02/25/2022
GENERAL MANAGER
The KickHouse General Manager has responsibility for effectively managing membership, fitness, and instruction within the studio to provide the best member and team experience. The GM trains and develops diverse, high-performing instructors that deliver on the studio's goals and reflect its values. If you are a sales person at heart and are looking to step into a leadership role with a fast-growing company, KickHouse is the place for you!
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Sales Ex*****on on Key Metrics, Drivers & Results
The General Manager is responsible of ensuring Sales Process Ex*****on to meet financial targets
Lead generation including Field Marketing and Networking - Execute sales process to schedule prospects into KickStart classes
Drive Membership sales through inside/outside sales and business development efforts
Ensuring that studio retail/products are stocked with accurate inventory counts
2. Staffing & Development
Provide consistent and constructive coaching, conducting planning sessions, and take personal accountability for the development of the Instructor team
Foster a fun, inclusive, high energy environment where people feel supported and aligned to the right tasks
3. General Management
Establish a fun, safe, healthy, and community-focused gym culture that delivers high member satisfaction and achieves maximum profitability with the support of department heads.
Be a role model for member service behavior by walking through the gym and collecting member feedback to identify training and development opportunities for team members.
Resolve elevated studio member concerns; conduct on-the-spot coaching to prevent them from reoccurring.
Monitor gym appearance and ensure problems are resolved in a timely manner...
Ensure company policies, procedures, programs, and promotions are efficiently executed.
Ensure safety of employees, members, and studio property.
REQUIRED QUALIFICATIONS
1. Knowledge, skills & abilities
Strong attention to detail and accuracy.
Trustworthy and able to handle confidential information.
Ability to work harmoniously with co-workers, clients, and the general public. - Proficiency with computers and Studio software.
Strong organizational skills and customer service orientation with proven results.
Experience with basic computer skills like Microsoft Word, Microsoft Excel, Google Documents, and PowerPoint. Strong and proven leadership, communication, time management, and analytical abilities and skills.
2. Minimum certifications/educational level
High School Diploma or GED required, Bachelor’s Degree preferred
3. Minimum experience
1-3 years of progressive management experience supervising 3-10 employees.
2-4 years of sales or related experience.