Keltech Communications. IT/Telecom Training and Implementation services

Keltech Communications. IT/Telecom Training and Implementation services

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At Keltech Communications, we offer professional and quality training right from beginner to advanced level in the Telecommunications Industry.

Consumer Perception of Online Customer Service Quality in the Nigerian e-Commerce Industry 08/08/2024

Hi there,
I hope this message finds you well.
I am currently pursuing a Master of Business Administration (MBA)degree at the University of Sheffield.

I am reaching out to you as part of my academic research, which focuses on Consumer Perception of Onlime Customer Service Quality in the Nigerian e-Commerce Industry.

Your insights would be invaluable in contributing to my understanding of this topic.

Kindly spare me a few moments of your precious time to participate in this survey by clicking on the provided link:
https://forms.gle/jnYTZUKZzxtqq7wv8

Participation is voluntary and anonymous.

Many thanks for considering my request.

Warm regards,
Oluwabukola.
Master of Business Administration (MBA),
University of Sheffield.

Consumer Perception of Online Customer Service Quality in the Nigerian e-Commerce Industry This study will examine consumers' perception of online customer service quality in the e-commerce industry of Nigeria which has a rapidly growing online marketplace. It will provide an insight into consumer expectation and satisfaction level and its impact on consumer behaviour. This is in a bid to...

Photos 15/08/2016

Keltech Communications Company of Nigeria provides IT/TELECOM Training Skills Development services for Local students in a welcoming atmosphere. It supports the curriculum, extra-curricular and recreational interests of the local community by providing a rich learning environment.

KELTECH COMMUNICATIONS COMPANY, also engaged in the provisioning of professional technical training and support in the IT and Telecommunication sectors of the Nigerian Economy. We are committed to effectively empower individuals and support corporate organizations in modern technologies, in order to help reposition them for local and global opportunities.

KCC, NIGERIA has thus acquired an extensive expertise in INTERNSHIP, RECRUITMENT, OUTSOURCING, TRAINING AND IMPLEMENTATION.

4 MONTHS DIPLOMA IN IT/TELECOM TRAINING COVERS:
Network Management leading to N+, Server+, MCTS
• Structured Cabling, Setting up a LAN, TCP/IP Configuration, Domain & Workgroup Configuration, Creating & Managing User Accounts On 2012 Server O S, joining windows 10 to Server 2012 Domain, Sharing Internet and other Resources.

Security Solutions & Application leading to Security +: Security Policies. Account Policies. Auditing. Firewalls Implementation, Account lockout policy settings Securing your New and Existing Wired-LAN & WLAN Network

Internetworking & Router Configuration leading to CCNA : Full Cisco Academy curriculum & Router Configuration leading to 200-120 Certification. Practical exposure with live Cisco routers, switches; exam success, guaranteed!

Linux: Installation & Administration leading to Linux+

Cloud Computing :Setting-up cloud Servers, Installing cloud softwares to manage your organizational Data-base.
Virtualization : Configuring Hyper-V on your Exchange Server and running multiple virtual machines on each physical machine.

Transmission Engineering : VSAT: Installation & Configuration leading to CSI: Assemblying of VSAT Hardware from LNB, Feedhorn, BUC, etc. Installing

VSAT: Setting Azimuth, Elevation Using Compass & Inclinometer. Terminating & Connecting the Feeder Cables. Entering & Configuring the Modem, Tracking the Satellite. Commissioning the VSAT.

Optical Fibre :Couplers, Connectors. Multi-mode, single-mode, Pigtails, Patch Cords, etc. Demonstration of Use of Fibre Toolkit, Media Converter, live fibre cable Termination etc. Implementation of Fibre Optics for LANs.

VoIP & VPN Design and Configuration: Installation & Configuration of VoIP Gateways. Assigning Telephone Nos to Phones. Demonstration of Calls on Wired And Wireless Network. Configuring IP- TELEPHONY,

VPN-Setting-up Virtual private Network ,Configuring Site to Site Virtual networks over the Internet, Implementing Remote access Vpn Connection Using 2012 server on the Public Internet Network.

