Dale Carnegie of New Mexico

09/10/2026

"You can have a team that is performing at a certain level, you change the coach, and the team performs at a higher level. So, our leadership matters." - Joe Hart, President & CEO of Dale Carnegie

Joe recently joined Stephen Henley, President at Legatus International, on the Podcast to talk about what effective comes down to.

His point: The talent doesn’t change overnight, the leadership does. And that one can be the difference between a good team and a great one.

It's a principle that applies in business, in sports, in how we show up for the people we lead.

Full podcast episode link: https://www.youtube.com/watch?v=t0dMFXayd6Y

09/08/2026

"AI without those human skills is just really expensive software." - Jayney Howson, Chief Learning Officer at ServiceNow

On this episode of Take Command, Jayney Howson, the architect behind ServiceNow University, one of the world's largest AI-powered learning ecosystems, joins us to talk about leadership in an age of AI.

Her core belief: was never about having all the answers. It's about creating the conditions where can .

Jayney's path started in restaurants, not boardrooms and that's exactly where she learned the lessons that shaped her leadership philosophy: , , and above all.

She also opens up about her cancer diagnosis and the lesson that reshaped how she thinks about courage: "You don't lose fear. It's a fallacy that fear has to go away for you to do something brave. You just have an ounce more bravery."

In this episode, you'll learn:
→ Why being is more valuable than being interesting
→ How early jobs can teach lifelong leadership lessons
→ Why asking for strengthens relationships and teams
→ How great leaders create the conditions for others to
→ The role plays in high-performing organizations

From restaurant tables to the forefront of AI-powered learning, Jayney's story is a reminder that our greatest advantage isn't technology alone — it's our ability to think, connect, adapt, and grow together.

🎧 Download this episode of Take Command. 👇
https://www.dalecarnegie.com/en/podcast/an-ounce-more-courage-than-fear?utm_source=linkedin&utm_medium=social&utm_campaign=p_jeyney_h

09/03/2026

Leadership affects how employees respond to change.

Only 27% of employees strongly believe their immediate leader's actions consistently align with their messages, falling to 18.5% among individual contributors.

When actions and messages diverge, employees may question whether change is credible enough to support.

You can read more in the press release Dale Carnegie White Paper Reveals Why Organizational Change Breaks Down in Ex*****on

/PRNewswire/ -- Dale Carnegie today released its new white paper, Leading Organizational Change: The Human System Behind Successful Ex*****on, which examines...

09/02/2026

isn't about the bottom line. It's about the who get you there.
By focusing on cultivating their next generation of talent, Harris Teeter bridged the gap between daily operations and long-term vision. Through a custom, social learning model, they gave their emerging leaders a sense of purpose and a clear path forward, resulting in higher and a significant drop in turnover.

Discover how we can help your organization turn leadership training into a competitive advantage: https://brnw.ch/21x5osy?

08/27/2026

What kind of work rhythm will get the best from my people without burning them out?

From summer-hours pilots to full four-day weeks, flexible schedules are becoming a strategic lever for . Done well, they improve , lower absenteeism, reduce operating costs, and boost satisfaction and . Done poorly, they create coverage gaps, frustrate , and strain teams across time zones.

Designing schedules that protect focus and recovery while still honoring customer needs is a delicate balance. So we’ve broken down models, trade-offs, and questions to ask before you change the calendar.

https://brnw.ch/21x5g18

08/26/2026

Join today: The Power of Empathy: A Key Soft Skill for the Future of Work

Learn actionable strategies for embedding empathy and accountability into leadership & culture. Empathy is no longer a “nice-to-have”—it’s a strategic leadership capability that drives retention, engagement, and performance. Yet, despite its proven impact, empathy remains underdeveloped in many organizations.

Join us for a high-impact, one-hour executive briefing that explores how empathy, when balanced with accountability, can transform leadership effectiveness and organizational culture.

