Dean Dalton Therapies

not provide an email address or give an incorrect email address when making the appointment booking, you will not receive this email confirmation. You can cancel or reschedule your appointment ONLINE provided you do this not less than 24 hours before the time of your appointment, by using the link provided in your original appointment confirmation email. We reserve the right to charge a minimum fee equivalent to the cost of the treatment for failing to attend your appointment, and not notifying us of your intention not to attend. A late attendance for an appointment will result in a shorter appointment time being offered, or the appointment being rescheduled for another time and date. You must pay for treatments in full on the day of that treatment, or online in advance when you make an appointment booking. SPORTS MASSAGE SUITABILITY

There are some contraindications to having a sports massage treatment, this will be discussed on your first appointment. Please familiarise yourself with these contraindications, and contact the team if you are unsure as to whether a sports massage may appropriate for you at this time. It is normal for you to feel some muscle soreness, aching and bruising as a result of deep manipulative therapy to the soft tissues (skin, muscles, tendons and ligaments) and this will pass as part of the recovery process. We will always be honest and open with you if it is not appropriate for you to have a sports massage treatment. LIABILITY

We will not be liable for any financial loss or loss of personal possessions, as a result of, or in connection with the provision of services to you. We will not be liable for any damage that may be caused as a result of your failure to disclose medical details that may, for example, make treatment inappropriate. We will not be liable for any muscle soreness, bruising and discoloration of the skin, following a sports massage treatment, as this is quite normal (see previous section-suitability).