RF Network & Implementation leading to CWNA: RF Site Survey. Installing & Connecting Antennas for 5GHz & 2.4GHz RF. Entering & Navigating Radios. Basic Radio Configuration. ISP Base Station Configuration: Base Station Hardware Installation. Installing Network Software. Configuring IP Settings. Configuring VLANs. Configuring Base Station as Access Point, Wireless Bridge, Repeater, WDS. Configuring Security. Configuring Firewall & NAT. Configuring WAN Parameters.

WiMAX Core Network Engineering: WiMAX is an IP based 802.16 Standard, wireless broadband access technology that provides performance similar to 802.11/Wi-Fi networks.

Microwave Transmission Network: Installing PDH MW Radios ,Setting los link, Commissioning with Mini-link craft, installing both ODU & IDU,SDH MW link and STM 1 Network Integration.
RF Optimization Training: Problem Analysis
* Analyzing performance reports and statistics for the worst performing BSCs and/or Sites
* Viewing Site performance Trends Reports
* Analyzing previous drive test data
Checks Prior to Action

* Cluster definitions by investigating BSC
borders, main cities, freeways, major roads
* Investigating customer distribution, customer
habits (voice/data usage)
* Running traces on Network to identify problem

Drive Testing
* Preparing Action Plan, defining drive test route
* Collecting RSSI Log files
* Re-driving questionable data

Subjects to Investigate
* Non-working sites/sectors or TRXs,
* Inactive Radio network features like frequency hopping, disabled GPRS
* Overshooting sites coverage overlaps
* Coverage holes
After the Test
* Post processing of data Plotting RX Level and Quality Information for overall picture of the driven area
* Initial Discussions on drive test
* Reporting urgent problems for action

GSM Engineering: GSM Radio & Switches. GSM Fundamentals. Introduction to GPRS, UMTS, etc. Upgrade of 2G to 2.5G to 3G & 4G LTE Network
• Site Location
• Calling IN
• Opening equipment boxes
• Perform Equipment check
• Quality check
• Cabinet Coupling
• Marking the footprint
• Install the RC Outdoor cabinet
• Stack the BC 8910 Outdoor cabinet
• BTS Cables Termination
• Types of cables
• Fiber cables, E1 cables, Alarm cables, jumper cables and grounding cables
• Cable Termination
• Connection of fiber cables from the FS cards to the Tx and Rx ports of the RSU
• Connection of the E1 cable from the LPU card to the DDF
• Connection of the jumper cables to the ANT ports of the RSUs
• Cable color codes
• Cable color codes for Indoor and Outdoor E1 connection
• Performing loop-test
• Shutting the existing RBS cabinet
• Transferring and Connection of the MW PDH Radio to the BC cabinet
• Cross-patching
• Connection of Alarm cables to the Hybrid System
• Connection of Diplexers so as to combine GSM and DCS frequencies
• Connection of Jumper cables to feeder cables using Feeder connector

Overview of Radio & Switching in WCDMA/CDMA OperationsNetwork elements of a GSM network like MS, BTS, Radio, PDH, SDH,BSC, and MSC will be analyzed with a view to understanding call setup and call completion processes. This will create a solid foundation for the practical sessions that will follow in

NOC Management.
NOC Management:GSM, CDMA, ISP operators networks are managed from rooms called NOC, where the entire networks are viewed on computers screens, and administered by Network Administrators. The network administrator plays a crucial role in monitoring the state of the network nodes such as BTS, BSC, VSAT and other Transmission Links.
Customer Service/Technical Support:This course will familiarize you with fundamental issues that GSM, CDMA and ISP customers encounter, and subsequently position you to resolve such issues, via best practice troubleshooting processes.
The training is perfect for help desk technicians, hardware and software support engineers, and support professionals at all levels, as well as for new graduates looking to be employed this area.

