Nocpix Service

MATE Series Just Got an Update 🚀

Give your device a refresh:
https://care.nocpix.com/mate/

See what’s new below 👇

GET 30% OFF: Nocpix South Africa Accessory Month is HERE! 🛠️

Nocpix South Africa and ECM Technologies, together with Nocpix Service , bring you an exclusive offer: Enjoy 30% OFF all Nocpix accessories!

📅 Dates: 20th August – 20th September 2026
📍 Where to Buy: Contact your local South Africa Authorized Nocpix Dealer.

📦 National Distributor: Get your gear and accessories through ECM Technologies.

👉 Upgrade your setup today and stay ready for your next hunt!

🎉 WINNERS ANNOUNCEMENT: NOCPIX CARE MOMENTS GIVEAWAY!

A massive THANK YOU to everyone who participated and shared their customer service stories with us!

Your feedback motivates us to keep pushing boundaries and providing the best possible service for the Australian hunting community!

Huge congratulations to all of our lucky winners! 🥳👇
🏆 GRAND PRIZE WINNER (Nocpix VISTA H35 Thermal Monocular):
Bridget McAnanly (Thank you for sharing your story about getting your partner’s lens cap fixed so quickly!)

🎁 PARTICIPATION PRIZE WINNERS (Nocpix Exclusive Merch Package):
Andrew Pilmore
Peter Reid
Lynelle Bowling
Jon Davies
Emma Bradshaw
Robert Wieland
Ky Hinson
Mitchell King
Chris Duncombe
Tim Snowden
Jezza Ellis
Ben Withers

📩 HOW TO CLAIM YOUR PRIZE: Please send a Message directly to Nocpix Australia with:
🔹Your Full Name
🔹Phone Number
🔹Complete Delivery/Shipping Address

Thanks again to everyone for being a part of the Nocpix family.
Stay tuned for more exciting giveaways and updates!

Ever wondered what happens to your device after it arrives at our service center?

Every device follows a standardized service process—from receiving and verification to repair, testing, and shipment—to ensure it returns to you in the best possible condition.
📦 Receive → 🔍 Verify → 📝 Work Order → 🔧 Fault Replication → 🛠 Repair → ✅ Inspection → 📦 Packaging → 🚚 Shipping

Your device is in good hands.

🔥 GIVEAWAY (AUSTRALIA ONLY): SHARE YOUR NOCPIX CARE MOMENTS & WIN BIG!

Got a story with Nocpix customer service? We want to hear it! Whether it’s quick support, an impressive turnaround, or expert advice, share your experience with us and win exclusive gear! 🎁

🎁 Prizes：
- 🏆 GRAND PRIZE (1 Winner): Nocpix VISTA H35 Thermal Monocular × 1 (Unlocked when total new followers reach 100+!)
- 🎁 PARTICIPATION PRIZE (15 Winners): Nocpix Exclusive Merch Package × 15

📝 How to Enter (3 Simple Steps) ：
1️⃣ Follow Us: Follow both Nocpix Service and Nocpix Australia.
2️⃣ Drop Your Vote: Pick your top Nocpix Care option (or others you'd like to share) from the poster and drop it in the comments below!
3️⃣ Boost Your Winning Odds: Include a detailed story, repair picture, or service experience in your comment to multiply your chances of winning! 📸🛠️

Event Details & Rules
🤓 Eligibility: Open to Australian residents only.
📅 Campaign Period: August 12th – August 19th
🎁 Grand Prize Unlock: The VISTA H35 will be unlocked and drawn once both official accounts reach 100+ new followers during the event!
🏆 Winner Announcement: Winners will be randomly drawn and announced on our official pages on August 21st.

NITE Keeps Getting Better

Update your device:
https://care.nocpix.com/nite/

Discover the latest improvements 👇

🔎 Warranty FAQ #10: Finding Your Device Serial Number

Need to register your extended warranty but can't find your device's serial number (SN)?

See below for where to locate it.

Follow us for more Nocpix FAQs.

🔎 Warranty FAQ #8 & #9: Registration Verification & Updates

Not sure if your extended warranty registration was successful, or entered incorrect device information during registration?

Here's how to resolve it.

More helpful Warranty FAQs on the way.