07/08/2026
To Our Members,
I want to sincerely apologize for the condition of the gym over the July 4th weekend. As the gym manager, I take full responsibility. We fell short of the standards our members deserve, and that's on us.
We were unstaffed during the holiday weekend and failed to adequately prepare to maintain the level of cleanliness you expect. That was our responsibility, and we will be better prepared moving forward to ensure our facility remains clean and welcoming, even during holiday weekends.
Thank you for your patience, your feedback, and your continued support. We appreciate every member and are committed to doing better.
β Gym Management
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