Sign up Free: https://www.dalecarnegie.com/en/courses/7034?delivery_language=en&utm_source=linkedin&utm_medium=social&utm_campaign=f_empathy_briefing

08/25/2026

Leadership is about empowering people around you. It's not just being authoritative and forcing people to follow you." - Cybele Negris, ICD.D, GCB.D, CEO and Co-Founder of Webnames.ca.ca,
The most impactful leaders don't create followers. They create more leaders.

In the latest episode of the Take Command Podcast, Cybele shares how overcoming -doubt, embracing , and others have shaped her leadership journey.

From battling imposter syndrome to building a multi-million-dollar company, Cybele's story is a powerful reminder that leadership is not about having all the answers. It is about creating an environment where people can thrive, contribute, and grow.

Key insights from the conversation:
✅ Feel the fear and do it anyway
✅ Lead with authenticity and vulnerability
✅ Empower talented people instead of directing every move
✅ Turn challenges into opportunities for growth

Great leadership is measured by the we have on others.

Link to the full episode: https://www.dalecarnegie.com/en/podcast/feel-the-fear-do-it-anyway-leading-through-discomfort?utm_source=linkedin&utm_medium=social&utm_campaign=p_cybele_negris

08/20/2026

🏆 Dale Carnegie Named to Training Industry, Inc.’s 2026 Online Learning Library Watch List
As learning continues to evolve, organizations need learning experiences that are , , and built to create real-world .

This recognition reflects Training Industry, Inc.’s evaluation of:
• Scope and of courses, features, and capabilities
• Market , brand , , and
• Strength of client portfolio and customer
• Business and trajectory

For more than a century, Dale Carnegie has evolved with the needs of learners and organizations, bringing proven human skills into the ways people learn and work today.
Today, the need to help people grow, lead, and perform at their best remains.

We’re honored to be recognized for shaping the future of learning, and grateful to our , , , and global community who make this work possible.

https://trainingindustry.com/top-training-companies/content-development/top-online-learning-library-companies/

08/18/2026

is changing how work gets done.
alone doesn't create high-performing organizations.
As AI becomes more capable, the human capabilities of leaders become even more important:
➡️Building when the path forward isn't always clear
➡️Strengthening when there is more information than ever
➡️Leading through uncertainty and
➡️ with clarity
➡️Developing people and helping them
➡️Creating the conditions where people can do their best work

The future of leadership is about knowing how to lead people alongside AI.

Join us on August 20th for The Human Judgment Advantage, a free interactive webinar and exclusive preview of our new Leading Human Performance in the Age of AI program.

You'll explore the human capabilities that become more valuable as AI becomes more capable and leave with practical strategies you can apply immediately.

Free webinar. Practical leadership insights. A preview of what's next.

👉 Discover the human capabilities that will define leadership in the AI-shaped workplace.

https://www.dalecarnegie.com/en/courses/7197?delivery_language=en&utm_source=linkedin&utm_medium=social&utm_campaign=c_lhp_preview_Lievent

08/11/2026

"Feedback is a gift. You've got to ask for feedback, and you're obligated to give feedback up, down, and across the organization." - Howard Hochhauser, President & CEO, Ancestry

Howard did not start at the top.

He spent over a decade as CFO and COO at Ancestry before stepping into the CEO role. And when he did, he did not arrive with a sweeping vision statement.

He arrived with curiosity. And humility.

In our latest Take Command conversation, Howard shares how those two qualities became the foundation of a genuine business and cultural turnaround at one of the world's most purpose-driven companies.

A few things that stayed with us:
➡️ Feedback is not a performance review. It is a leadership habit. The best leaders ask for it constantly- up, down, and across.
➡️Humility is not weakness. It is what allows you to surround yourself with people smarter than you and actually listen to them.
➡️ AI does not replace human stories. At Ancestry, it helps surface millions of them, making history personal, searchable, and alive.
➡️The leaders who worry least about tomorrow are usually the ones doing today's work exceptionally well.

Your story is your superpower. Howard has built an entire company around that belief.

🎧 Listen to the full episode: https://brnw.ch/21x4QaZ