SMPS North Florida

SMPS North Florida The Society for Marketing Professional Services (SMPS) North Florida Chapter is a source for educati

What’s driving healthcare projects in North Florida right now — and what’s coming next? 🏥Join SMPS North Florida for our...
09/23/2026

What’s driving healthcare projects in North Florida right now — and what’s coming next? 🏥

Join SMPS North Florida for our 2026 Healthcare Program, bringing together healthcare leaders and A/E/C professionals for a morning focused on the priorities, challenges, and opportunities shaping the market.

You’ll hear directly from the people leading the conversation, gain insight into the real-world issues influencing healthcare projects, and connect with the professionals working across our region.

And yes — breakfast + networking are part of the deal. ☕️

📅 Wednesday, October 21
⏰ 8:00–10:00 AM
📍 San Jose Country Club
7529 San Jose Blvd., Jacksonville, FL 32217

Registration is open — grab your seat today!
🔗 Register here: https://tinyurl.com/2zf45k3x

✨ Tomorrow! Still time to sign up!Great work matters. But the experience clients have while working with your firm can b...
09/21/2026

✨ Tomorrow! Still time to sign up!

Great work matters. But the experience clients have while working with your firm can be what turns one successful project into a long-term relationship.

On September 22, SMPS North Florida is bringing the SMPS CX Experience Workshop to Jacksonville for a full day of hands-on learning designed specifically for the A/E/C industry.

📍 Sheraton Jacksonville
10605 Deerwood Park Boulevard
Jacksonville, FL 32256
⏰ 9:00 AM – 4:00 PM

This isn't a sit-back-and-listen kind of workshop. You'll dig into real-world CX strategies and leave with practical tools you can bring back to your firm.

You'll explore how to:
✅ Turn client feedback into action
✅ Map the client journey and uncover opportunities
✅ Measure and communicate the ROI of CX
✅ Build stronger, longer-lasting client relationships
✅ Position CX as a driver of firm growth

Developed in partnership with SMPS HQ and informed by SMPS Foundation research, this program is built for marketers, business developers, project managers, and firm leaders ready to make client experience part of how their firm does business.

🎟️ Members: $75 | Non-Members: $150

Ready to rethink the way your firm approaches CX?

Learn more + register:
https://smpsnorthflorida.starchapter.com/meetinginfo.php?id=102&ts=1783800434

Meet the moderator for SMPS North Florida’s 2026 Healthcare Program, Mark J. Thiele, AIA, Section Head of Facilities Pla...
09/18/2026

Meet the moderator for SMPS North Florida’s 2026 Healthcare Program, Mark J. Thiele, AIA, Section Head of Facilities Planning and Design at Mayo Clinic.

With more than 30 years of architectural experience, Mark has contributed to innovative healthcare and community projects across Florida. Since joining Mayo Clinic in 2010, he has supported the planning and design of complex facilities while serving in a variety of design and leadership roles.

Mark will guide our panel discussion as healthcare leaders and A/E/C professionals explore what is shaping the industry today and what comes next.

📅 Wednesday, October 21 | 8–10 AM
📍 San Jose Country Club
☕ Breakfast, panel discussion, Q&A, and networking

Register today: https://lnkd.in/eMAbi9NA

☕ Coffee plans tomorrow? Now you have them.We’ll be at Tetherball Coffee from 8:30–9:30 AM for Coffee Connections — an e...
09/15/2026

☕ Coffee plans tomorrow? Now you have them.

We’ll be at Tetherball Coffee from 8:30–9:30 AM for Coffee Connections — an easy hour to grab a drink, catch up with your AEC people, and start Wednesday somewhere other than your desk.

📍 Tetherball Coffee | San Jose Blvd.
☕ Coffee is on SMPS
👋 Members + guests are welcome

Already registered? See you tomorrow!
Not yet? There’s still time to join us (and bring a friend!).

Register: https://smpsnorthflorida.starchapter.com/meetinginfo.php?id=109&ts=1788530396

Meet Ryan, the CX Architect bringing the CX Bootcamp to Jacksonville, FL next week - September 22nd. There is still spa...
09/14/2026

Meet Ryan, the CX Architect bringing the CX Bootcamp to Jacksonville, FL next week - September 22nd. There is still space available so sign up today!

What is CX immersion?

CX Immersion is a workshop focused on building client loyalty that leads to repeat work, referrals, and a stronger reputation in the marketplace. Grounded in SMPS Foundation research, CX Immersion emphasizes practical tools you can put to work right away at your firm. You’ll leave with:

- A draft CX Charter to align leadership and internal teams

- A Voice‑of‑Client plan to systematically gather and act on client feedback

- An ROI framework to show CX’s tangible impact on business performance

Sign Up Today - https://smps.org/cx-immersion/

🏥 PUT YOUR BRAND IN THE ROOM.Sponsorship opportunities are now open for SMPS North Florida’s Fall Healthcare Program — a...
09/11/2026

🏥 PUT YOUR BRAND IN THE ROOM.

