Splendid Trainers Zambia

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Splendid Trainers Zambia SPLENDID TRAINERS ZAMBIA Are the leading Corporate Training Consultants in Zambia.

SALES & RELATIONSHIP MANAGEMENT TRAINING – BUILD STRONGER SALES TEAMS, WIN MORE CUSTOMERS & GROW YOUR BUSINESS.Your orga...
22/10/2026

SALES & RELATIONSHIP MANAGEMENT TRAINING – BUILD STRONGER SALES TEAMS, WIN MORE CUSTOMERS & GROW YOUR BUSINESS.

Your organisation can have excellent products, competitive prices and a strong brand, but if your sales team cannot sell effectively, build relationships and retain customers, your business will struggle to grow!

At Splendid Trainers Zambia 🇿🇲, we equip sales professionals with practical skills to win customers, increase revenue, strengthen client relationships and drive business growth.

OUR KEY TRAINING AREAS:

✅ Professional Selling Skills & Sales Techniques
✅ Prospecting, Lead Generation & Customer Acquisition
✅ Customer Relationship Management (CRM)
✅ Effective Communication & Persuasion Skills
✅ Negotiation, Objection Handling & Closing Sales
✅ Key Account Management & Customer Retention
✅ Upselling, Cross-Selling & Revenue Growth
✅ Customer Experience & Service Excellence
✅ Sales Target Management & Accountability
✅ Building Customer Loyalty & Long-Term Relationships

STOP EXPECTING YOUR SALES TEAM TO DELIVER RESULTS WITHOUT EQUIPPING THEM WITH THE RIGHT SKILLS!

Poor selling skills cost organisations customers, revenue and business opportunities. Invest in your sales team before your competitors take your customers!

LET US TRAIN YOUR SALES TEAMS, RELATIONSHIP MANAGERS, ACCOUNT MANAGERS & CUSTOMER-FACING EMPLOYEES.

📞 +260 772 333 999
📧 [email protected]

Splendid Trainers Zambia 🇿🇲
EMPOWERING INDIVIDUALS, TRANSFORMING ORGANISATIONS.

LEADERSHIP & MANAGEMENT TRAINING - DEVELOP BETTER LEADERS, BUILD STRONGER ORGANISATIONS!Your organisation can have highl...
22/10/2026

LEADERSHIP & MANAGEMENT TRAINING - DEVELOP BETTER LEADERS, BUILD STRONGER ORGANISATIONS!

Your organisation can have highly qualified employees, excellent systems and a brilliant strategic plan, but poor leadership can destroy everything!

At SPLENDID TRAINERS ZAMBIA 🇿🇲, we develop managers who inspire people, drive performance and build winning workplace cultures.

OUR KEY TRAINING AREAS:

✅ Leadership & Emotional Intelligence
✅ Effective Communication & Conflict Management
✅ Ownership, Accountability & Workplace Discipline
✅ Performance Management & Results Delivery
✅ Delegation, Coaching & Employee Development
✅ Strategic Thinking & Decision-Making
✅ Team Motivation & Employee Engagement
✅ Organisational Culture & Workplace Excellence

STOP PROMOTING PEOPLE INTO MANAGEMENT WITHOUT EQUIPPING THEM TO LEAD. Poor leadership is expensive. Invest in your managers before it costs you your best employees, customers and productivity.

PHOTO TAKEN DURING A LEADERSHIP AND MANAGEMENT TRAINING SESSION FOR BAYPORT SENIOR MANAGEMENT TEAM.

LET US TRAIN YOUR MANAGERS / SUPERVISORS.
📞 +260 772 333 999
📧 [email protected]

Splendid Trainers Zambia 🇿🇲
EMPOWERING INDIVIDUALS, TRANSFORMING ORGANISATIONS.

DON'T END THE YEAR WITH THE SAME WORKPLACE PROBLEMS YOU HAVE BEEN COMPLAINING ABOUT ALL YEAR.Your employees have spent t...
22/10/2026

DON'T END THE YEAR WITH THE SAME WORKPLACE PROBLEMS YOU HAVE BEEN COMPLAINING ABOUT ALL YEAR.

