities) Amendment Bill 2026 has thrown up a number of issues for riders of safe, legal e-bikes.

- Do you know how the proposed e-mobility legislation will impact you?
- Do you understand why a bike with 600W peak power may have 250W normalised power?
- Are you curious about where the 10km/h limits may be applied if the draft bill gets approved?
- Has the draft bill created more questions than it has solved problems?

Then come along between 7:15-8:30am on Tuesday April 21, to meet with BQ and our trusted Bicycle User Groups at the northern end of the Brisbane Botanic Gardens. We will help answer your questions.

Details in the BQ Events calendar.

Last night was a good one 👇

We had the team from Beyond the Boardroom bring in 5 bikes put together as part of one of their corporate team building events 🚲

They don’t just do bikes — their whole focus is getting teams to build something together… then donate it to a charity.
Really solid concept 👌

When bikes are part of the build (and when they’re working in Brisbane), that’s where we come in.

Because once a group has put them together, they still need a proper safety check before they’re handed over.

That’s Ethan’s job 🔧

Going over each bike properly — brakes, gears, adjustments — making sure they’re not just put together, but actually rideable and safe for the new owners.

They brought these ones to us to save on travel, and with a quick turnaround, Ethan had them checked and back to them that same night — ready to be donated first thing this morning before they flew home 👍

~

It’s a good reminder too…

We don’t just fix individual bikes.

We also work with businesses for:
✔️ Corporate team events
✔️ Workplace servicing days
✔️ Staff bike safety checks
✔️ Event support

If your team rides to work (or wants to)… we can get everyone sorted in one hit 🚐

~

Good people, good cause… easy yes from us 👊

Got a bike no one wants to touch?

It happens more than people realise — especially with online bikes, box bikes, or ones put together at home.

And to be clear — bike shops aren’t wrong for that.
They’ve got their systems, their brands, their workflow. Everyone’s got their lane — and we respect that. We respect our local bike shops and we’re always happy to work alongside them.

But here’s where we’re a bit different.

We’re not tied to any one brand or supplier… which means we’ve got a bit more flexibility in what we can work on and how we source parts.

Ethan looks at the bike itself — not where it came from.

If it’s safe, compliant, and worth working on… he’ll tell you.
If it’s not? He’ll tell you that too.

No fluff. No wasting your money. No fixing something that isn’t worth fixing.

That honesty has helped a lot of people:
✔️ Decide whether to repair or replace
✔️ Avoid throwing money at the wrong bike
✔️ Even choose a better bike to buy (and yep — we send you to the shops for that, not us)

And if you’re unsure? You don’t even have to book straight away.

Happy to have a chat over the phone, or you can send through photos first — we’ll point you in the right direction.

If we do come out and it’s not worth repairing, we simply charge our minimum call-out fee to cover time, travel, and a proper assessment.
At the very least, you’ll know exactly where you stand.

And even if it’s a no for now — it’s not a loss.
People come back to us all the time when they’re ready to get the right bike sorted.

So if you’ve been told “no” somewhere else… it doesn’t always mean it’s the end of the road.

Sometimes it just needs a second look.

📩 [email protected]
📍 Mobile service – we come to you

Repair. Restore. Ride again.

There’s been a huge rise in e-bikes, e-cargo bikes and e-trikes lately — and it’s a great thing to see.

With fuel prices where they are right now, it makes sense. More people are looking for better ways to get around, especially with families.

During April 2026, a bike retailer has reported a 136% year-on-year increase in e-bike sales, driven by rising Australian fuel prices and the shift toward more cost-effective transport.

So it’s definitely happening across the board.

I came across a post recently where people were questioning the cost of bike assembly — saying it’s simple, you can watch a 10-minute video and do it yourself.

And I get it — it looks simple.

But there’s something I’m seeing more and more of…

Bikes arriving in a box, getting put together at home, and being ridden straight away.

Online retailers provide 10-minute assembly videos showing you how to put them together.

But what those videos don’t show is everything that actually needs to be done.

I was out at Wamuran this morning assembling an e-cargo bike, and like most of them, it wasn’t even close to ready to ride out of the box.

Just about every bolt on the bike needed to be checked and torqued — most of them were loose.

That’s not unusual.

Nothing is lubricated properly from factory, so that all needs to be done.
The gears have only had a rough setup — they’re not properly tuned.
The brakes are almost always rubbing — I’ve never pulled one out of a box where they didn’t need resetting and centring.

That’s before you even start going over the bike properly.

