Lifeskills Institute

Here’s what Extraordinary Leaders do differently:

✨ 𝗖𝗿𝗲𝗮𝘁𝗲 𝗮 𝗴𝗿𝗼𝘄𝘁𝗵 𝗰𝘂𝗹𝘁𝘂𝗿𝗲 that embraces learning and improvement
💡 𝗜𝗻𝘀𝗽𝗶𝗿𝗲 𝗮𝗻𝗱 𝗲𝗻𝗲𝗿𝗴𝗶𝘀𝗲 𝗼𝘁𝗵𝗲𝗿𝘀 with purpose and positivity
🧭 𝗠𝗮𝗸𝗲 𝘀𝗼𝘂𝗻𝗱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀 𝘂𝗻𝗱𝗲𝗿 𝗽𝗿𝗲𝘀𝘀𝘂𝗿𝗲
🔥 𝗧𝗮𝗸𝗲 𝗶𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲 on the tough stuff
📣 𝗣𝗿𝗼𝘃𝗶𝗱𝗲 𝗰𝗹𝗮𝗿𝗶𝘁𝘆 𝗼𝗳 𝗱𝗶𝗿𝗲𝗰𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗽𝘂𝗿𝗽𝗼𝘀𝗲
🤝 𝗕𝘂𝗶𝗹𝗱 𝘁𝗿𝘂𝘀𝘁 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗴𝗼𝗼𝗱 𝗷𝘂𝗱𝗴𝗺𝗲𝗻𝘁
🧠 𝗪𝗮𝗹𝗸 𝘁𝗵𝗲 𝘁𝗮𝗹𝗸 𝗮𝘀 𝗿𝗼𝗹𝗲 𝗺𝗼𝗱𝗲𝗹𝘀
🎯 𝗦𝘁𝗮𝘆 𝗳𝗼𝗰𝘂𝘀𝗲𝗱 𝗼𝗻 𝗵𝗶𝗴𝗵-𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝘆 𝗴𝗼𝗮𝗹𝘀
🤜 𝗗𝗿𝗶𝘃𝗲 𝗿𝗲𝘀𝘂𝗹𝘁𝘀 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻
🚀 𝗜𝗻𝘀𝗽𝗶𝗿𝗲 𝗽𝗲𝗼𝗽𝗹𝗲 𝘁𝗼 𝘀𝘁𝗿𝗲𝘁𝗰𝗵 𝗯𝗲𝘆𝗼𝗻𝗱 𝗹𝗶𝗺𝗶𝘁𝘀 to achieve transformational growth

👉 𝗜𝗳 𝘆𝗼𝘂’𝗿𝗲 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗶𝗻𝗴 𝗹𝗲𝗮𝗱𝗲𝗿𝘀 𝗮𝗻𝗱 𝘄𝗮𝗻𝘁 𝗿𝗲𝘀𝘂𝗹𝘁𝘀 𝘁𝗵𝗮𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝘀𝗵𝗼𝘄 𝘂𝗽 𝗶𝗻 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲, 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗮𝗻𝗱 𝗰𝘂𝗹𝘁𝘂𝗿𝗲 — 𝗶𝘁’𝘀 𝘁𝗶𝗺𝗲 𝘁𝗼 𝗹𝗼𝗼𝗸 𝗶𝗻𝘁𝗼 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝘁𝗵𝗮𝘁 𝗰𝗮𝗻 𝗲𝗹𝗲𝘃𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝗹𝗲𝗮𝗱𝗲𝗿𝘀 𝘄𝗵𝗲𝗿𝗲 𝗶𝘁 𝗺𝗮𝘁𝘁𝗲𝗿𝘀 𝗺𝗼𝘀𝘁.

𝗧𝗵𝗲 𝗘𝘅𝘁𝗿𝗮𝗼𝗿𝗱𝗶𝗻𝗮𝗿𝘆 𝗟𝗲𝗮𝗱𝗲𝗿™
𝗧𝗵𝗲 𝗘𝘅𝘁𝗿𝗮𝗼𝗿𝗱𝗶𝗻𝗮𝗿𝘆 𝗖𝗼𝗮𝗰𝗵™
𝗧𝗵𝗲 𝗘𝘅𝘁𝗿𝗮𝗼𝗿𝗱𝗶𝗻𝗮𝗿𝘆 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗲𝗿™
𝗘𝗹𝗲𝘃𝗮𝘁𝗶𝗻𝗴 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸™

⭐ As the Exclusive Strategic Partner of Zenger Folkman in Singapore and Malaysia, Lifeskills Institute provides world-class leadership development solutions based on global research and data to organisations.