Your employees have spent the year dealing with workplace conflicts, poor communication, departmental divisions, low morale and accountability challenges. And you think a Christmas party with food and drinks will fix everything?

At SPLENDID TRAINERS ZAMBIA, we believe END-OF-YEAR TEAM BUILDING must go beyond entertainment.

HERE IS HOW WE WOULD WORK WITH YOUR ORGANISATION.

🔴 STEP 1: ASSESS YOUR TEAM'S CHALLENGES - We engage management to understand the workplace issues that have affected teamwork and performance throughout the year.

🔵 STEP 2: DESIGN A CUSTOMISED TEAM-BUILDING PROGRAMME - We develop engaging activities that address your organisation's specific challenges.

🔴 STEP 3: REBUILD RELATIONSHIPS AND TEAM SPIRIT - We help employees break departmental barriers, strengthen trust, improve communication and reconnect as one team.

🔵 STEP 4: STRENGTHEN OWNERSHIP AND ACCOUNTABILITY - We challenge poor attitudes, blame-shifting, entitlement and behaviours that undermine workplace excellence.

🔴 STEP 5: ALIGN YOUR TEAM FOR THE NEW YEAR - We facilitate reflection, identify lessons learnt and help employees commit to better teamwork and performance.

🔵 STEP 6: DEVELOP PRACTICAL ACTION POINTS - We help your team agree on workplace commitments that management can reinforce and monitor.

OUR GOAL IS SIMPLE - To help your organisation END THE YEAR STRONG and START THE NEW YEAR WITH A MORE UNITED, MOTIVATED AND ACCOUNTABLE TEAM!

DON'T JUST ORGANISE AN END-OF-YEAR PARTY. ORGANISE A TEAM-BUILDING EXPERIENCE THAT MAKES A DIFFERENCE!

BOOK SPLENDID TRAINERS ZAMBIA TODAY.
📞 +260 772 333 999
📧 [email protected]

Splendid Trainers Zambia 🇿🇲
EMPOWERING INDIVIDUALS, TRANSFORMING ORGANISATIONS.

YOUR ORGANISATION DOES NOT HAVE A CULTURE PROBLEM BY ACCIDENT. SOMEONE IS ALLOWING IT TO HAPPEN.You cannot build a high-...
22/10/2026

YOUR ORGANISATION DOES NOT HAVE A CULTURE PROBLEM BY ACCIDENT. SOMEONE IS ALLOWING IT TO HAPPEN.

You cannot build a high-performing organisation when employees are working in silos, managers are tolerating poor performance, departments are fighting each other, and accountability is almost nonexistent.

You cannot put your organisational values on the wall while your employees practise the opposite every day!

At SPLENDID TRAINERS ZAMBIA, we don't just talk about organisational culture. WE HELP YOU TRANSFORM IT!

HERE IS HOW WE WOULD WORK WITH YOUR ORGANISATION, STEP BY STEP.

🔴 STEP 1: ASSESS YOUR CURRENT CULTURE - We engage management and employees through assessments, interviews and discussions to understand the behaviours, attitudes, leadership practices and workplace challenges affecting performance.

🔵 STEP 2: IDENTIFY THE CULTURE GAPS - We establish what is preventing your organisation from performing at its best. Is it poor leadership, weak accountability, departmental conflicts, resistance to change, poor communication or lack of ownership?

🔴 STEP 3: DEFINE THE CULTURE YOU WANT - We work with your leadership team to establish the workplace values, behaviours, standards and expectations that support your organisational strategy.

🔵 STEP 4: TRAIN YOUR LEADERS AND EMPLOYEES - We deliver practical, customised training focusing on leadership accountability, employee ownership, teamwork, emotional intelligence, change management, workplace excellence and performance standards.

🔴 STEP 5: TURN TRAINING INTO DAILY WORKPLACE BEHAVIOUR - We help your teams translate what they have learnt into practical workplace commitments, leadership routines, behavioural standards and measurable action plans.

