30/09/2026
Who you hire matters. When you hire them matters more.
Around the $1M mark, the first job is usually getting the ground crew right and putting a strong leading hand in place... someone who gives you the confidence to step off the tools, both physically and mentally.
You get off the tools… only to bury yourself in scheduling, invoicing, admin and paperwork.
That’s when the right support hire starts to earn their keep.
But this is where a lot of owners jump too far, too fast.
They’re overwhelmed, so they think: “I need Operational Support””
And suddenly they’ve added a six-figure overhead before the business is ready for it.
Sometimes it just makes an expensive problem harder to unwind.
The real journey is: Doing everything → Managing everyone → Leading everyone.
And that transition takes time.
A key operational hire can take 12–18 months to properly develop, hand responsibility over to and set up for success.
So the question isn’t just: Who should I hire next?
It’s: Is the business actually ready for that hire yet?
Get the person right.
Get the timing right.
Build the structure in the right order.
Comment GROWTH and we’ll send you the full guide.