📧 Email [email protected] or 🤳 call +65 6346 1455 to speak with a consultant today.

𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝟱 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝘄𝗮𝘆𝘀 𝘁𝗼 𝗿𝗲𝗱𝘂𝗰𝗲 𝗰𝗼𝗻𝗳𝗹𝗶𝗰𝘁 𝗮𝗻𝗱 𝘀𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗰𝘂𝗹𝘁𝘂𝗿𝗲:

1️⃣ 𝗔𝗹𝗶𝗴𝗻 𝗼𝗻 𝘀𝗵𝗮𝗿𝗲𝗱 𝗴𝗼𝗮𝗹𝘀
Clarity reduces friction. When everyone understands the why, what, and how, accountability and collaboration naturally increase.

2️⃣ 𝗕𝘂𝗶𝗹𝗱 𝗽𝘀𝘆𝗰𝗵𝗼𝗹𝗼𝗴𝗶𝗰𝗮𝗹 𝘀𝗮𝗳𝗲𝘁𝘆
Mistakes should be learning moments, not blame sessions. Teams perform better when people feel safe to speak up without fear.

3️⃣ 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗵𝗮𝗯𝗶𝘁𝘀
Encourage honest conversations and practice active listening. If people don’t feel heard, conflict finds another way out.

4️⃣ 𝗢𝗳𝗳𝗲𝗿 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗺𝗼𝗱𝗲𝘀 𝗼𝗳 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻
Different people speak up differently. Providing various modes of communication makes it easier to surface issues early.

5️⃣ 𝗖𝗿𝗲𝗮𝘁𝗲 𝗮 𝗰𝗹𝗲𝗮𝗿 𝗿𝗲𝗱𝗿𝗲𝘀𝘀𝗮𝗹 𝗽𝗿𝗼𝗰𝗲𝘀𝘀
Conflict doesn’t resolve itself. Clear escalation paths and fair processes help issues get addressed quickly and constructively.

𝗛𝗲𝗮𝗹𝘁𝗵𝘆 𝘁𝗲𝗮𝗺𝘀 𝗱𝗼𝗻’𝘁 𝗮𝘃𝗼𝗶𝗱 𝗰𝗼𝗻𝗳𝗹𝗶𝗰𝘁.
𝗧𝗵𝗲𝘆 𝗸𝗻𝗼𝘄 𝗵𝗼𝘄 𝘁𝗼 𝗻𝗮𝘃𝗶𝗴𝗮𝘁𝗲 𝗶𝘁 𝘄𝗲𝗹𝗹.

That’s why our The Five Behaviors®: A Wiley Brand solutions resonate so strongly with so many of our clients.

𝗟𝗲𝗮𝗱𝗲𝗿𝘀 𝗮𝗻𝗱 𝗧𝗲𝗮𝗺𝘀 𝗹𝗲𝗮𝗿𝗻 𝗵𝗼𝘄 𝘁𝗼:
☑️Build Trust as the foundation of openness
☑️Engage in Productive Conflict
☑️Commit with clarity
☑️Hold each other Accountable
☑️Focus on Collective Results

🔺As an Authorised Training Partner of The Five Behaviors®: A Wiley Brand, we help teams transform unspoken tension into meaningful dialogue.

𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗵𝗼𝘄 𝗧𝗵𝗲 𝗙𝗶𝘃𝗲 𝗕𝗲𝗵𝗮𝘃𝗶𝗼𝘂𝗿𝘀® 𝗰𝗮𝗻 𝗲𝗹𝗲𝘃𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗰𝘂𝗹𝘁𝘂𝗿𝗲:
🔺The Five Behaviours of a Cohesive Team™ Teambuilding Workshop
🔺The Five Behaviours® Personal Development Workshop

📧 𝗘𝗺𝗮𝗶𝗹 [email protected] or 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 +𝟲𝟱 𝟴𝟯𝟭𝟬 𝟱𝟯𝟮𝟯 to speak with a consultant today.

