Hospitality Training Options

Hi lovelies, it’s ‘Walk While You Can’ time for MND. This is the fourth year of the walk that Tony organised. As you know the need for funding is as critical as always. It’s through the good hearts and generosity of you all that these vital service’s are kept going. If you can help in anyway it will be much appreciated.
I’m organising our own WWYC walk on Sunday September 12th starting at 12am. We’ll be walking from the first car park on the Clontarf strand to the bull wall at dolly mount and back. All are welcome including dogs and children.
See you all then friends 👍

Kieran Coote Hope starts with one step, change happens with many. I am taking part in Walk While You Can to raise funds for the Irish Motor Neurone Disease Association and i'd love you to walk too or donate if you can!

Hospitality Training Options has started a course in 'Basic Drinks Service' running 1 night a week in 'Bru Bar Fairview'.
The course includes the following:

Importance of Punctuality Presentation and Personality.
Correct handling and use of a round tray.
How to effectively and efficiently take a drink order.
Delivery drinks to tables.
Clearing glasses.
Shining glasses and polishing cutlery techniques.
Do's and Don'ts in the workplace.
Basic beverage and wine information.
How to work as part of a team.

The class is for 16-20 year olds and is designed to prepare students for their first steps into the industry.
The course uses simulated training scenarios to aid memory.

We have had a good response from the first 6 students. All students have applied to Croke Park Stadium for summer work. We await a positive response.

Please send us a message if you or somebody you know would like or needs more information.

Kieran Coote Founder

Hi again everybody, Delighted with the response to the video and special thanks to all the people who shared it. There were a few comments floating around so I thought it best to put this disclaimer out.

DISCLAIMER: NO children were injured in the making of this Video.
A few complaints were heard about the lack of sweets available during the shoot, but otherwise, the children were well treated.

Kieran

Hi Everybody could you please SHARE this video. The girls worked very hard to make it for You. Many Thanks Kieran.
Click on the youtube link below.

2014/12/02/ setting-a-beautiful-table-for-8

Demonstrating the ‘Basic Skill Set’ with the help of my two little angels and their pals last night at the Hospitality Training Options Academy.

You can learn more about the training options available at http://www.hospitalitytrainingoptions.com/


www.youtube.com/embed/03xMUlI2uG0

Setting a beautiful table for 8. This evening we brought along Kieran's two lovely daughters and two of their pals to demonstrate that even a child can be trained to achieve a high standard of service under the right circum...

Greetings to Everybody, I am delighted to announce that the first classes have taken place in my training studio at 10-12 Malahide Road. Officially Monday the 3rd was the first class.
Two students were brave enough (clever enough) to 'Take the first step...' and both have been rewarded a trial start with Kevin Walsh of 'Event Waiter'. So big Congratulations to both of them and Many thanks to Kevin for his continued support.
Classes are running till the end of December morning and evening Monday to Friday. Classes are small to ensure a high level of training.
Many Thanks to all for your support.
Special mention to Matthew Kelly of MK interiors and Ciaran O Sullivan of Select Hire for their generosity and personal Quality.
The Photos were taken before and after training. I'm not sure which photo is which!!
Kieran

With Marcus Middleton 'With Taste' catering manager at the Mansion House. 'Intuit Sales Club" Gala Dinner 2014
Photo expertly taken by professional photographer Erin
[email protected]. Many Thanks Erin.

He Did escape from this Box so beware if you are on the streets of Dublin today :))

Hi Everybody, just in case you all got a fright, seeing that Elephant in the (class)room and thought we'd have No space left to fit you in, I thought I would give you the Big Picture as it were!! Don't be Afraid 'Take the First Step....' Join our Classes This November

Lots of Different students applying for Hospitality Training. We'll take all comers. Everybody is Trainable in the Basics. The Crucible 10 point system. 'Take The First Step...' Kieran

Hi To everybody, As I mentioned on Wednesday Our new web site
www.HospitalityTrainingOptions.com is up and running. There have been a lot of queries and questions regarding it so I have spent a bit of time modifying it.
Its a little easier to follow and gives our 'Introductory PRICE for our November Entry Level Server Class.
The class is designed to give students the basic skill set required to go out there and apply for work with some confidence in their abilities.
A good grasp of the basics and a good attitude are a winning combination in the Hospitality Industry.
Go Ahead Take the First Step ...
Kieran.

Hospitality Training Options Contemporary Skills Training for the Hospitality Industry

Hi To Everybody. Thanks again to you all for you're continued support and interest . We have just completed our website at www.HospitalityTrainingOptions.com‘.
When I read articles like this one below, from the Food writer Georgina Campbell, I really feel like we are doing the right thing.
We are running our 'Entry level Server class' all through the month of November. We have scheduled the classes for morning, evening and weekend to give Everybody the chance to avail of them.
We are going to train the basics which can be used in any front-line server area. The classes use simulated training to give students a real experience of a front-line operation. All senses are challenged in this contemporary training system. It is instructional and interesting at the same time.
After course completion students are given a comprehensive certificate detailing all the skills the students have been trained in. This is photocopy-able and will make a strong addition to anybody's CV. Information and assistance will be given towards Helping All students obtain work after course completion. Its a huge Industry guys, there's work out there if you know where to look. Sometimes you have to invest a little to reap long term rewards.
Best Of Luck to Everybody we look forward to talking with You over the next period.

'If You Have The Courage to Walk Around Corners people will be there to Help You on Your Way. Nobody can see around corners. Take the first Step and We will be Waiting To help You' HTO

Amazingly bad service’ threatens hospitality sector - food writer
Georgina Campbell relates ‘shocking experiences’ in hotels and restaurants

Georgina Campbell said a lot of work needed to be done before we could confidently promote Ireland as a “food tourism” destination. The Irish Times
Alison Healy.

Topics:
Life & Style
Food & Drink
First published:
Wed, Oct 8, 2014, 00:30

Sloppy service and poor staff training is putting Ireland’s reputation for hospitality at risk, food writer Georgina Campbell said when she announced her 2015 hospitality awards.
She said she and her team of assessors had come across many clusters of excellence around the country but also some “amazingly bad” service in hotels and restaurants.
“We’ve encountered some quite shocking experiences around the country,” she said. She recalled visiting one four-star hotel where she was put sitting down for dinner at a dirty table. “We had to draw attention to that and there was no apology. The whole service through that meal was disastrous. It wasn't worth waiting for,” she said.

“Then in the morning we went down to breakfast and had the same thing, sitting down to breakfast at a dirty table. These are very basic things. There is also a huge amount of non-communication between staff, between the kitchen and front of house, for example.”
She recalled another hotel restaurant which was chaotic. “We actually got a dish that had been sent back by another table. It was cold. I was watching what was going on and I saw it happening.”
She said the standard overall was good and these were isolated incidents. “But we have to keep an eye on things when they are going wrong. Training is something that we have to look at very seriously.”