16/09/2026
‼️ Please read folks ‼️
Just a little reminder about cancellations 😊
If you need to cancel on the day, please let me know that you can’t make that evening’s class. Same-day cancellations will no longer be automatically carried over. If I’m able to fill your place at short notice, I’ll happily roll the credit over, although often it’s unlikely that I can fill your place!! If you cancel the day before I’ll roll you over as normal. 😃
Any rollover for a same-day cancellation is ultimately at my discretion. There are certain circumstances where I may roll it over, as I completely understand that things happen. I just don’t want anyone to assume that cancelling on the day means the credit will automatically be carried over, simply because I may have done so on previous occasions. It’s not something that should be taken as a given, and I’ll make that decision depending on the circumstances of you cancelling
I’m just trying to keep things fair for everyone. Even when someone can’t make a class, I still have the same hall costs, Group Fight subscription, Instructor licence, music licence, insurance and other running costs etc. I’ve also kept the class at £6 for the last six years and I hope not to increase it, I genuinely believe that’s a really good price for the quality of the programme you’re getting, and I want to keep it that way for as long as I can, and getting away from rolling credits over pretty much all the time will help me do that.
If your credit isn’t carried over and you’d like to come to the next class, let me know when you cancel and book your next session at the same time. That way, you’ve still got your next class booked and I don’t need to chase you afterwards - asking if you want to book again, which is a bit awkward for me sometimes, considering you’ve just lost your credit. 😊
You can pay for that next class on the day, and then pre-book from there as usual.
I’m not assigning blame to anyone as I’ve pretty much created this situation myself by constantly rolling over credits, and I totally understand people get used to that way of things, but I need to tighten things up for it to work 🤞
Also, if you know anyone that would enjoy the class as much as you do then please encourage them to come along. That would be a big help too 🙏
Thanks for understanding and, as always, for your support team. 🙌