Employee Training & Coaching - Paul Boyles LLC

Got to attend a great meeting with the East Tennessee Meeting Professionals group today.

The "networking" format of today's meeting was a great opportunity to connect with old and new friends! Chapter President Elyse Large and the board put together some great table topics for discussion for our time together.

Special thanks to Greg Schmid from Old City Coffee Catering for some unique and incredible coffee offerings. And kudos the team at Knoxville's Home2 Suites by Hilton on N. Peters Rd. for a job well done in serving as our venue this month!

Big thanks go out to Greater Knoxville Hospitality Association - GKHAGreater Knoxville Hospitality Association, JIll Thompson, Jake Himmelspach from Ecolab, and the Hilton Garden Inn - Knoxville for making our "Booked Solid" event possible today.

Their sponsorship and support gave me, Preston Sharpston, SPHR, and Marcedes Long Schindler from the THE HOTEL INSIDER the opportunity to talk about everything from recruitment, interviewing, to marketing for today's hotel guest.

I just wrapped up a six-month leadership cohort, and reading feedback like this truly reminds me why I do what I do.

Leading this cohort was a true privilege.

Over six months, we explored leadership from every angle — strategy, self-awareness, communication, and courage. Watching these leaders grow, challenge themselves, and support each other was both humbling and inspiring.

There’s nothing more rewarding than knowing this work truly makes a difference — not just in organizations, but in the lives and confidence of the leaders themselves.

I am so grateful to have helped with their journey!

Wrapped up our final session - The Power of Positive Leadership as part of my 6-month Leadership Certificate Program today. It was so neat see the team present some lessons from the last 6 months.

And great to share the word about the power of positivity, dealing with energy vampires, the role they play in helping shape their workplace culture, etc.

Interested in bringing this or a customized similar program to your team? Just reach out to me. I would love to chat with you about your needs and explore the options.

Have to give a BIG shoutout to the Sales team at the Pigeon Forge Hilton Garden Inn. They are truly amazing to work with.

Discover Your Working Genius

Every team is filled with incredible potential — but too often, people are working outside their natural genius. That’s where the Working Genius model comes in.

When your team understands each member’s unique gifts, you unlock:
✅ Higher engagement
✅ Better collaboration
✅ Faster results

It’s more than a personality test — it’s a roadmap to greater productivity and joy at work.

🔹 Discover your gifts. Transform your team.
Let’s talk about bringing a Working Genius workshop to your organization — in-person or virtual.

📩 Send me a message or comment “GENIUS” to start the conversation!

𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 𝗙𝗼𝗹𝗸𝘀 - 𝗧𝗵𝗶𝘀 𝗢𝗻𝗲 𝗶𝘀 𝗙𝗼𝗿 𝗬𝗼𝘂!

𝗕𝗢𝗢𝗞𝗘𝗗 𝗦𝗢𝗟𝗜𝗗: 𝗛𝗼𝘄 𝗧𝗼 𝗠𝗮𝗿𝗸𝗲𝘁, 𝗥𝗲𝗰𝗿𝘂𝗶𝘁 & 𝗛𝗶𝗿𝗲 𝗟𝗶𝗸𝗲 𝗮 𝗣𝗿𝗼!
📅 Thursday, February 19 | 8:00 – 11:15 AM
📍 Hilton Garden Inn, Knoxville, TN

If you’re in the hospitality industry, you know that attracting and keeping great talent has never been more critical — or more challenging. This special session brings together three dynamic speakers who will share real-world insights and strategies to help you take your recruiting, hiring, and marketing efforts to the next level.

👤 𝗣𝗮𝘂𝗹 𝗕𝗼𝘆𝗹𝗲𝘀, 𝗦𝗛𝗥𝗠-𝗦𝗖𝗣
𝗧𝗵𝗲 𝗧𝗼𝗽 𝟱 𝗦𝗲𝗰𝗿𝗲𝘁𝘀 𝘁𝗼 𝗕𝗲𝘁𝘁𝗲𝗿 𝗜𝗻𝘁𝗲𝗿𝘃𝗶𝗲𝘄𝗶𝗻𝗴 𝗳𝗼𝗿 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀

👤 𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗦𝗵𝗮𝗿𝗽𝘀𝘁𝗼𝗻, 𝗚𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲 𝗧𝗮𝗹𝗲𝗻𝘁
𝗜𝗻𝘀𝗶𝗱𝗲/𝗢𝘂𝘁𝘀𝗶𝗱𝗲/𝗢𝗻𝗹𝗶𝗻𝗲: 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗶𝗻𝗴 𝗳𝗼𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗿𝘀

👤 𝗠𝗮𝗿𝗰𝗲𝗱𝗲𝘀 𝗦𝗰𝗵𝗶𝗻𝗱𝗹𝗲𝗿, 𝗧𝗵𝗲 𝗛𝗼𝘁𝗲𝗹 𝗜𝗻𝘀𝗶𝗱𝗲𝗿
𝗕𝗲𝗵𝗶𝗻𝗱 𝘁𝗵𝗲 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗧𝗼𝗱𝗮𝘆

Enjoy a morning of networking, learning, and idea-sharing — all while supporting the Greater Knoxville Hospitality Association Education Scholarship Fund.

