Dlala Sports & Games

We are currently looking for an executive assistant to be a supportive force who empowers our senior leadership. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. This person should have experience working in an office environment, performing administrative duties, and providing support to managers. Given the dynamic nature of the executive landscape, we rely on executive assistants to be flexible and consistent while maintaining the confidentiality of high-level systems and operations.

Responsibilities:
•Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics
•Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives
•Manage travel logistics and activities, including accommodations, transportation, and meals
•Provide administrative and office support, such as typing, dictation, spreadsheet creation, and maintenance of filing system and contacts database
•Maintain professionalism and strict confidentiality with all materials

Required skills and qualifications:
•Diploma in Secretarial Studies or a related field, along with strong communication, organizational, and computer skills, as well as experience in office administration or customer service.
•2 or more years of experience in an administrative role reporting directly to upper management
•Excellent written and verbal communication skills
•Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
•Proficiency with office productivity tools and an aptitude for learning new software and systems
•Flexible team player, willing to adapt to changes and unafraid of challenges
•Ability to maintain confidentiality of information related to the company and its employees
•A driver’s license is a must.

Send applications to : [email protected]
Deadline: Tuesday 8th April 2025 @ 17:00

🇱🇸 Lumelang Basotho!

🎉 betPawa is here to bring the thrill of winning right to your fingertips!

🚀 Ready to place your first winning bet? Let’s make history together at the
👉 https://bit.ly/3Yd0pCm

⚽ There's no shortage of top European football this week!

🚀 Enjoy our boosted odds on selected Europa games.

Make sure they're on your betslip 👉 https://bit.ly/4fgFdCj

A Customer Support Officer is responsible for being the point of contact between a company and its customers. You will specialize in handling problems related to customer and product support issues. You will typically work with people in a call center setting, although you can also help customers face to face.

Roles and Responsibilities:
✅Act as a liaison between the company and customers (acting as the company gatekeeper), and assisting with orders, complaints, errors, and lots of other queries.
✅Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience.
✅Promote company’s product and services.
✅Provide accurate, valid and complete information by using the right methods/tools
✅Perform any other assigned duties.

Job Requirements:
✅A degree in any relevant field.
✅Proven customer support experience.
✅Must have good digital and social media management skills
✅Strong phone contact handling skills and active listening
✅Excellent communication skills
✅Good interpersonal and problem solving skills

Reply Instructions:
Application letter accompanied by CV, certified copies of academic certificates and transcripts, identification are to be e-mailed to, [email protected] earing the Subject ‘Customer Support Officer'

Applications received after the closing date will not be considered and only short-listed candidates will be responded to.

Short listed candidates will be required to authenticate information provided in their application

If you have not received communication within 14 days from the closing date, kindly consider your application unsuccessful

APPLICATIONS CLOSE ON 8TH MARCH 2024 @ 17:00.

The main purpose of the role is to provide accurate, timeous and relevant financial information to facilitate decision-making and controls and ensure that monetary transactions are controlled and processed timeously.

Tasks and Responsibilities:
✅Processing, verifying, and posting receipts for goods sold or services rendered.
✅Researching and resolving account discrepancies.
✅Processing and recording transactions.
✅Maintaining records regarding payments and account statuses.
✅Obtaining information from other departments to ensure records are accurate and complete and that accounts receivable ledgers and journals are up-to-date.
✅Review accounts, client payments, credit history, and develop new or better repayment terms.
✅Performing administrative and clerical tasks, such as data entry, preparing invoices, sending bill reminders, filing paperwork, and contacting clients to discuss their accounts.
✅Generating reports and statements for internal use.
✅Good understanding and practical application of accounting
✅Good communication and interpersonal skills
✅Good report writing skills
✅Ability to work independently and as part of a team
✅Ability to interpret financial data
✅Proficient in Excel, Word, and PowerPoint
✅Knowledge of Pastel Accounting , Sage and CRM
✅A minimum of 3 years’ experience in similar role
✅A valid Code B driver’s license

Qualifications:
Degree in Accounting or CAT or any relevant qualification

Reply Instructions:
Application letter accompanied by CV, certified copies of academic certificates and transcripts, identification are to be e-mailed to, [email protected] earing the Subject ‘Accountant: Receivables and Payables’

Applications received after the closing date will not be considered and only short-listed candidates will be responded to.

Short listed candidates will be required to authenticate information provided in their application

If you have not received communication within 14 days from the closing date, kindly consider your application unsuccessful

APPLICATIONS CLOSE ON 8TH MARCH 2024 @ 17:00.

A receptionist is usually the first person a client meets when they enter our offices, so it is important for the candidate to make, and leave, the right first impression. Clients are put at ease when they are greeted by office staff who are courteous, professional and able to handle multiple tasks with ease.

Key Requirements, Knowledge, Skills and Abilities
✅A Mosotho citizen with a COSC/Matric qualification
✅A National Diploma/Degree in Office Administration or relevant qualification and/or experience
✅At least 2 years relevant experience in a similar role
✅A valid Code B driver’s license
✅Be fully English and Sesotho literate (read, write and speak)
✅Proficient with MS Word, Excel and Outlook
✅Well organized and admin orientated
✅Professional presentation and neat image
✅A welcoming & clear, professional voice and manner of speech
✅Able to work under pressure while remaining calm

The following tasks and responsibilities will need to be performed efficiently by the successful candidate:
✅Answer, screen & forward incoming phone calls.
✅Maintain a calm, friendly welcoming tone with each & every call
✅Organization of frontline desk and reception area
✅Keep a safe and clean reception area by complying with procedures, rules and regulations
✅Ensure reception area is always tidy and presentable
✅Administration and management of incoming & outgoing mail
✅Courier arrangements local and international
✅Any ad hoc tasks as instructed and required by the manager
✅Serve visitors by greeting, welcoming and directing them appropriately.
✅Maintain security by following procedures, monitoring logbook
✅Notify company personnel of visitor arrival
✅Provide basic and accurate information in-person & via phone/email
✅Filing of company documents.
✅Data capturing
✅Making copies
✅Coordinate interdepartmental communications around meetings and events
✅Manage office supplies and inventory to ensure a well-stocked office
✅Process and organize document filing for operations relevant to the company
✅Make travel booking arrangements for management and staff as per on a need basis
✅Good organization and multitasking ability

Reply Instructions:
Application letter accompanied by CV, certified copies of academic certificates and transcripts, and identification are to be e-mailed to, [email protected] earing the Subject ‘Office Administrator/Receptionist
Applications received after the closing date will not be considered and only short-listed candidates will be contacted.

Short listed candidates will be required to authenticate information provided in their application.
If you have not received communication within 14 days from the closing date, kindly consider your application unsuccessful.

APPLICATIONS CLOSE 8TH MARCH 2024 @17:00.

Dlala Sports and Games is focused on the social and economic growth of Lesotho’s economy through the development of sporting activities. It is also the link to , the fastest growing
online sport and gaming betting site in Africa.