And with e-bikes, there’s another layer again.

I’m checking that:
• brake cut-outs are working properly
• the motor engages and disengages as it should
• the crank sensors are functioning correctly

Because if those things aren’t right, the bike isn’t safe.

Then I set the bike up to suit the rider.

Because bikes don’t come set up for you.

Seat height and fore/aft position get adjusted.
Handlebar height and position get adjusted.
Brake levers get positioned so they can actually be reached properly — not everyone has the same size hands.
Gear levers get positioned so they’re usable and comfortable.

If those things are wrong, it affects how safely you can control the bike.

Especially on a cargo bike — when you’ve got kids on board.

As parents ourselves, we understand how important that is.

We take the time to install car seats properly, make sure seatbelts are right, and do everything we can to keep our kids safe in a car.

But with e-bikes, a lot of people don’t think twice — they put them together, load the kids on, and go.

These bikes are carrying your most precious cargo.

So it’s worth making sure everything is set up properly, checked over, and safe before you head out on it.

I’ve even had jobs on $10,000 bikes where I’ve had to drill out and re-tap fittings just to get baskets and accessories mounted properly.

That’s the level of what can come out of a box.

And then once all of that is done, I don’t just leave.

I take the time to walk the customer through the bike.

How to charge the battery properly.
How to remove and refit it.
Correct tyre pressures.
How the assist system works.
What to look out for.
How to maintain it moving forward.

Because a lot of people simply haven’t owned something like this before.

You don’t get any of that from a 10-minute assembly video.

You might be able to bolt a few parts on in 10 minutes…

But it takes a lot longer to make sure the bike is actually safe, working properly, and set up for the person riding it.

There are some great bike shops around Brisbane that offer proper assembly — and that’s always a solid option.

But if you’ve chosen to buy online and have it delivered, just know there’s more to it than putting it together.

This isn’t about overcomplicating things.

It’s about making sure your bike is right before you ride it.

Because when you’ve got your family on board, it’s worth doing properly.

If you’ve got a new bike arriving — or already sitting in a box — feel free to reach out.

Every build is different, so pricing is based on what the bike actually needs.

You’re not just getting it assembled — you’re getting a personalised set-up, a basic bike fit to suit the rider, and a full safety check before it’s ready to ride.

Experience. Knowledge. And everything in between.

🚲 𝗙𝗲𝗲𝗹𝗶𝗻𝗴 𝗶𝘁 𝗮𝘁 𝘁𝗵𝗲 𝗽𝘂𝗺𝗽 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘄 ⛽😬

We are too.

But here’s the thing…
Ethan is still out on the road — bringing the workshop to 𝘺𝘰𝘶.

No loading bikes.
No extra trips.
No running around.

And for now… 𝘰𝘶𝘳 𝘵𝘳𝘢𝘷𝘦𝘭 𝘧𝘦𝘦𝘴 𝘩𝘢𝘷𝘦𝘯’𝘵 𝘨𝘰𝘯𝘦 𝘶𝘱.

If you’ve got a bike sitting there that could replace those short car trips —
we’ll get it safe, serviced, and ready to ride.

✔️ E-bikes (including the kid carriers)
✔️ Family bikes, commuters, mountain bikes
✔️ Full safety checks at your home

💡 𝗚𝗼𝘁 𝗮 𝗳𝗲𝘄 𝗯𝗶𝗸𝗲𝘀?
Neighbours, friends, family — line them up and share the travel cost if you’re outside our local area.

One visit. Multiple bikes sorted.

We know fuel prices are hitting hard right
now —
this is one small way to 𝘵𝘢𝘬𝘦 𝘢 𝘣𝘪𝘵 𝘰𝘧 𝘵𝘩𝘢𝘵 𝘱𝘳𝘦𝘴𝘴𝘶𝘳𝘦 𝘰𝘧𝘧.

👉 𝗦𝗲𝗻𝗱 𝘂𝘀 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝘁𝗼 𝗯𝗼𝗼𝗸
👉 Full pricing + travel details available on our website

𝑭𝒆𝒏𝒊𝒙 𝑪𝒚𝒄𝒍𝒆𝒔 & 𝑴𝒆𝒄𝒉𝒂𝒏𝒊𝒄𝒂𝒍
𝑹𝒆𝒑𝒂𝒊𝒓. 𝑹𝒆𝒔𝒕𝒐𝒓𝒆. 𝑹𝒊𝒅𝒆 𝒂𝒈𝒂𝒊𝒏.