💵 𝗢𝗻𝗹𝘆 $𝟭𝟬 𝘁𝗼 𝗮𝘁𝘁𝗲𝗻𝗱!
🥐 𝗟𝗶𝗴𝗵𝘁 𝗯𝗿𝗲𝗮𝗸𝗳𝗮𝘀𝘁 𝗮𝗻𝗱 𝗻𝗲𝘁𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝗶𝗻𝗰𝗹𝘂𝗱𝗲𝗱

𝗦𝗽𝗲𝗰𝗶𝗮𝗹 𝘁𝗵𝗮𝗻𝗸𝘀 𝘁𝗼 𝗼𝘂𝗿 𝘀𝗽𝗼𝗻𝘀𝗼𝗿𝘀: 𝗘𝗰𝗼𝗹𝗮𝗯 𝗮𝗻𝗱 𝗛𝗶𝗹𝘁𝗼𝗻 𝗚𝗮𝗿𝗱𝗲𝗻 𝗜𝗻𝗻

👉 Seats are limited — register today and secure your spot!

Don’t miss this chance to connect with other hospitality professionals and leave with practical tools to help you and your business stay Booked Solid!

Do you know your Working Genius?

Do you know your team’s Working Genius?

Every team has incredible potential — but often, we don’t understand why some projects flow effortlessly while others feel like uphill battles. That’s where The 6 Types of Working Genius comes in.

This powerful model helps teams identify the natural talents that drive innovation, collaboration, and ex*****on — Wonder, Invention, Discernment, Galvanizing, Enablement, and Tenacity.

I facilitate Working Genius Workshops that help teams:

✅ Discover each member’s unique “genius”
✅ Understand how to work more effectively together
✅ Improve communication, morale, and results

If you’d like your team to operate in their genius zone and reduce frustration, let’s schedule a Working Genius Team Workshop.

💡 It can be a half-day, full-day, or retreat session — customized for your team’s goals.

Message me today to learn more or book your session!
Activate

Had so much fun with the leadership team from Smoky Mountain Resorts yesterday learning about Conflict Management and Service Recovery. This team came ready to learn and fully engaged!

Of course, we used the LEGO Serious Play methodology to explore how conflict shows up in their daily work and how they respond to it. Got to share the L.E.A.R.N. model and unpacked the Thomas-Kilman model, as we assessed our default conflict resolution styles.

Special thanks to Nick Miller for his trust in me with his team and his hard work to make this all happen.

Want to find out how you can bring this workshop to your team or maybe some other customized training for your group? Just DM me. I would love to chat with you.

Just got to attend a free and great marketing workshop presented by J. Rachel West.

Sponsored by the Tennessee Small Business Development Centers (TSBDC) and the Pigeon Forge Chamber of Commerce. Big thanks to Gregg Bostick, Samantha Fox, CAP , and Brandy Dominguez for their collaboration to make this happen.

Loved Rachel’s solid and simple framework to make me think about how to market my business.

Plus I got to see some familiar faces and meet some new folks too!

🚀 Two Leadership Workshops for the Price of One!

Join me on February 12, 2026, at the Hilton Garden Inn in Pigeon Forge for a dynamic morning of learning, insight, and practical leadership tools you can use immediately.

You’ll experience:
💬 Difficult Conversations Don’t Have to Be Difficult – Master the art of addressing tough issues with confidence and clarity.

🌟 The Power of Positive Leadership – Learn how to inspire, influence, and create a thriving team culture.

🕣 Time: 8:30 a.m. – 11:00 a.m.
📍 Location: Hilton Garden Inn, Teaser Lane, Pigeon Forge
💵 Investment: Only $99 per attendee

This session is perfect for front line supervisors, emerging leaders, supervisors, managers, HR professionals, and team leaders who want to grow their leadership impact and strengthen workplace relationships.

✅ Register today! Spots are limited — secure yours now:
📧 [email protected]

📞 865.333.1821

Let’s make leadership easier, stronger, and more positive — together!

Was absolutely privileged to spend the day with University of Tennessee, Knoxville Division of Access and Engagement team this Thursday as part of their Spring Refresher Retreat.

Had so much fun bringing them The 10 Rules to Fuel Your Life, Work and Team with Positive Energy from Jon Gordon's The Energy Bus. Love to see and hear the insights from a fun and simple "greeting" exercise to determining their Vision, inviting passengers to get on their bus with incredibly fun videos, and talking about "Energy Vampires".

For the afternoon session, we pulled out the bricks and used some LEGO Serious Play methodology to unpack How to Build a Great Team. So neat to see and hear the stories from some individual and team builds. Loved the team builds and shares from the team talking about next level excellence. And of course, the one brick commitment they will take to make it happen.

Special thanks to Lamar Bryant, Ph.D., MBA and Tyvi Small, PhD, MBA for the engagement, but more importantly trusting me with the entire team. Truly grateful to have been part of their day!!!