Infinite Training

Don’t let me cry, mama.
Don’t listen to those comments mama.
You’re not spoiling me.
Your millions of kisses don’t hurt me, mama.
You picking me up and holding me close to your chest doesn’t hurt me.
Don’t let me cry, mama.
I trust you, I know your voice,
I know your smell,
I find so much comfort in your touch since I came out of your belly mama.
It was so warm and safe there.
Things are so overwhelming out here mama.
I don’t understand this new world yet,
it’s big, it’s new, it’s scary mama. I need you.
You’re my safe space.
I won’t always need you to pick me up mama,
one day I’ll be big and I won’t be so scared.
One day I won’t be so little,
and I won’t need you to rock me to sleep,
kiss my forehead, and hold me.
It won’t be like this for long.
But right now mama, I need you.

Credits: Unknown

Really enjoyed the last couple of days working with York museums trust

Help save this great venue.

5 Top Tips for being Customer Service Ready Are you always on top form with your customers? Here's a simple plan for making sure that you are always on your game. 1. Plan Think about what you and your customer want from your next customer i...

We've been to York! The old relics are looking well! (feel free....)

Our latest blog piece - 5 tips for being 'customer service ready'

5 Top Tips for being Customer Service Ready Are you always on top form with your customers? Here's a simple plan for making sure that you are always on your game. 1. Plan Think about what you and your customer want from your next customer i...

We made a new video, check it out on YouTube

Training should be about... Training should be about preparation, planning, enjoying the experience, inclusion, engaging, for everyone whatever your journey.

An excellent day with the team uk national conference at the stunning Coombe Abbey Hotel, Coventry.

DON'T IGNORE ME....I might be your most valuable customer..

Learn to Acknowledge Your Customers 60 Second top tips series - Acknowledge your customers,..or someone else will.

I began learning my call handling skills quite early in life- john.

Thank you Corby BC housing teams, we really enjoyed today's sessions, training is easy when it's fun.

Our new blog piece http://bloginfinitetraining.wordpress.com/2014/04/22/delivering-good-service-good-health/

Delivering Good Service = Good Health Delivering and receiving customer service keeps the Doctor away. Customers are real people, those delivering Customer Service are real people too. We all have hopes, fears and expectations, often t...