🌱 𝗖𝘂𝗹𝘁𝘂𝗿𝗲 𝗶𝘀𝗻’𝘁 𝗷𝘂𝘀𝘁 𝘄𝗵𝗮𝘁 𝘆𝗼𝘂 𝘀𝗮𝘆 — 𝗶𝘁’𝘀 𝘄𝗵𝗮𝘁 𝗩𝗔𝗟𝗨𝗘𝗦 𝘆𝗼𝘂 𝗹𝗶𝘃𝗲 𝗯𝘆.
 
Knowledge of PeopleKeys 𝗩𝗮𝗹𝘂𝗲𝘀 𝗦𝘁𝘆𝗹𝗲𝘀 can help people become more accepting of individual differences to reduce conflict and increase understanding.
 
𝗟𝗼𝘆𝗮𝗹𝘁𝘆: Traditions, Relationships, Serving Others, Responsible Living
𝗘𝗾𝘂𝗶𝘃𝗮𝗹𝗲𝗻𝗰𝗲: Respect, Tolerance, Individuality, Fairness to All
𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗙𝗿𝗲𝗲𝗱𝗼𝗺: Opportunity, Self-Fulfillment, Challenge Norms, Personal Creativity
𝗝𝘂𝘀𝘁𝗶𝗰𝗲: Honesty, Sense of Right, Common Goals, Win-Win Situations
 
When teams misalign what matters most to them at work, tension escalates and engagement diminishes. For Example,
 
𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝘃𝘀. 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗙𝗿𝗲𝗲𝗱𝗼𝗺 — Structure vs. Autonomy
𝗘𝗾𝘂𝗶𝘃𝗮𝗹𝗲𝗻𝗰𝗲 𝘃𝘀. 𝗝𝘂𝘀𝘁𝗶𝗰𝗲 — Equal Treatment vs. Performance-Based Fairness

However, PeopleKeys' Research shows that 𝘂𝗽 𝘁𝗼 𝟵𝟱% 𝗼𝗳 𝘃𝗮𝗹𝘂𝗲𝘀-𝗯𝗮𝘀𝗲𝗱 𝗰𝗼𝗻𝗳𝗹𝗶𝗰𝘁𝘀 𝗰𝗮𝗻 𝗯𝗲 𝗺𝗮𝗻𝗮𝗴𝗲𝗱 𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲𝗹𝘆 𝘄𝗵𝗲𝗻 𝗮𝗱𝗱𝗿𝗲𝘀𝘀𝗲𝗱 𝗲𝗮𝗿𝗹𝘆 — 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀.
 
𝗪𝗶𝘁𝗵 𝗼𝘂𝗿 𝗗𝗜𝗦𝗖+ 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀, 𝗹𝗲𝗮𝗱𝗲𝗿𝘀 𝗮𝗻𝗱 𝘁𝗲𝗮𝗺𝘀 𝗰𝗮𝗻:

✅ Identify values gaps early
✅ Build psychological safety for meaningful conversations
✅ Align roles, expectations, and rewards more strategically
✅ Prevent costly disengagement and turnover before it starts
 
✨ 𝗜𝗳 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗶𝘀 𝗳𝗮𝗰𝗶𝗻𝗴 𝘀𝘁𝗮𝗹𝗹𝗲𝗱 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻, 𝗺𝗶𝘀𝗮𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁, 𝗼𝗿 𝗿𝗲𝗰𝘂𝗿𝗿𝗶𝗻𝗴 𝗰𝗼𝗻𝗳𝗹𝗶𝗰𝘁 — 𝘀𝘁𝗮𝗿𝘁 𝘄𝗶𝘁𝗵 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝘃𝗮𝗹𝘂𝗲𝘀 𝗽𝗮𝘁𝘁𝗲𝗿𝗻𝘀 𝗮𝘀 𝗺𝘂𝗰𝗵 𝗮𝘀 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝘂𝗿 𝗽𝗮𝘁𝘁𝗲𝗿𝗻𝘀:

✔️ Through PeopleKeys 𝗗𝗜𝗦𝗖+ 𝗥𝗲𝗽𝗼𝗿𝘁𝘀 for deep self-awareness
✔️ Through our 𝗗𝗜𝗦𝗖+ 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 - 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗔𝗱𝘃𝗮𝗻𝗰𝗲𝗱 𝗕𝗲𝗵𝗮𝘃𝗶𝗼𝘂𝗿𝗮𝗹 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁 (𝗖𝗔𝗕𝗖) programme for internal capability-building
✔️ Through 𝗰𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗗𝗜𝗦𝗖+ 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 that align performance, leadership, and team outcomes

📧 Email [email protected] or 🤳 call +65 6346 1455 to speak with a consultant today.

