Advantage Training

New year, refreshed you?

If you're a leader looking to learn about self-leadership skills, we have the webinar for you.

On Wednesday, January 21, we're hosting a live webinar with Venue Solutions Group, in partnership with Stadium Managers Association, focused on self-leadership for sustainable impact.

What you’ll gain:
• Early indicators of leadership fatigue
• Practical resilience tools for demanding environments
• Strategies for leading with clarity under pressure
• Behaviors that strengthen team confidence and readiness

🗓 January 21, 2026
⏰ 12 PM ET | 9 AM PT
👉 Register now: https://us02web.zoom.us/webinar/register/2517660741870/WN_L-S2mceoS7SYRdND8ntyrA

Webinar alert!

We're kicking off 2026 with a webinar focused on YOU!

On January 21, with Venue Solutions Group and Stadium Managers Association, we're hosting a live session with wellness and industry experts to explore how leader well-being directly influences team performance, operational stability, and organizational culture.

Attendees will gain practical insight into:
• Recognizing early signs of leadership fatigue
• Strengthening mental resilience in demanding environments
• Leading with clarity and consistency under pressure
• Modeling behaviors that support strong, prepared teams

We hope to see you there!

🗓 January 21, 2026
⏰ 12 PM ET | 9 AM PT
👉 Register here: https://us02web.zoom.us/webinar/register/2517660741870/WN_L-S2mceoS7SYRdND8ntyrA

Great leadership doesn’t begin with strategy, it begins with the leader.

On January 21, we are hosting a joint webinar with Venue Solutions Group, focused on self-care for leaders and the often-overlooked drivers of healthy, sustainable leadership.

Webinar Topic: How to build well-being into your leadership DNA
📅 Date: January 21, 2026
⏲️ Time: 12 PM ET | 11 AM CT | 10 AM MT | 9 AM PT

👥 Panelists:
Joe Levy, CVE, Senior Venue Operations & Culture Leader
Kim Bedier, CVE, Chief Operations Officer, Advantage Training
Margaux Manley Lima, Ed. D, Principal, EDexcutive Coach
Tina Boonmag, Senior Manager of Experience & Team Development, LA Memorial Coliseum
Russ Simons, Chief Listening Officer, Venue Solutions Group

This candid conversation will explore why “securing your own oxygen mask first” isn’t selfish—it’s a leadership skill. Attendees will gain practical tools to protect mental well-being, strengthen resilience, and elevate team performance in real-world venue and event environments.

If you’re responsible for leading people, shaping culture, or supporting frontline teams, this session is designed for you.

👉 Save the date and register here: https://us02web.zoom.us/webinar/register/2517660741870/WN_L-S2mceoS7SYRdND8ntyrA

We’re proud to partner with International Association of Venue Managers (IAVM) to bring Leading the Crowd to even more venues and teams across the industry.

At Advantage Training, we believe every event professional deserves access to practical, reinforced training that builds confidence, sharpens awareness, and elevates the guest experience. This new member benefit gives IAVM venues a scalable way to strengthen operations — from front-of-house to back-of-house and everywhere in between.

Stronger teams = Better experiences.
We’re excited for the impact this partnership will deliver.

We’re partnering with Advantage Training, creators of the 𝘓𝘦𝘢𝘥𝘪𝘯𝘨 𝘵𝘩𝘦 𝘊𝘳𝘰𝘸𝘥 trained crowd manager program, to bring our members a 𝗻𝗲𝘄 𝗲𝘅𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗯𝗲𝗻𝗲𝗳𝗶𝘁 — access to practical, scalable training solutions that 💪 strengthen event-day readiness and ↗️ elevate the guest experience across all venue types.

𝗜𝗔𝗩𝗠 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 𝗻𝗼𝘄 𝗵𝗮𝘃𝗲 𝗽𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 𝗮𝗰𝗰𝗲𝘀𝘀 𝘁𝗼 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝘁𝗵𝗮𝘁:
👀 Enhances event safety and situational awareness
👯 Strengthens crowd management and guest flow skills
🗣️ Builds communication and teamwork during high-pressure moments
🙂 Reinforces guest experience and service excellence
👍 Supports consistent operational readiness across all departments

This is training that not only prepares teams — 𝙞𝙩 𝙨𝙩𝙞𝙘𝙠𝙨.