All of this add-up your cv to become a Certified Telecom Engineer

FACTS OF THE TRAINING :-

INTERNSHIP OPPORTUNITIES
INDUSTRY RECOGNIZED CERTIFICATE
TRAINING IS PRACTICAL WITH FIELD TRIP
TRAINING OFFERS OPPORTUNITIES TO JOIN TELECOM CONTRACTORS

Contact Us: keltech-Communications ltd,
1 Adekunle Araba Street,off chemist B/s okota Rd. Isolo..
Web: www.Keltechcommunications.com
+234-8033052996, 08067779880...

16/05/2016

5 Benefits Of Fiber Optic Cables

While fiber optic cables have been around for long, many people don't know much about them. If you have been hearing about fiber optics and know little about them, here are the benefits that come with the units:

You are able to transmit information over long distances

Basic systems send information over a distance of 5 km to 80 km. Fiber optics on the other hand transmit information digitally where the information is repeated and regenerated indefinitely. This makes it possible for you to transmit the information to almost any distance that you would like. Repetition and regeneration of the signal is made possible by the electro-optical repeater or an erbium doped fiber amplifier.

They allow you to easily increase the bandwidth

Naturally fiber optic cables are known to carry data in large bandwidths. Modern technology has made it possible for you to add equipments to the fiber network and increase the bandwidth. One of the technologies that you can use is the dense wavelength division multiplexing that makes it possible for the cable to accommodate different light wavelengths.

The cables are resistant to sparks

If you have used other cables to transfer information you must be aware that the cables give off sparks that can be dangerous especially in chemical plants or oil refinery. Fiber optic cables don't produce sparks; therefore, you have nothing to worry about even if you install them in sensitive areas. The reason why the units don't produce sparks is because they don't carry current.

The cables are easy to install

There is a popular myth that optic fibers are difficult to install and maintain. While this might have been true in the early days, it's no longer the case. Nowadays the installation of the units is as simple as terminating an optical fiber with a connector. There are plenty of fiber optic termination kits in the market that don't require epoxy and special polishing. There are also plenty of simple cable stripping tools that you can use. This makes the installation process easier.

The units transfer data securely

Since there are no radiated magnetic fields around optical fibers, the electromagnet fields are confined within the fiber. This feature makes it impossible for someone to tap the signal being transmitted through the fiber. This protects your information as no one can tamper with it.

Conclusion

These are the many benefits that come with fiber optic cables. When buying the units ensure that you buy them from a reputable store.

When manufacturing fiber optic fibers you need to ensure that they provide all the above benefits

16/05/2016

BOOST YOUR CV WITH TELECOM TRAINING(AS LOW AS 10,000NAIRA)

As part of our social corporate responsibilities to the community, we have reduced tuition fee for our training program at this time only. we are therefore pleased to offer you provisional IT/TELECOM Training which will hold from May 23, 2016 at KELTECH

simply pick a registration form at our training center for N3000.

Each Module Covers N10,000 only. No hidden fees attached.

MODULE 1 NETWORK+
NETWORK+,
SERVER ADMINISTRATOR
LINUX ADMINISTRATOR
SECURITY+

MODULE 2 TRANSMISSION ENGINEERING
VOIP NETWORK
VPN INTEGRATION
RF- VERIFICATION
CWNA –WI-FI

MODULE 3 GSM ENGINEERING
INTRO TO GSM 2G,2.5G,3G
MW-PDH,SDH,BTS COMMISSIONING
3G IP-BASE R 13 INSTALLATION
WIMAX NETWORK /ISP-BASE STATION

MODULE 4 PACKET CORE NETWORK
CCNA ROUTING & SWITCHING
CLOUD-COMPUTING
HYPER-V SERVER

NOTE; TRAINING IS STRICTLY PRACTICAL.

This offer is valid for one month. We congratulate you on the opportunity to be part of this training, and welcome you to KELTECH Communications, Empowering lives through Technologies. If you require any clarifications, do not hesitate to call or visit our center at:

OKOTA ISOLO
1 Adekunle Araba Street off chemist b/s.
Tel: +234-8033052996,08067779880
[email protected]" rel="ugc" target="_blank">www.keltechcommunications/[email protected]

16/05/2016

Cloud Computing Is Soaring To New Heights.

