Clinovation Corp.

📢 𝗪𝗘’𝗥𝗘 𝗛𝗜𝗥𝗜𝗡𝗚: 𝗘𝗟𝗜𝗚𝗜𝗕𝗜𝗟𝗜𝗧𝗬 & 𝗔𝗨𝗧𝗛𝗢𝗥𝗜𝗭𝗔𝗧𝗜𝗢𝗡 𝗦𝗣𝗘𝗖𝗜𝗔𝗟𝗜𝗦𝗧⁣
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Join Clinovation Corp., a healthcare-focused BPO supporting medical and dental practices in the United States.⁣
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We’re looking for a detail-oriented Eligibility & Authorization Specialist to handle 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝘃𝗲𝗿𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗽𝗿𝗶𝗼𝗿 𝗮𝘂𝘁𝗵𝗼𝗿𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻.⁣
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📌 POSITION DETAILS⁣
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Position: 𝗘𝗹𝗶𝗴𝗶𝗯𝗶𝗹𝗶𝘁𝘆 & 𝗔𝘂𝘁𝗵𝗼𝗿𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁⁣
Work Setup: 𝗥𝗲𝗺𝗼𝘁𝗲
Location: 𝗖𝗮𝗴𝗮𝘆𝗮𝗻 𝗱𝗲 𝗢𝗿𝗼 𝗖𝗶𝘁𝘆 / 𝗡𝗲𝗮𝗿𝗯𝘆 𝗔𝗿𝗲𝗮𝘀
Employment: 𝗙𝘂𝗹𝗹-𝘁𝗶𝗺𝗲⁣
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💼 𝗪𝗛𝗔𝗧 𝗬𝗢𝗨’𝗟𝗟 𝗗𝗢⁣
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• Verify patient insurance eligibility and benefits⁣
• Confirm coverage, deductibles, co-pays, co-insurance, and out-of-pocket requirements⁣
• Identify coverage limitations, exclusions, and potential issues⁣
• Contact insurance payers through phone and online portals⁣
• Determine prior authorization requirements⁣
• Submit authorization requests and supporting clinical documentation⁣
• Monitor authorization status, approvals, denials, and additional requirements⁣
• Follow up with payers to ensure timely processing⁣
• Maintain accurate patient and insurance records⁣
• Coordinate with healthcare providers and internal teams⁣
• Handle patient information in accordance with HIPAA and company policies⁣
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✅ 𝗪𝗛𝗔𝗧 𝗪𝗘’𝗥𝗘 𝗟𝗢𝗢𝗞𝗜𝗡𝗚 𝗙𝗢𝗥⁣
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At least 1 year of experience in insurance verification, benefits verification, or prior authorization⁣
• 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘄𝗶𝘁𝗵 𝗨.𝗦. 𝗵𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗶𝘀 𝘀𝘁𝗿𝗼𝗻𝗴𝗹𝘆 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗱⁣
• Good understanding of insurance benefits and payer requirements⁣
• Strong attention to detail and organizational skills⁣
• Excellent written and verbal communication⁣
• Ability to manage multiple time-sensitive requests accurately⁣
• Experience with EHR/EMR systems, insurance portals, and payer websites⁣
• Proficiency in Google Workspace, especially Google Sheets⁣
• Comfortable working with spreadsheets, formulas, and data⁣
• Pivot tables and data analysis experience is an advantage⁣
• Willingness to work on-site in Cagayan de Oro City⁣