➡️ 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗮𝗻𝗻𝗼𝘂𝗻𝗰𝗲𝗺𝗲𝗻𝘁 at https://buff.ly/TiQikCA

Great event experiences start with prepared people.

Leading the Crowd our online and on-demand trained crowd manager program:

✅Increases employee engagement
✅Boosts morale
✅Reinforces fundamentals
✅Improves talent retention
✅Enhances the guest experience

A TalentLMS survey reported over 61% of frontline staff need more training to do their job better. Continuing education is a critical component to your team's success and accelerating your organization's potential.

Want to learn more about Leading the Crowd? Get in touch with one of our team members. https://advantage-training.com/safety-and-experience/leading-the-crowd/

⏰We're just one day away from our live webinar with AI industry expert, Jim Spellos

Join us tomorrow for an exclusive live session where Jim and VSG Chief Listening Officer, Russ Simons will discuss AI tools, tactics, and strategies to transform your venue operations. If you're struggling with

✅Choosing the right AI tools
✅Integrating your AI tools effectively
✅Training your staff on how to use your AI tools
✅Measuring ROI

Then this is a must attend webinar!

Don't wait to reserve your seat - space is limited https://us02web.zoom.us/webinar/register/7717605386087/WN_bleKNO54RpaD2k_qRf74CA

Calling all venue and live event professionals! If you're thinking about using AI in your venue operations, we have the webinar for you.

Join our live session led by industry AI expert, Jim Spellos and moderated by Venue Solutions Group's Chief Listening Officer, Russ Simons to learn about easy to implement AI strategies, tools, and tactics to take your venue operations to the next level.

Key takeaways will include:

➡️How to identify 20+ low-cost AI tools designed for venue management
➡️How to apply expert-level prompting techniques for higher-quality outputs
➡️How to implement at least 3 tools immediately to impact operations and bottom line
➡️How other venues and event spaces are leveraging AI

Use the link to reserve your spot! Spaces are limited. https://us02web.zoom.us/webinar/register/8717598503337/WN_bleKNO54RpaD2k_qRf74CA

📢 Exciting team update from Advantage Training!

Our leadership team is growing with the addition of Jon Giroux as Chief Strategy Officer.

Jon brings not only 15+ years of expertise in helping clients transform their operations, he's passionate about solving complex challenges, improving experiences, and driving real change at organizations (a perfect fit for us!)

At Advantage, it's our mission to help organizations and team unlock their full potential through our learning experiences. Jon's dynamic background and experience driving lasting success makes him a perfect fit to help us expand our impact and strengthen partnerships across the industry.

Welcome to the Advantage Family Jon!

We have some exciting training news to share!

We've brought our award winning crowd manager and safety training program, Leading the Crowd (LTC) online and on-demand.

Thoughtfully curated, expert-led, and trusted, LTC is the training solution your organization has been waiting for...

🔥 Flexibility to train staff anytime, anywhere
🔥 Confidence that teams are getting effectively trained
🔥 Tools to eliminate the lost knowledge gap with turnover
🔥 Resources to create an ecosystem of change
🔥 Ongoing support and education

Early adopters are calling Leading the Crowd "the best training program I've seen in 30 years."

Want to learn more or chat with our Illuminations Officer about how LTC can ignite lasting change with your team? Get in touch with us https://vsgadvantagetraining.com/leading-the-crowd-on-demand/

We're still feeling motivated from another exceptional Stadium Managers Association(SMA) forum! Hats off to the entire Arizona Diamondbacks (Chase Field) team for hosting a great event.🔥

Thank you, SMA for including us in the program - we enjoyed joining other industry leaders, trading ideas, sharing resources, and connecting with peers. We're committed to doing our part to improve venue and stadium operations, and igniting lasting change together.

Want to learn more about how we're helping organizations build confident, effectively trained teams?

Check out Leading the Crowd, our crowd manager and safety training program - now offered online and on-demand. Designed to inspire, educate, and empower change. https://vsgadvantagetraining.com/safety-and-experience/leading-the-crowd/