Clouds have always been a fascinating facet of nature, no wonder the increasing use of cloud based technologies or cloud computing is equally fascinating for techies and laymen alike. It is essential at this juncture to realise that cloud computing or cloud based technologies have nothing to do with the clouds we learnt in our geography classes that hover up above in the sky. It is rather, the practice of using a network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server or a personal computer.

The increasing acceptance of cloud computing can be associated to the many advantages it provides enterprises some which are lined below:

Not contained or curtailed by geography

The present day world is often referred to as a global economy where barriers and boundaries of nations do not restrict companies from taking their offering to faraway places around the world. One prime advantage cloud computing gives businesses today is to work from anywhere in the internet connected world. With work related files stored in a distant server any one with the credentials for access can easily log onto a network retrieve the files to work on and do his bit from anywhere in the internet connected world. Unlike in the past when work was stored at a single location and employees had to reach out to the location to access files and folders, cloud computing provides the organisation with the liberty to authorise their personnel to work from home or a holiday spot in Hawaii. Cloud computing is also aiding the increasing culture of 'Bring your own device' as employees show an inclination towards using their handheld internet connected devices to work on the move. Organisations to keep their employees motivated and to restrict productivity levels from dipping have adopted to the cloud as it enables the employees to use their devices to complete their tasks.

Pay as per use model

What has garnered immense interest from businesses is the quite essential cost factor that restricts most plan and programs of a business. Cloud computing negates the need for businesses to set up expensive infrastructure to store data, software and other files. Cloud service providers take the onus for most of the worries a business would have in regards to its data and its management. As in the example of customer identity management, a customer registration solution helping customers register through emails or using their existing social network ids, through social login. The solution relieves businesses of concerns about the registration process and related concerns of forgotten passwords, password resets etc taken care by the service provider at his end. It gathers and stores valuable customer related data in a safe and secure environment, complying to the myriad regulations different nations have imposed on handling of personal data of their citizens. It is a win-win for both the business and the service provider as the business paying a monthly or yearly fee not just gets to use software as a service, all its additional concerns associated with migrating to the cloud, storage of data, complying with regulations are handled by the service provider.

Collaboration and engaging quality human resource from the global talent pool

Cloud computing has made collaboration between individuals, departments across industries seamless in a virtual environment. The virtual connectivity ensures that the best human resources no matter where they reside in the internet connected world can share their talent and skills towards the growth of the business. Complementing exceptional talent is the availability of different softwares that can make activities of a business more proficient.

Buoyed by the above mentioned major factors cloud computing is rapidly evolving from a niche to an everyday business imperative. According to a survey by Rightscale: 2016 State of the cloud, 95 percent businesses are using cloud technology in some form or another. The survey also pointed out to a few challenges, like identifying cloud cost management that has increased 18 percent year on year since 2013 and addressed by 26 percent respondents to be a concern. In case of Europe, Eurostats revealed that 57 percent enterprises and 38 percent small and medium enterprises stated data breaches as a major limiting factor. Followed by the lack of know about cloud cited by 37 percent SME's and 17 percent large enterprises as the reason withholding their business from migrating to the cloud.

Though challenges persist and the industry tries to resolve concerns, it has not had a major impact on the growth of cloud computing or cloud based technologies which is on track to grow by 20 percent as per Forrester. As per Goldman Sachs the spending on cloud computing infrastructure and platforms will grow at a 30% compound annual growth rate (CAGR) from 2013 through 2018 compared with 5 percent growth for overall enterprise IT. What should also aid the growth of cloud based industry are regulations such as the Digital Single Market that the European Union has planned to connect the digital space in all of Europe and the efforts of the United Kingdom to migrate all public services to the cloud through their G-Cloud program. The adoption of cloud services will also be boosted by the connect and resourcefulness it provides businesses in managing their customer base and addressing their needs. With customer relationship management capabilities becoming cheaper and customer service touching new avenues cloud is set to change the business-customer relation. The increasing use of internet of things already experiencing an upsurge will also require cloud capabilities to serve their purpose.

Do you know of other factors that could impact cloud computing or cloud based technologies, then please do share it with us in the comments.

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Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
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