🏠 𝗥𝗘𝗠𝗢𝗧𝗘 𝗪𝗢𝗥𝗞 𝗥𝗘𝗤𝗨𝗜𝗥𝗘𝗠𝗘𝗡𝗧𝗦⁣
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• Must be based in 𝗖𝗮𝗴𝗮𝘆𝗮𝗻 𝗱𝗲 𝗢𝗿𝗼 𝗖𝗶𝘁𝘆 𝗼𝗿 𝗻𝗲𝗮𝗿𝗯𝘆 𝗮𝗿𝗲𝗮𝘀⁣
• Must have a 𝘀𝘁𝗮𝗯𝗹𝗲 𝗮𝗻𝗱 𝗿𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝗶𝗻𝘁𝗲𝗿𝗻𝗲𝘁 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻⁣
• Must have a suitable 𝗵𝗼𝗺𝗲 𝘄𝗼𝗿𝗸𝘀𝗽𝗮𝗰𝗲 𝗳𝗼𝗿 𝗿𝗲𝗺𝗼𝘁𝗲 𝘄𝗼𝗿𝗸
• Must be 𝘄𝗶𝗹𝗹𝗶𝗻𝗴 𝗮𝗻𝗱 𝗮𝗯𝗹𝗲 𝘁𝗼 𝗿𝗲𝗽𝗼𝗿𝘁 𝗼𝗻-𝘀𝗶𝘁𝗲 when requested by the company
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🎓 𝗘𝗗𝗨𝗖𝗔𝗧𝗜𝗢𝗡⁣
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• High school diploma or equivalent required⁣
• College degree, healthcare-related education, or relevant certification is an advantage⁣
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🌟 WHY JOIN CLINOVATION CORP.?⁣
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• Healthcare-focused BPO environment⁣
• Training and professional development opportunities⁣
• Career growth opportunities⁣
• Competitive compensation and benefits⁣
• Work with U.S. healthcare professionals and practices⁣
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📩 Interested? Apply now!⁣
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https://forms.gle/SXWVSXT8yz9h5TMj6

📢 𝗪𝗘'𝗥𝗘 𝗛𝗜𝗥𝗜𝗡𝗚: 𝟯 𝗔𝗣𝗣𝗢𝗜𝗡𝗧𝗠𝗘𝗡𝗧 𝗦𝗘𝗥𝗩𝗜𝗖𝗘𝗦 𝗖𝗢𝗢𝗥𝗗𝗜𝗡𝗔𝗧𝗢𝗥𝗦⁣
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Join our healthcare team and help provide a smooth, professional experience for patients by coordinating appointments and supporting their scheduling needs.⁣
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📍 Work Setup: 𝗢𝗻-𝘀𝗶𝘁𝗲 / 𝗜𝗻-𝗼𝗳𝗳𝗶𝗰𝗲⁣
👥 Openings: 𝟯 𝗽𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝘀⁣
💼 Employment Type: 𝗙𝘂𝗹𝗹-𝘁𝗶𝗺𝗲⁣
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💼 𝗪𝗛𝗔𝗧 𝗬𝗢𝗨'𝗟𝗟 𝗗𝗢⁣
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• Schedule and coordinate patient appointments, follow-ups, and procedures⁣
• Communicate with patients regarding appointments and scheduling concerns⁣
• Maintain accurate patient and appointment information in the EMR⁣
• Coordinate with healthcare providers and internal teams⁣
• Resolve scheduling conflicts and appointment-related concerns⁣
• Document patient communications and scheduling activities accurately⁣
• Provide patients with professional, patient, and empathetic support⁣
• Perform other related tasks as assigned⁣
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✅ 𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦⁣
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• At least 1 year of experience in a medical office, healthcare BPO, call center, or customer service environment is preferred⁣
• Experience in appointment scheduling is an advantage⁣
• Excellent verbal and written English communication skills⁣
• Strong organizational and multitasking skills⁣
• Comfortable using EMR systems and Gmail⁣
• Tech-savvy and able to work across multiple platforms simultaneously⁣
• Proficient in Google Workspace⁣
• Able to work effectively in a fast-paced environment⁣
• Strong customer service and interpersonal skills⁣
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🎁 𝗪𝗛𝗔𝗧 𝗪𝗘 𝗢𝗙𝗙𝗘𝗥⁣
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• Competitive compensation and benefits⁣
• Supportive, team-oriented work environment⁣
• Career growth and advancement opportunities⁣
• Training and professional development⁣
• Opportunity to support U.S. healthcare providers and patients⁣
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𝗜𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗲𝗱? 𝗔𝗽𝗽𝗹𝘆 𝗻𝗼𝘄 𝗮𝗻𝗱 𝗯𝗲𝗰𝗼𝗺𝗲 𝗽𝗮𝗿𝘁 𝗼𝗳 𝗖𝗹𝗶𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗖𝗼𝗿𝗽.!⁣
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𝗙𝗶𝗹𝗹 𝗼𝘂𝘁 𝘁𝗵𝗲 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿𝗺 𝗵𝗲𝗿𝗲:⁣⁣

