. • NE is a credit card operating in Jordan, produced for the people living there to use only inside the country using the Jordanian Dinar. upon request.
It is a local payment system credit card used in the country.
• The card enjoys a wide recognition in most shops and service outlets in Jordan, wherever you see the NE logo. The NE card is used on a larger scale in major shopping malls, petrol stations, hospitals, hotels, restaurants, boutiques, most banks and government sectors in Jordan.
• NE customers can pay for their purchases using their
NE card at all times, not only in Amman, but also in Madaba, Zarqa, Irbid, Mafraq, Al Gour, Karak, Tafila, Maan and Aqaba.
• The main goal here, is that our company is aspiring to be a plastic payment instrument “Plastic Money”, instead of a traditional payment method (cash and cheques), for what it offers from economical benefits to the Jordanian economy. This is due to the fact that it saves the expenses of producing paper money, destroying, storing, handling, securing and transporting it. This is in addition to saving the issue of printed cheques, returning and circulating it. As well as conserving the risk from theft, loss, damage and allowing the card to become a part of the modern electronic system. This application is a part of his majesty king Abdullah II’s desire of implementing electronic usage and applying the e-government policy to be a paradigm shift in modern Jordan, as well as being the backbone of (.gov), that the government and its chambers of all sectors, will use as their web site.
• Among the many services offered by NE to its cardholders, is the settlement of all utility bills by giving NE an authorization as standing instructions to settle all your bills. By doing so, you can settle automatically your electricity, water, telephone, cell phone and internet monthly bills. After each payment National Express will provide you, the cardholder, with a payment confirmation.
• NE card saves its cardholders the burden of paying bills to Jordan Telecom, Orange, Zain, Umnia, express, water and electricity.
• NE also issues supplementary cards for the cardholder’s family (wife, children etc.) The main cardholder can fix the limits for each complimentary card according to his/her wishes and convenience.
• NE has a distinguished call centre service, which operates around the clock to receive your suggestions, inquiries, and any other views you may have or wish to inquire about.
• As a company operating in Jordan NE protects its customers against fraud. After a card is lost or stolen, your protection would be one phone call away, as the staff at NE will be happy to take immediate action to stop your card at any time no matter what time or day it is, simply by calling National Express’s 24/7 call center. In addition to that, NE card cannot be used for online purchases or for purchases outside of Jordan yet. Therefore, the risk of fraud is miniscule. Which makes it the big safety advantage of National Express card compared with the big risk of fraud that can happen with international credit cards.
• NE also developed a two in one card that banks can use in their ATM services as well as being a credit card. As a result of this fruit full cooperation between the banks and NE, the Central Bank of Jordan applied the 2 in 1 card to all its customers (by that referring to all the banks in Jordan). Furthermore, the Union bank of Jordan and the Commercial Bank of Jordan provides the cash money service on the National Express card in all of their branches.
• NE signed an agreement with the government of Jordan, allowing NE’s cardholders to pay all the government fees electronically through national Express. Doing so facilitates the method of payment to the Jordanian citizens and is always recorded in the cardholder’s account. That is in addition to the fact that national express card is the only credit card accepted as a method of payment at almost all government sectors, such as:
Greater Amman Municipality
Ministry of Finance
Ministry of Justice/ Palace of Justice
Ministry of Industry and Trade (commerce)
Ministry of Tourism and Antiquities
Ministry of Public Works and Housing
Driver and Vehicle license Department (starting with vehicle license registration and renewal fees for licensing of vehicles and Drivers). Chamber of Commerce
Companies Control Department (including company registration fees, the fees of increasing the company’s capital, filing budget fees, and other fees). Social Security Corporation
Civil Service Consumer corporation
Income and Sales tax department
Jordan Food and Drug Administration
Department of Lands and Survey
Jordan Institution of Standards Metrology
Aqaba Special Economic Zone Authority (ASEZA)
The Customs Department
• NE cardholders can also withdraw cash from the POSs available at the Union Bank, Commercial Bank and at the National Express Company.
• NE always recommends its cardholders to inform National Express about their lost or stolen cards, so that immediate card blocking and cancellation procedures can take place and reissuing a new card instead. The cardholder will then have a replacement card within the first 24hrs. more
• NE cardholders can view their statements online daily through this website, by logging in to their accounts. These statements are available in a “print friendly” option, allowing the cardholder to print and keep their statements. Cardholders can follow-up their purchases by viewing their statements online, as well as knowing their daily transactions.
• National Express card gives the bearer interest-free advances for a period of more than 40 days. In other words, the credit card holder can pay his/her due payments after 40 days of their purchase without paying any interest rates on their purchases.
• In the case of procurement, the company does not count any commission, however in the case of withdrawals, a 4% service fee is charged.
• The cardholders can also pay their credit card payments in two ways:
Charge: paying their due payments of the credit card all at once in full. Revolving: Paying part of their due payments every month, until they eventually pay it in full.