🔵 STEP 6: MONITOR PROGRESS AND REINFORCE CHANGE -We support management through follow-up assessments, accountability reviews and progress monitoring to help ensure that the desired culture becomes part of everyday operations.

OUR GOAL IS SIMPLE: To help you build an organisation where employees take ownership, managers lead by example, departments collaborate, accountability becomes normal and everyone understands their contribution to organisational success.

Remember, ORGANISATIONAL CULTURE IS NOT WHAT YOU WRITE IN YOUR STRATEGIC PLAN. IT IS WHAT YOUR PEOPLE DO EVERY DAY, EVEN WHEN NOBODY IS WATCHING!

Don't wait until poor workplace culture starts costing you your best employees, customers and business opportunities.

LET US HELP YOU TRANSFORM YOUR ORGANISATIONAL CULTURE!
📞 +260 772 333 999
📧 [email protected]

Splendid Trainers Zambia 🇿🇲
EMPOWERING INDIVIDUALS, TRANSFORMING ORGANISATIONS.

YOUR ORGANISATION IS ONLY AS STRONG AS THE PEOPLE YOU DEVELOP!At Splendid Trainers Zambia 🇿🇲, we help organisations buil...
20/10/2026

YOUR ORGANISATION IS ONLY AS STRONG AS THE PEOPLE YOU DEVELOP!

At Splendid Trainers Zambia 🇿🇲, we help organisations build stronger leaders, develop high-performing teams, improve customer experience and strengthen workplace performance through practical, results-driven training.

OUR CORPORATE TRAINING SERVICES INCLUDE:

✅ Leadership & Management Training
✅ Team-Building Facilitation
✅ Sales & Customer Care Training
✅ Change Management Training
✅ Strategic Planning & Review Facilitation
✅ Strategic Human Resource Management Training
✅ Training of Trainers
✅ Organisational Culture Transformation
✅ Retirement Preparation Training
✅ Financial Literacy Training

Whether you want to strengthen leadership, improve teamwork, transform workplace culture or equip your employees with practical skills, WE ARE YOUR TRAINING PARTNER.

HR MANAGERS, BUSINESS OWNERS AND ORGANISATIONAL LEADERS: Don't wait for poor performance to become a crisis before investing in your people.

LET'S TRAIN YOUR PEOPLE TO DELIVER BETTER RESULTS.
📞 Call/WhatsApp: +260 772 333 999
📧 [email protected]

Splendid Trainers Zambia 🇿🇲
EMPOWERING INDIVIDUALS, TRANSFORMING ORGANIZATIONS

YOUR TEAM HAS WORKED TOGETHER ALL YEAR. BUT HAVE THEY REALLY GROWN TOGETHER?Before you close the year with another party...
19/10/2026

YOUR TEAM HAS WORKED TOGETHER ALL YEAR. BUT HAVE THEY REALLY GROWN TOGETHER?

Before you close the year with another party, lunch or celebration, ask yourself: Has communication improved? Are employees working together better? Have workplace conflicts been resolved? Is everyone taking ownership and accountability?

At SPLENDID TRAINERS ZAMBIA, we believe end-of-year Team-Building should be more than eating, drinking and having fun.

We create exciting, practical and thought-provoking experiences that help teams reflect on their performance, confront uncomfortable workplace realities, strengthen relationships and prepare for a more productive year ahead.

DON'T JUST END THE YEAR TOGETHER. PREPARE YOUR TEAM TO PERFORM BETTER TOGETHER!

HR PROFESSIONALS, MANAGERS AND BUSINESS OWNERS, let us facilitate your end-of-year Team-Building programme.

📞 Call/WhatsApp: +260 772 333 999
📧 [email protected]

Splendid Trainers Zambia 🇿🇲
EMPOWERING INDIVIDUALS, TRANSFORMING ORGANISATIONS.