docs.google.com

📣 𝗪𝗘’𝗥𝗘 𝗛𝗜𝗥𝗜𝗡𝗚: 𝗣𝗔𝗧𝗜𝗘𝗡𝗧 𝗖𝗢𝗢𝗥𝗗𝗜𝗡𝗔𝗧𝗢𝗥 𝗧𝗘𝗔𝗠 𝗟𝗘𝗔𝗗⁣⁣
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Employment Type: Full-Time⁣
Work Arrangement: Fully On-site⁣
Location: Carmen, Cagayan de Oro City⁣⁣
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Clinovation Corp is looking for a Patient Coordinator Team Lead to join our growing team!⁣⁣
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If you're an experienced team leader who thrives in a fast-paced healthcare environment and enjoys coaching people, improving processes, and delivering excellent patient service, we’d love to hear from you.⁣⁣
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🔹 𝗪𝗛𝗔𝗧 𝗬𝗢𝗨’𝗟𝗟 𝗗𝗢⁣⁣
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• Lead, coach, and support Patient Coordinators to achieve performance and quality goals⁣⁣
• Monitor team performance and provide coaching and feedback⁣⁣
• Ensure accurate and efficient appointment scheduling and patient coordination⁣⁣
• Handle escalated patient concerns and ensure timely resolution⁣⁣
• Promote a professional, empathetic, and patient-centered experience⁣⁣
• Monitor KPIs such as call quality, speed to answer, patient flow, and scheduling accuracy⁣⁣
• Identify workflow issues and recommend process improvements⁣⁣
• Collaborate with clinical and administrative teams⁣⁣
• Provide regular updates on team performance, challenges, and trends⁣⁣
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🔹 𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦⁣⁣
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• 1+ year of experience as a Team Lead, Supervisor, Senior Representative, or in a similar leadership role⁣⁣
• Experience in healthcare, patient coordination, scheduling, customer service, or a related field is preferred⁣⁣
• Strong leadership, coaching, and communication skills⁣⁣
• Excellent customer service and problem-solving abilities⁣⁣
• Strong attention to detail and organizational skills⁣⁣
• Comfortable working with healthcare systems and technology⁣⁣
• Ability to analyze performance data and identify improvement opportunities⁣⁣
• Ability to thrive in a fast-paced environment and adapt to changing priorities⁣⁣
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🔹 𝗪𝗛𝗔𝗧 𝗬𝗢𝗨 𝗖𝗔𝗡 𝗘𝗫𝗣𝗘𝗖𝗧⁣⁣
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✨ Leadership and career growth opportunities⁣⁣
✨ A collaborative and supportive work environment⁣⁣
✨ The opportunity to make a meaningful impact on the patient experience⁣⁣
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👉 𝗙𝗶𝗹𝗹 𝗼𝘂𝘁 𝘁𝗵𝗲 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿𝗺 𝗵𝗲𝗿𝗲:⁣⁣
https://forms.gle/7S91RhzsHqqASMycA
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Join Clinovation Corp and help us create better patient experiences, one interaction at a time.⁣⁣
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𝗔𝗜 𝗥𝗼𝗰𝗸𝘀𝘁𝗮𝗿 & 𝗗𝗮𝘁𝗮 𝗗𝗲𝘁𝗲𝗰𝘁𝗶𝘃𝗲 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 — 𝗙𝗿𝗲𝗯𝗲𝗹𝗶𝘇𝗮 𝗕𝗲𝗼𝘆𝗼 ✨⁣
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Frebeliza has done a fantastic job demonstrating initiative, curiosity, and strong analytical thinking. Her contribution is recognized in a meaningful and well‑deserved way.⁣
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Congratulations, Frebeliza! Your hard work and commitment to using AI and data thoughtfully have not gone unnoticed. Keep up the amazing work! 🌟👏

