AICWA

❓ Is sending onboarding documents considered “offering a service” before CDD is complete?

A common question we are receiving is whether preparing and sending documents such as an appointment to act, CAF and Cost Disclosure could be considered “offering a service” before Customer Due Diligence has been completed.

The answer is no. These documents can be sent at the same time as the client’s CDD/KYC requirements, as this would generally form part of the onboarding process rather than progressing the settlement itself.

In practice, this may mean gathering the initial information first and deciding whether you wish to take on the matter. Once you are comfortable proceeding, you can send the client their CDD/KYC link and documents for signing at the same time.

Tax time means scam time.

Be extra cautious of unexpected messages claiming to be from the ATO or myGov, especially those asking you to:

🚩 Click a link
🚩 Sign in to myGov
🚩 Share personal or financial details
🚩 Provide a one-time code
🚩 Act urgently

The ATO will not send unsolicited messages with links asking you to sign in to myGov.

Stop, check and protect. Access myGov directly through the official app or website, and verify suspicious contact using official ATO details.

Stay vigilant this tax time.

Have you secured your ticket to the AICWA State Conference 2026?

This year, you can choose the experience that suits you best:

CPD Room – complete your 5 compulsory CPD points while hearing practical, industry-focused updates.

Breakout Room – explore business growth, wellbeing, professional development and future-focused thinking.

Whichever room you choose, the conference is designed to leave you informed, energised and ready for what comes next.

Why attend?

🔸 Learn something new
🔸 Connect with others in the industry
🔸 Complete your CPD points
🔸 Great excuse for a stay at Crown Perth

Join us for a full day of practical learning, fresh ideas and valuable connection.

📍 Crown Perth
📅 Saturday, 29 August 2026

Secure your ticket now!
👉 https://www.aicwa.com.au/eventdetails/38516/aicwa-state-conference-2026

A new AICWA President’s Bulletin is now available for members.

The bulletin addresses recent commentary from REIWA and the practical challenges arising from the implementation of AML/CTF Tranche 2.

It covers REIWA’s acknowledgement that settlement agents are not legally obliged to agree to requests to share Customer Due Diligence information, AICWA’s ongoing work to seek clarification from AUSTRAC, and continued collaboration with REIWA on the concerns being raised by members.

🔒 This bulletin is available to AICWA members and can be accessed through the Resource Library in the Members’ Area of the AICWA website.

Members can log in to read the President's Bulletin here: https://www.aicwa.com.au/members-area/resource-library/

AICWA has released a new AML/CTF Tranche 2 Guidance Notice for members, covering Customer Due Diligence, information sharing and reliance arrangements.

The notice has been prepared by the AICWA Council following member enquiries, clarification from LGIRS, legal advice and careful consideration of how the Commonwealth AML/CTF legislation interacts with the Western Australian settlement agents legislative framework.

The document includes:
🔸 the relevant legislative framework
🔸 advice provided to AICWA by LGIRS
🔸 CDD information-sharing options
🔸 Council’s current position
🔸 practical guidance for members
🔸 matters to consider moving forward

This guidance notice is available exclusively to AICWA members and can be accessed through the Resource Library in the Members’ Area of the AICWA website.

Members can log in to access the document here: https://www.aicwa.com.au/members-area/resource-library/

🚨 Could your client’s visa status impact their property transaction?

If your client is not an Australian citizen, their visa details may matter more than they realise.

The Department of Home Affairs’ VEVO service lets visa holders and approved organisations check current visa details and conditions, including visa type, expiry date and stay conditions.

For conveyancers, a VEVO check can help flag when visa status may be relevant to the transaction, including whether FIRB requirements or further legal advice should be considered.

✅ Check the visa
✅ Confirm the conditions
✅ Know when to refer for advice

VEVO is a helpful due diligence tool, but it does not replace migration, legal or taxation advice.

Access VEVO here: https://immi.homeaffairs.gov.au/visas/already-have-a-visa/check-visa-details-and-conditions

Over July and August, there are a few different ways to complete your 5 CPD points, so you can choose the option that best suits you, your team and your schedule.

Luxe CPD | Joondalup Resort
A fresh location, catered food and a more relaxed learning environment. Members attend for the same price as a regular CPD session, with non-members paying an additional $65. A great option for teams, especially those north of the river.

CPD Webinar
Prefer to complete your points remotely? Join us online and complete your 5 CPD points from wherever suits you.

State Conference | Crown Perth
Make a day of it at our annual State Conference. Complete your 5 CPD points, reconnect with industry colleagues and enjoy the After Party at the end of the day.

Don’t need CPD points? Register for the Breakout Room to expand your learning across business growth, wellbeing, future thinking and professional development.

There is something for everyone.

Visit the 'Events' page on our website to register: https://www.aicwa.com.au/training-events/

There have been a few changes to mandatory CPD this year, so it is important to take the time to understand your responsibility to maintain your licence.

As always, you should keep a record of any training completed and CPD points obtained throughout the CPD year.

Haven’t booked your training yet? This year, AICWA is offering CPD sessions across different locations to provide members with more flexibility and convenience.

Our next Luxe CPD session will be held at Joondalup Resort on Wednesday, 22 July.

This is a great opportunity to complete your CPD in a comfortable, catered setting that may be closer to home or work.

Tickets close Monday, 6 July.

Register Now: https://www.aicwa.com.au/eventdetails/38511/22-july-2026-face-2-face-luxe-cpd?fbclid=IwY2xjawSz_mVleHRuA2FlbQIxMABzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEeafp9iIuEbqcWauGroiCuI8VKwczwHOcYb0gGX4V2c1MrkLiYwr4SgJLIV_E_aem_qG2elgZW3VMyoAp-v63ymA

Registrations close soon for our next CPD session at Joondalup Resort.

Complete your 5 CPD points in a more relaxed, comfortable setting with:

🔸 Catered morning tea and lunch
🔸 A beautiful venue
🔸 A location that may be closer to home or work
🔸 The same CPD points, with a little more comfort

The best part?

AICWA members pay the same price as a standard CPD session.
The venue and catering upgrades are covered thanks to the generous support of Stewart Title.

📍 Joondalup Resort
📅 Wednesday, 22 July
⏰ 9:00am – 3:30pm

Spots are closing Monday 6 July, so don’t miss your chance to make CPD feel a little less like a chore.

Register now: https://www.aicwa.com.au/eventdetails/38511/22-july-2026-face-2-face-luxe-cpd?fbclid=IwY2xjawSz_mVleHRuA2FlbQIxMABzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEeafp9iIuEbqcWauGroiCuI8VKwczwHOcYb0gGX4V2c1MrkLiYwr4SgJLIV_E_aem_qG2elgZW3VMyoAp-v63ymA

Unlock a career in conveyancing 🔑

Looking for a career change or have someone in your team who’s ready for their next step?

The Advanced Diploma of Conveyancing is a great fit for people who are organised, detail-focused, good with deadlines, and enjoy helping clients through important life moments.

It’s also a fantastic pathway for junior staff already working in a settlement agency who are ready to build their skills and confidence.

What to expect:
📍 Fortnightly Tuesday classes in Victoria Park
💻 Webinar option available for regional students
⏰ 18–24 month duration - allowing you to work at your own speed
📝 All assessments completed online

Whether you’re thinking about a new career, or you know someone with the right skills and attitude, this could be the key to opening that next door.

Register here: https://members.reiwa.com.au/s/event/a16Om000001k7M5IAI/advanced-diploma-of-conveyancing