Terra Firma

p by committed supply companies reliably supporting their products and giving additional technical advice when required. Our BASIS registered field sales staff have many decades of greenkeeping, practical trade experience and our BASIS approved store is the largest of any dedicated amenity company in Scotland. We have decades of experience in our industry and we are acutely aware of the extent to which our customers job roles, work place, and labour constraints and associated pressures are changing - more rapidly than ever before. At Terra Firma we are constantly widening our customer base and broadening our product range - we hope you will find this page a helpful source of information on new products and services. Analysing and addressing your needs is the cornerstone of our well renowned business customer relationship and we believe it's essential for the success of any business customer relationaship. From or Customer feedback we learn to fine tune our service, evelve new ideas and constantly build up our knowledge pool. At Terra Firma we work to simple straight forward aims: we want our customers to say:
Our Prices are Good
I can get what I need
I don't have to wait weeks for Delivery
The Staff and friendly and efficient
If I need advice, I get rapid, reliable and responsible solutions. These five aims may sould simple, but we know that if we don't get these thinf#gs right we will not have a sustainable well functioning business. We invest heavily in Stock for one simple reason: it improves delivery lead times or allows customers to collect ex stock. Land Managers, Groundsmen and Greenkeepers are often at the mercy of short weather windows, it's the nature of the outdoor industry we work in. We cannot always carry every item but we meticulously plan to have seasonal stock to facilitate rapid delivery to our customers. We regularly hold customer information seminars and training days: our in house knowledge base is supplemented by expertise of our manufacurer suppliers. Up to date industry knowledge is the key iin these fast changing times when application technology and methodology advances often leave others behind.