Work space

Being a Call Centre Customer Service Representative, you’ll handle inbound contacts every day, you need to be versatile, engaged, and efficient to support our customers. You’ll help our customers with a variety of challenges like updating their policy, taking payments, or offering support if they’re struggling to do it themselves online.
We have a supportive development programme with a clear structure for growth within your role.

We are looking for self-motivated individuals that take pride in what they do, uphold our values, and focus on outcomes
Someone comfortable with change, able to adapt quickly and show resilience
Colleagues with a positive, empathetic, and patient approach
Clear communicators who can build rapport and bring their personality to work
Someone who’s accountable, thorough, and pays attention to detail

No experience required
TO APPLY:
Email:[email protected]
Call/Whatsapp 060 492 3431

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer complaints and inquiries;

Responsibilities
Answer courteously inbound calls.
Respond to customer inquiries.
Generate customer interest in the services or products offered by the company.
Provide personalized customer service by responding to the needs of the customers.
Ensure feedback from the customer to further improve the customer services.

Requirements
Grade 10,11 or 12
Good communication skills
Training will be provided
FOR MORE INFORMATION WHATSAPP US ON 060 492 3431

ABOUT the role: Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of the contact centre’s large team and the front line for our customers, Making it essential you have a positive and friendly approach
RESPONSIBILITIES
Attending to Clients Queries
Making And Answering Calls from prospective Customers
Take ownership of all communications and keep Customers up-to-date with progress through the process.
Ensuring that basic customer service is Ensured
SKILLS/ Attributes
Excellent verbal communication skills
Strong Interaction skills
Positive Attitude
QUALIFICATION: Grade 10, 11 & 12.
NB. NO EXPERIENCE NEEDED. TRAINING WILL BE AVAILABLE TO ALL CANDIDATES.
FOR MORE INFORMATION WHATSAPP US ON 063 977 8909

People needed for call centre

Work space Send a message to learn more