07/21/2026
We'r hiring! Phone Operator / Administrative Assistant
Mary’s Tack & Feed
Position Summary
The Phone Operator Administrative Assistant plays a key role in supporting the daily operations of Mary’s Tack & Feed. This position provides administrative support across multiple departments including Sales, Buying, Accounting, Training, and Management.
Success in this role requires exceptional organization, strong communication skills, attention to detail, flexibility, and a willingness to jump in wherever needed to help keep the business running smoothly.
What You’ll Do
• Answer overflow calls, manage vendor returns and support customer care.
• Provide administrative support to management, buyers, and accounting.
• Track customer repairs, dry cleaning, engraving, evaluations, and other service programs.
• Prepare reports, spreadsheets, and business documents.
• Assist with employee timekeeping, travel arrangements, and event preparation.
• Coordinate vendor returns (RTVs), working with buyers, vendors, and accounting to ensure defective merchandise is processed accurately and efficiently.
• Help organize inventory-related administrative tasks, maintain donation records, communicate inventory adjustments, and support the flow of merchandise through various channels.
• Support sales reporting, contests, goals, and recognition programs.
• Maintain office organization, employee bulletin boards, store signage, and break room supplies, including overseeing monthly refrigerator clean outs and helping ensure the break room remains clean, stocked, and welcoming for the team.
• Pitch in with day-to-day operational tasks and special projects as needed.
Mary’s includes full-time benefits such as:
PTO* (paid time off)
Holiday pay*(7 closed paid holidays)
Medical benefits*
401k*
ESOP Participation*
Employee Product discounts*
Requirements
At Mary’s Tack & Feed, no two days are the same. We’re looking for someone who enjoys variety, takes pride in staying organized, and understands that every task – whether coordinating vendor returns, supporting inventory accuracy, maintaining an organized workplace, preparing reports, or even blowing up balloons for an event – helps create an outstanding experience for our customers.
Required Skills:
• Exceptional organizational and multitasking skills.
• Strong verbal and written communication.
• Excellent attention to detail and follow-through.
• Intermediate Microsoft Excel and Microsoft Office skills required.
• Ability to prioritize, adapt, and work independently in a fast-paced environment.
• Friendly, professional attitude with a willingness to help wherever needed.
If you’re dependable, proactive, and enjoy being the person who keeps everything on track, we’d love to hear from you. Stop by the store Monday-Friday and ask for Juls or apply online!
Learn more and apply here: https://marystack.com/careers
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