NaYa Prints & Gifts

Selling pre-loved ladies clothes, kids girls clothes, girl kids costumes, infinity dresses and more..‼️
Sn**ch some items for as low as ₱20 (TWENTY PESOS) and all below ₱80!!! (Except po doon sa bridesmaid dress and little flower green dress)
❣️All will be available po @ Mkape booth later in front of CAY MINI GROCERY shophouse phase 2 ❣️
Thank you and see you there! 😊

OFFER SOLUTIONS NOT EXCUSES, 👍🏻

From Complaint to Compliment: How to Handle Difficult Customers Like a Pro ☺️

Every business owner knows that not every customer will walk in smiling. Some will come with complaints, frustrations, or even anger. The real test of your business is not avoiding such moments but HANDLING them in a way that turns a problem into praise.

Here are a few tips:

✅ LISTEN FULLY before responding
When a customer is upset, sometimes all they want is to be heard. If a shopper in your boutique complains that a dress tore after one wear, let them explain before jumping in with a defense.

✅ Stay calm and respectful
Raising your voice or being defensive only makes the situation worse. Imagine a bus conductor arguing with a passenger about change. Respect defuses tension faster than aggression.

✅ Offer SOLUTIONS, not excuses
If a customer’s meal at your restaurant takes too long, apologizing and offering a free drink while they wait can shift the mood. People value effort more than perfect conditions.

✅ Follow up after resolving
That follow-up call or message shows the customer you care beyond the transaction. A simple “Did the replacement phone battery work well?” goes a long way.

Great customer service is not about avoiding mistakes but about bouncing back with PROFESSIONALISM. When handled right, the same customer who complained can become the one recommending your business to friends at a wedding or kitchen party.

Turn complaints into compliments and you will keep building a brand that people trust. ❤️

Hello July !!! ❤️❤️❤️ 7/12

We are also accepting beey affordable here @ Naya Prints 💛✨✨✨

Give small business owners a chance ❤️ Thank you

McDonald’s can get your order wrong 1,000 times and you still support it…..But when a local business makes a mistake once….you criticize it for life. Walmart can raise prices overnight and you still shop. A small business owner gives you their price, and you always want a discount or question the price.

Don’t be that person 🙏
Let’s support small entrepreneurs ❤️

Thank you to our repeat client ❤️✨ printing and laminating needs

Woaaah

DepEd releases official calendar for SY 2024-2025 DepEd releases official calendar for SY 2024-2025 The Department of Education (DepEd) has officially announced the opening and closing of cl...

Also offering OTHER PHOTONPACKAGES ❤️