07/10/2026
It is one of the most common stories we hear from injured workers on the Gold Coast: the injury happened months ago, the WorkCover claim was accepted, physio started promptly - and yet progress has stalled. The early improvement flattened out. The pain lingers. Return to work keeps getting pushed back. If that sounds familiar, this article is for you.
Plateaus are common - but they are not a dead end
First, some reassurance: hitting a plateau during rehabilitation is common, and it does not mean your injury is permanent or that you have failed. It often means the current approach has done what it can do, and the program needs to change. Recovery from a workplace injury typically moves through phases, and the treatment that helps in the first six weeks is rarely the treatment that gets you back to full duties.
Why standard treatment sometimes stalls
Passive treatments - massage, heat, ultrasound, gentle mobilisation - have a genuine role early in recovery. They can settle symptoms and restore basic movement. But research consistently supports active, progressive strengthening as the driver of longer-term recovery for most musculoskeletal injuries, particularly the lower back, neck and shoulder injuries that dominate WorkCover claims.
You are allowed to change providers
Here is something many injured workers do not realise: under the Queensland workers' compensation scheme, you have the right to choose your own treating physiotherapist - and that includes changing providers partway through your claim. If your recovery has stalled, seeking a different approach is a reasonable and legitimate step. Your new provider can request your treatment history, and treatment continues to be billed to WorkCover for approved sessions. At OMC we bill WorkCover Queensland directly, so the transition is administratively simple.
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