Sponsorship opportunities are now open for SMPS North Florida’s Fall Healthcare Program — a chance to put your firm in front of the AEC professionals shaping healthcare throughout our region.

Whether you want to make a bigger impact or simply show your support for the conversation, we have three ways to get involved:

🔹 Cornerstone Sponsor | Premier-level visibility + 4 registrations
🔹 Pillar Sponsor | Strong program recognition + 2 registrations
🔹 Foundation Sponsor | Event visibility + 1 registration

All sponsorship levels include promotional recognition, social media exposure, and your company logo featured as part of the event. Scroll the carousel to see a breakdown in benefits.

Want your firm represented? Secure your sponsorship and join us for one of our signature fall programs. Sign up here: https://tinyurl.com/yea8sdjz

🏈 AEC AFTER HOURS: GAME DAY RECAP 🐆Good people, great connections, and a little Jaguars football — not a bad way to spen...
09/11/2026

🏈 AEC AFTER HOURS: GAME DAY RECAP 🐆

Good people, great connections, and a little Jaguars football — not a bad way to spend a Friday night!

We kicked things off with a pre-game tailgate hosted by W.W. Gay before heading to EverBank Stadium for Jags vs. Bucs. Thanks to everyone who came out and made one of our favorite SMPS outings such a fun night!

And a BIG thank you to W.W. Gay for hosting our crew and getting game day started right. 🙌

Already looking forward to the next one. DUUUVAL! 🐆🏈

☕ Coffee. Connections. Maybe Tetherball.We’re taking SMPS Coffee Connections to Tetherball Coffee this month — where the...
09/08/2026

☕ Coffee. Connections. Maybe Tetherball.

We’re taking SMPS Coffee Connections to Tetherball Coffee this month — where the drinks are fun, the vibe is relaxed, and yes, there’s actual tetherball(miniature size). 🙌

Come catch up with your SMPS crew, bring a friend or colleague, and try something a little more exciting than your usual office coffee.

☕ Coffee’s on us!
📅 Wednesday, September 16 | 8:30–9:30 AM
📍 Tetherball Coffee | San Jose Blvd.
👋 Free for SMPS North Florida members + their guests

No program. No presentation. Just good coffee, good people, and a very solid excuse to get out of the office.

Grab your spot + bring someone along!

Register Today: https://smpsnorthflorida.starchapter.com/meetinginfo.php?id=109&ts=1788530396

Healthcare is evolving, and the spaces that support it are evolving right alongside it.Join SMPS North Florida for our 2...
09/03/2026

Healthcare is evolving, and the spaces that support it are evolving right alongside it.

Join SMPS North Florida for our 2026 Healthcare Program, bringing together healthcare leaders and A/E/C professionals for a conversation about what’s shaping the industry right now and what’s coming next.

We’ll hear directly from healthcare leaders, dig into the challenges and opportunities they’re seeing, and talk about what it all means for the teams planning, designing, and building healthcare environments across our region.

☕ Breakfast
💬 Panel Discussion + Q&A
🤝 Networking with healthcare and A/E/C professionals

📅 Wednesday, October 21 | 8–10 AM
📍 San Jose Country Club

Registration is officially open. Grab your seat and join the conversation!

🔗 Register here: https://tinyurl.com/2zf45k3x

CX is more than delivering great work. It’s understanding what your clients experience at every touchpoint — and using t...
09/03/2026

CX is more than delivering great work. It’s understanding what your clients experience at every touchpoint — and using that insight to build stronger relationships, greater loyalty and long-term growth.

That’s exactly what the CX Experience Workshop is designed to help AEC firms do.

This isn’t a six-hour lecture. It’s an interactive, action-oriented experience where you’ll work through the real challenges of creating a stronger client experience within your firm.

During the workshop, you’ll:

🔹 Assess your firm’s current CX maturity
🔹 Map the client journey and uncover opportunities for improvement
🔹 Explore ways to embed CX into your firm’s culture
🔹 Turn client feedback into actionable strategies for loyalty and growth
🔹 Gain tools to demonstrate the measurable business impact of CX

And the learning doesn’t begin and end with the in-person workshop. Participants also receive a virtual pre-Bootcamp welcome session to prepare and ask questions, plus post-Bootcamp momentum sessions customized around the questions and challenges that come up once you start putting CX into practice.

If your firm is serious about strengthening client relationships and turning exceptional experiences into a competitive advantage, this is a workshop worth making time for.

👉 Register today and bring what you learn back to your firm.
https://smps.org/cx-immersion/

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