𝟭𝟭 𝗪𝗼𝗿𝗸 𝗔𝗻𝗻𝗶𝘃𝗲𝗿𝘀𝗮𝗿𝗶𝗲𝘀. 𝗢𝗻𝗲 𝗕𝗶𝗴 𝗧𝗵𝗮𝗻𝗸 𝗬𝗼𝘂. 🎉⁣
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This month, 11 people at Clinovation are celebrating another year with us and every single one deserves the same amount of hype.⁣
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You've shown up, put in the work, and helped push this company forward. That matters just as much whether it's year one or year five.⁣
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To all 11 of you — thank you for building this with us. Here's to many more years ahead. 🥂

𝗔 𝗠𝗶𝗹𝗲𝘀𝘁𝗼𝗻𝗲 𝗠𝗮𝗱𝗲 𝗣𝗼𝘀𝘀𝗶𝗯𝗹𝗲 𝗯𝘆 𝗘𝘃𝗲𝗿𝘆 𝗢𝗻𝗲 𝗼𝗳 𝗨𝘀 🎉🧡⁣
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What started as a vision continues to grow because of the people behind it.⁣
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Today, we’re taking a moment to celebrate the incredible community we’ve built at Clinovation Corp.—the people who show up, support one another, share their talents, and keep pushing forward together.⁣
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Every new chapter brings new opportunities, new challenges, and new reasons to be proud of what we’re building. And this milestone is a reminder that our greatest strength has always been our people.⁣
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To our Clinovation family—thank you for being part of the story, for believing in the journey, and for helping make every step forward possible.⁣
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Here’s to more wins, more growth, and more moments worth celebrating. 🥂✨

🧥 𝗧𝗵𝗲 𝗝𝗮𝗰𝗸𝗲𝘁 𝗦𝗵𝗼𝘄𝗱𝗼𝘄𝗻 🧥 ⁣
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12 contenders. 12 styles. Everyone walks away with a prize. 🎁⁣
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𝗔𝗻𝗱 𝘁𝗵𝗲 𝗷𝗮𝗰𝗸𝗲𝘁 𝗴𝗼𝗲𝘀 𝘁𝗼... 🏆 𝗟𝗮𝗿𝗮! 🎉🔥 Style and confidence on full display — she owned it.⁣
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Cheers to 𝗟𝗮𝗿𝗮 and the whole crew for bringing the flair.⁣
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Until next round! 😎

This week, five colleagues celebrate another year with us: 𝗝𝗲𝘄𝗲𝗹, 𝗞𝗮𝘀𝘀𝗮𝗻𝗱𝗿𝗮, 𝗔𝗯𝗶𝗴𝗮𝗲𝗹, 𝗡𝗲𝘇𝘇𝗶𝗲, and 𝗠𝗶𝗮.⁣
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Each anniversary carries its own meaning — whether it’s the first year of proving yourself or the 4th year of showing lasting impact.⁣
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Congratulations to all of you. Your dedication makes a difference.

𝗛𝗮𝗽𝗽𝘆 𝗯𝗶𝗿𝘁𝗵𝗱𝗮𝘆, 𝗡𝗮𝗱𝗶𝗻𝗲 𝗮𝗻𝗱 𝗜𝗿𝗶𝘀𝗵! 🎉⁣
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However today looks for each of you, we hope it feels a little special, even in small ways. You deserve to be celebrated, not just today, but for who you are and what you bring, day in and day out.⁣
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Wishing you both a great day and an even better year ahead.