Recent Research from Zenger Folkman analysed leaders and individual contributors across 𝟲𝟬 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝘂𝗿𝘀, and 𝗼𝗻𝗲 𝗶𝗻𝘀𝗶𝗴𝗵𝘁 𝘀𝘁𝗼𝗼𝗱 𝗼𝘂𝘁:

𝙋𝙚𝙧𝙛𝙤𝙧𝙢𝙖𝙣𝙘𝙚 𝙪𝙣𝙙𝙚𝙧 𝙥𝙧𝙚𝙨𝙨𝙪𝙧𝙚 𝙞𝙨 𝙣𝙤𝙩 𝙖𝙗𝙤𝙪𝙩 𝙩𝙖𝙡𝙚𝙣𝙩. 𝙄𝙩’𝙨 𝙖𝙗𝙤𝙪𝙩 𝙗𝙚𝙝𝙖𝙫𝙞𝙤𝙪𝙧.

In fact, these behaviours explain 𝟲𝟯% 𝗼𝗳 𝘄𝗵𝗮𝘁 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗶𝗮𝘁𝗲𝘀 𝘁𝗼𝗽 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗲𝗿𝘀 𝗳𝗿𝗼𝗺 𝗲𝘃𝗲𝗿𝘆𝗼𝗻𝗲 𝗲𝗹𝘀𝗲.

In uncertain economies, organisations don’t keep 𝘦𝘷𝘦𝘳𝘺𝘰𝘯𝘦.

They keep the people who 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁𝗹𝘆 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝘃𝗮𝗹𝘂𝗲 𝘄𝗵𝗲𝗻 𝘁𝗵𝗶𝗻𝗴𝘀 𝗴𝗲𝘁 𝗵𝗮𝗿𝗱.

💡 𝗜𝗳 𝘆𝗼𝘂 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗯𝗲 𝘁𝗵𝗲 𝗽𝗲𝗿𝘀𝗼𝗻 𝘆𝗼𝘂𝗿 𝗼𝗿𝗴𝗮𝗻𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗰𝗮𝗻’𝘁 𝗮𝗳𝗳𝗼𝗿𝗱 𝘁𝗼 𝗹𝗼𝘀𝗲, 𝘁𝗵𝗶𝘀 𝗶𝘀 𝘄𝗵𝗲𝗿𝗲 𝘆𝗼𝘂 𝘀𝘁𝗮𝗿𝘁:

💪 𝗧𝗵𝗲 𝗘𝘅𝘁𝗿𝗮𝗼𝗿𝗱𝗶𝗻𝗮𝗿𝘆 𝗟𝗲𝗮𝗱𝗲𝗿™
💪 𝗧𝗵𝗲 𝗘𝘅𝘁𝗿𝗮𝗼𝗿𝗱𝗶𝗻𝗮𝗿𝘆 𝗖𝗼𝗮𝗰𝗵™
💪 𝗧𝗵𝗲 𝗘𝘅𝘁𝗿𝗮𝗼𝗿𝗱𝗶𝗻𝗮𝗿𝘆 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗲𝗿™
💪 𝗘𝗹𝗲𝘃𝗮𝘁𝗶𝗻𝗴 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸™

⭐ As the Exclusive Strategic Partner of in Singapore and Malaysia, .sg provides world-class leadership development solutions based on global research and data to organisations.

📧 Email [email protected] or 🤳 call +65 6346 1455 to speak with a consultant today.

🎆 Happy New Year!
 
As we welcome 2026, we want to thank you for the trust, partnership, and shared purpose we’ve built together.
 
It’s a privilege to walk alongside you in shaping leaders, teams, and cultures that truly make a difference.

𝗧𝗵𝗮𝗻𝗸 𝘆𝗼𝘂 𝗳𝗼𝗿 𝗯𝗲𝗶𝗻𝗴 𝗽𝗮𝗿𝘁 𝗼𝗳 𝗼𝘂𝗿 𝟮𝟬𝟮𝟱, 𝘄𝗲 𝗹𝗼𝗼𝗸 𝗳𝗼𝗿𝘄𝗮𝗿𝗱 𝘁𝗼 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗶𝗻𝗴 𝘁𝗵𝗲 𝗷𝗼𝘂𝗿𝗻𝗲𝘆 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿 𝗶𝗻 𝟮𝟬𝟮𝟲!