Tilda Hosting

I would like to say a big thank you to all of our customers over the last 20 years. And an even bigger thank you for your support in the last three.

It is with much regret that I announce that I have decided to close Tilda Hosting. Without Lincoln’s expertise I am finding it difficult to support you all to the high level you are all used to. Especially now that I am working full time elsewhere.

In the coming days, I will make contact with each of you via email to facilitate your move to a new web host and for some, to organise a refund.

Again thank you. It means a lot to the kids and I.

Kylie

Ok, we should be back up and running. Please check that your website is up and your emails are working. If not, please message me. I will be checking everyone’s account myself to make sure no one was missed.

Hi everyone

Latest update is that I’m told to be patient and to check back in a few hours. My patience is non existent at this point so I have been constantly in and out of chat since this whole debacle started. After 20 years with them as a reseller, I’m extremely disappointed with the customer service being received and I’ve already found another company to move the server to.

I will be giving everyone a month free hosting automatically as an apology. If you would like to move your hosting elsewhere, please let me know so I can help.

Again, I am so very sorry this has happened. I still don’t have a clear answer as to why this happened but I’m not giving up until I find out why and get everyone back online.

Ok, if everyone could check their websites and emails then message me if you are still having issues? I will be forever grateful. Tomorrow I’ll start the process of moving us all across to an Australian based hosting wholesaler.

Thank you for your patience with me.

Hi everyone, I’m still working trying to get us back online. As soon as it’s back up, I’ll be moving us to a new hosting service. First time in 20 years that we’ve ever had this issue.

Hi everyone, the server is currently down which is why both our and your website and emails are down. I’ve already opened a support ticket with our wholesalers to have had our issue escalated. Please feel free to send me a message if you have any questions.

Kylie

Tilda Hosting Important News regarding recent invoices -

Tilda Hosting Important News Tilda Hosting has been experiencing some errors with it’s invoicing module for the last five months, of which I only realised a couple of weeks ago. I am very proud to say that I have fixed it (all by myself!) while waiting for my new IT guru to look at the error. This means that you may receive a...

Lincoln John Short - Funeral Service Lincoln John Short - Funeral ServiceLIVE STREAMING - Thursday 19 August, 2021 @ 11.30am

Just wanted to let you know that we lost Lincoln to a heart attack on Wednesday night. The kids and I are devastated.

I have decided to close the office temporarily but please send through any questions you have to [email protected] and I will get back to you by the end of the week.

Thank you for your support and understanding.

Hi everyone, we’ve lost phone service and we’re about to lose internet in the next hour due to the recent flooding on the Mid North Coast. Until our services are restored the office will be closed. Thank you for your understanding and support. Keep safe everyone

Morning Tilda Hosting peeps we've got an issue on our hosting which is affecting you guys and gals. We are working to get things back online as soon as we can and we'll update you when it's back.