Kids and Family Cycles Ltd

Just in case you are trying to get onto our website, we are currently updating it ready for Spring and it should be up and alive again soon. Please do email any questions info@ kidsandfamilycycles.co.Uk

Babboe takes its customers' safety very seriously and does not want them to be at any risk. That is why
Babboe advises not to use the Babboe cargo bike models listed below until further notice.

We currently cannot guarantee that our cargo bikes meet the safety requirements set. There are defects in the
frame and/or other parts of the cargo bike. This could lead to safety risks resulting in serious injuries.
We are currently conducting an in-depth investigation into the possible causes of these security risks. We are also
working on solutions to eliminate those risks.
Do you own one of the Babboe models listed below? Then go to www.checkyourframe.co.uk, please register your
cargo bike there using the frame number and submit your contact details. We will contact you as soon as possible
about the next steps and a possible recall.

The following cargo bike models are involved:
* UPDATED Models 07.03.24
- Babboe Slim
- Babboe Go-E / Go Mountain
- Babboe Flow-E / Flow Mountain
- Babboe City Mountain
- Babboe Curve / Curve-E / Curve Mountain
- Babboe Big / Big-E
- Babboe Dog / Dog-E
- Babboe Max-E
- Babboe Mini Mountain
- Babboe/Raleigh Pro Bike / Trike / Trike-E / Trike XL
- Babboe Carve-E / Carve Mountain
Babboe & Raleigh UK, Babboe’s UK Importer, temporarily halted the sales of these models on 15th of February 2024.
Babboe City / City-E / Mini / Mini-E
In addition, the Babboe City / City-E / Mini / Mini-E are subject to a recall campaign. If you own one of these four
models, please visit www.checkyourframe.co.uk to register your bike model using the frame number and leave your
contact details so you can be contacted about the recall as soon as possible and appropriate redress. If you cannot
access the internet, please contact us using the information below and we will be able to assist you.
We realise that these measures are very inconvenient for you and sincerely apologise for that.

The frame number is located on the left side of the bottom bracket and/or on the sticker on the seat tube.

Can't find the frame number? Then check: https://www.babboecargobike.com/customer-service/where-can-i-find-my-cargo-bikes-
frame-number

Customer Service Tel: +441271 500 194 Email: [email protected]

LATEST FROM BABBOE UK/RALEIGH

CUSTOMERS PLEASE NOTE: I am emailing our customers, but please be aware that I am using emails given to me a the time of purchase, which could be as long as 10 years ago, so please do update me with your preferred email address on [email protected] so I can keep you update personally. PLEASE also check your spam folders as my previous emails may have slipped into there too.

Thank you,
Carolyn
Kids and Family Cycles
07535 493301

Temporary stop sales Babboe cargo bikes
The Dutch Food and Consumer Product Safety Authority (NVWA) has indicated to Babboe that the company has been unable to provide sufficient information showing that certain models do not pose a safety risk. Sales of these models must therefore be stopped.
As a precautionary measure, Babboe has decided to temporarily halt sales of all Babboe cargo bikes. So this unfortunately applies to all channels, including our suppliers. Accessories and parts can still be ordered.
Babboe and NVWA will continue to consult with each other to ensure that the requested information is provided as soon as possible, so that sales can be resumed. Until then, we will follow the NVWA’s advice to not use the Babboe cargo bikes.
Babboe are currently in discussions with NVWA to prepare a recall for certain Babboe models.
We aim to have a solution as soon as possible but we expect that this will take another 4 weeks.

PLEASE GET IN TOUCH IF YOU HAVE ANY QUESTIONS - 07535 493301

Call now to connect with business.

Looks like our bikes are fit for royalty

Amazing day to pop by Beaulieu Motor Museum, New Forest, Fully charged cargo trikes waiting to entice you into using a new way to Happy car free school run. Free test rides until 3pm

It’s a beautiful day to come to Alexandra palace for the cycle show. Pop by and say hi on stand W100 near the theatre

Really chuffed that made the list in the Cycling UK 100 women in cycling. Industry Mogul, sounds very grand

100 Women in Cycling 2020 | Cycling UK Cycling UK is a trading name of Cyclists’ Touring Club (CTC) a company limited by guarantee, registered in England no: 25185. Registered as a charity in England and Wales charity no: 1147607 and in Scotland charity no: SC042541. Registered office: Parklands, Railton Road, Guildford, Surrey GU2 9JX...

Kids and Family Cycles is a listed supplier in the new E cargo Bike grant information pack from the Department of Transport and Energy Saving trust.

We do have lots of amazing 2 and 3 wheeled solutions for businesses too so please get in touch for more information.

Looking forward to Triobike Taxi bike spotting on Britain's Got Talent tonight. Ant and Dec have impeccable taste in their choice of transport! UK Official Triobike and Cycling Without Age Taxi Bike Stockists

Love this Triobike Boxter photo

Take the family out for a fun ride this weekend and enjoy some quality time together! ❄️☀️👨‍👧‍👦 Just like @feliks_76 and his kids in this lovely photo! #livethetrioway #triobike