🏥 WE'RE HIRING: 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲

📍 𝗪𝗼𝗿𝗸 𝗦𝗲𝘁𝘂𝗽: On-site (Hybrid eligibility after 1 year of strong performance)

🕒 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗲: Full-Time | EST Shift (10:00 AM to 7:00 PM EST)

𝗔𝗿𝗲 𝘆𝗼𝘂 𝗽𝗮𝘀𝘀𝗶𝗼𝗻𝗮𝘁𝗲 𝗮𝗯𝗼𝘂𝘁 𝗵𝗲𝗹𝗽𝗶𝗻𝗴 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝗮𝗻𝗱 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝗲𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲?

We're looking for an empathetic, detail-oriented, and tech-savvy Patient Experience & Customer Service Representative to join our growing healthcare team. If you enjoy solving problems, staying calm under pressure, and creating positive experiences for every patient, we'd love to meet you.

𝗪𝗵𝗮𝘁 𝗬𝗼𝘂'𝗹𝗹 𝗗𝗼:
• Serve as the primary point of contact for patient inquiries via phone, email, and other communication channels.
• Provide outstanding customer service while ensuring every patient feels heard and supported.
• De-escalate difficult situations with professionalism, empathy, and sound judgment.
• Accurately document patient interactions and maintain detailed patient records.
• Coordinate with clinical and administrative teams to resolve patient concerns and follow up on requests.
• Adapt to new systems, workflows, and processes in a fast-growing healthcare environment.
• Protect patient privacy and maintain confidentiality at all times.

𝗪𝗵𝗮𝘁 𝗪𝗲'𝗿𝗲 𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗙𝗼𝗿:
✔ 1 to 3+ years of customer service, patient support, healthcare administration, or similar experience.
✔ Excellent verbal and written English communication skills.
✔ Strong conflict resolution and de-escalation skills.
✔ Compassionate, patient-focused, and professional.
✔ Comfortable learning new software and healthcare systems.
✔ Strong attention to detail with accurate documentation and data entry.
✔ Able to thrive in a fast-paced and continuously evolving environment.

𝗪𝗼𝗿𝗸 𝗔𝗿𝗿𝗮𝗻𝗴𝗲𝗺𝗲𝗻𝘁:
• On-site during the first year.
• Employees who consistently demonstrate strong performance may become eligible for a 𝗵𝘆𝗯𝗿𝗶𝗱 work arrangement after one year.
• Hybrid employees are expected to report 𝗼𝗻-𝘀𝗶𝘁𝗲 𝘁𝗵𝗿𝗲𝗲 𝗱𝗮𝘆𝘀 𝗽𝗲𝗿 𝘄𝗲𝗲𝗸 for collaboration, coaching, and team engagement.

𝗪𝗵𝗮𝘁 𝗪𝗲 𝗢𝗳𝗳𝗲𝗿:
✅ Competitive hourly pay with room for growth
✅ Annual performance and salary reviews
✅ SSS, PAGIGIBIG, and PHILHEALTH - Zero deductions on you pay(Will be paid by Clinovation Corp.)
✅ Paid time off and company holidays
✅ Career growth opportunities in a rapidly expanding healthcare organization

If you're ready to make a meaningful impact while building your career in healthcare, we'd love to hear from you.

Fill-out this form: https://forms.gle/vKzNnPPu9ssVh1YJA

𝗔𝗽𝗽𝗹𝘆 𝘁𝗼𝗱𝗮𝘆 𝗮𝗻𝗱 𝗷𝗼𝗶𝗻 𝗼𝘂𝗿 𝗴𝗿𝗼𝘄𝗶𝗻𝗴 𝘁𝗲𝗮𝗺!