GREAT LEADERSHIP DESERVES GREAT RECOGNITION.At Splendid Trainers Zambia, we are delighted to congratulate Chipokota Mwan...
17/10/2026

GREAT LEADERSHIP DESERVES GREAT RECOGNITION.

At Splendid Trainers Zambia, we are delighted to congratulate Chipokota Mwanawasa on her well-deserved appointment as Executive Director, Zambia at Trafigura.

This appointment is a testament to the value of leadership, competence, experience and professional excellence.

We celebrate this important career milestone and wish her tremendous success as she takes on this significant responsibility.

Congratulations, Chipokota! May your leadership inspire many more professionals, especially women aspiring to senior leadership positions.

Splendid Trainers Zambia 🇿🇲
EMPOWERING INDIVIDUALS, TRANSFORMING ORGANIZATIONS.

WHAT AN AMAZING CUSTOMER CARE TRAINING EXPERIENCE!We had an incredible time facilitating Customer Care Training for Nati...
16/10/2026

WHAT AN AMAZING CUSTOMER CARE TRAINING EXPERIENCE!

We had an incredible time facilitating Customer Care Training for National Milling Corporation Limited!

The energy, participation, laughter and meaningful conversations made this session truly memorable.

We challenged the team to understand that every customer interaction is an opportunity to build trust, strengthen relationships and grow the business.

Great customer service is not just about selling products. It is about making every customer feel valued, respected and appreciated.

A big thank you to National Milling Corporation Limited for trusting us with your team!

SPLENDID TRAINERS ZAMBIA 🇿🇲

Empowering Individuals, Transforming Organisations.

TEAM BUILDING IN LIVINGSTONE WITH ON CALL AFRICA. Today, we are at the beautiful David Livingstone Safari Lodge & Spa in...
16/10/2026

TEAM BUILDING IN LIVINGSTONE WITH ON CALL AFRICA.

Today, we are at the beautiful David Livingstone Safari Lodge & Spa in Livingstone, facilitating a Team Building session for the On Call Africa team.

The session is currently underway, and it is already a great day of interaction, laughter, learning and healthy competition. For us, Team Building is always about creating a good balance between having fun and creating meaningful learning that people can take back into the workplace.

Thank you, On Call Africa, for trusting Splendid Trainers Zambia with your team. We are looking forward to a great day together here in Livingstone.

Splendid Trainers Zambia 🇿🇲
EMPOWERING INDIVIDUALS
TRANSFORMING ORGANISATIONS

YOUR ORGANISATION MAY HAVE THE BEST TECHNICAL EXPERTS, BUT CAN THEY EFFECTIVELY TRAIN OTHERS?Imagine having employees wi...
15/10/2026

YOUR ORGANISATION MAY HAVE THE BEST TECHNICAL EXPERTS, BUT CAN THEY EFFECTIVELY TRAIN OTHERS?

Imagine having employees with 15 or 20 years of experience, excellent technical knowledge and outstanding performance, but the moment you ask them to facilitate a training session, they struggle to explain concepts, engage participants or confidently address an audience.

BEING GOOD AT YOUR JOB DOES NOT AUTOMATICALLY MAKE YOU A GOOD TRAINER!

At SPLENDID TRAINERS ZAMBIA, our practical TRAIN-THE-TRAINER PROGRAMME equips your internal trainers, supervisors, managers and subject matter experts with the confidence and skills to plan, facilitate and deliver training that produces results.

Why keep spending money on external trainers for skills your own employees could effectively transfer to others?

HR MANAGERS AND LEARNING & DEVELOPMENT PROFESSIONALS, INVEST IN DEVELOPING YOUR INTERNAL TRAINING CAPACITY!

Let us help you turn your experienced employees into confident, engaging and impactful trainers.

GET IN TOUCH WITH US AND BOOK YOUR PROGRAM.
Contact us on +260 772 333 999
Email [email protected]

Splendid Trainers Zambia 🇿🇲
EMPOWERING INDIVIDUALS, TRANSFORMING ORGANISATIONS.

Address

400/401a Makeni Bonaventure
Lusaka

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

0978980332

Website

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