East of Eden Stables

Venmo - @sonja-eyler

New Student Application - https://forms.gle/Fym4fhnjFjqSfDds8

Cancellation Policy - Effective September 19, 2021
You are joining students of all ages and abilities. We have limited resources (horses, volunteers, and arena space) available and therefore can only schedule a limited number of lesson students. Please be respectful of your scheduled lesson time and arrive on time. We realize life can get busy so please be respectful of our time and message the East of Eden page if you need to cancel your lesson. We plan ahead for your lesson and coordinate horses and volunteers to give you the best ride and support possible. We have a 24-hour cancellation policy. If a student cancels with less than 24-hours notice or inadvertently misses their lesson, you will be charged for that lesson. If cancelled with more than 24-hours notice, student will not be charged for that lesson. Students and families must make a commitment to the rider’s lessons as progress cannot be made with frequent cancellations/no shows. Additionally, we have a long waiting list of students who very much want the timeslot you have. East of Eden has the expectation that students will not cancel more than one time per month. If a student’s cancellations are excessive, the student will lose their time slot and go back on the waiting list or may be dismissed from the program. We can make exceptions if cancellations are planned in advance (i.e. vacations) so we can schedule your time slot with other students. We will be as flexible as possible while trying to run a consistent and sustainable program for our students. Make up lessons are not available at this time. Our schedule is organized very carefully, we do not have the flexibility to change days or times. If you would like to withdraw from our lesson program, please notify the Director Sonja or message the East of Eden page. No Call/No Show -
Students who have two (2) No Call/No Shows to a lesson, will be removed from their time slot and will go back on the waiting list or may dismissed from the lesson program. A missed lesson, without notice, really causes a burden as staff and volunteers prepare for the lesson and wait. You will be charged for a missed lesson that is not cancelled with more than 24-hours notice. Late to Lesson -
If a student arrives fifteen (15) minutes or later past their lesson time they will still be able to ride during your scheduled lesson time but will be charged the full amount.