18/07/2026
An Important Message to Our Valued Divers and Friends.
As dive business owners with over three decades of dedication to Cozumel’s waters, we want you to know that we hear you, we see you, and we completely share your concern and frustration regarding the recent events.
Licensed dive operators like DIMI Scuba Tours are legally established businesses. We create local jobs, pay taxes, strictly comply with all maritime and environmental regulations, and hold every required permit to operate legally within the Cozumel National Marine Park. Our livelihoods—and those of the wonderful island families who work with us—depend entirely on providing you with a safe, welcoming, and world-class diving experience.
As soon as we became aware of these unacceptable incidents, we took immediate action alongside our community. An official statement was submitted directly to the appropriate authorities. That document reached the Governor’s desk, and yesterday, decisive action was taken with the removal of the Director of Customs in Cozumel.
We know this is only the first step. What truly matters now is ensuring that these situations never, ever happen again.
Every single diver who visits Cozumel contributes far beyond the underwater world. You stay in our hotels, dine in our restaurants, use local transportation, support small businesses, and bring life to our community. The positive economic impact of your visit reaches every corner of our island.
We stand firmly with you in rejecting any practice that damages the trust of our visitors. To anyone who has had to experience this stressful situation: we sincerely apologize. We know you save, plan, and choose Cozumel because you love this island and want to support it.
Today, we raise our voices respectfully but urgently, calling on all relevant authorities to implement permanent solutions. The consequences for Cozumel’s dive industry and our local economy are too high to ignore.
For decades, Cozumel has earned its reputation as one of the world's premier diving destinations. Together, as a community of ocean lovers, we must protect that legacy.
Thank you for your trust, your loyalty, and your ongoing support.
Warm regards,
Diana Aguilar
DIMI Scuba Tours