09/10/2026
๐ณ๐๐๐
๐๐๐๐๐๐ ๐บ๐๐๐๐๐๐๐๐ โ ๐ฑ๐๐๐๐๐ ๐จ๐๐
๐๐๐๐
๐๐๐: Tell us how you got started in aquatics.
๐๐๐๐ช๐ฎ๐ข: I started in aquatics in 2011 at Disneyโs Waterparks, working on the front line as a lifeguard before gradually moving into training and supervisory roles. Those early years taught me accountability, safety, leadership, training, and how to make quick, effective decisions under pressure. As I grew in the industry, I became more involved in coordinating events, managing schedules and budgets, and leading larger projects, which naturally led me toward project management. In 2019, I made the difficult decision to step away from aquatics to pursue project management in the trade show industry. During that time, I strengthened my skills in planning, client communication, process improvement, and delivering results on strict timelines.
In 2021, I returned to aquatics with Jeff Ellis Management as a Training Specialist, where my passion and strengths aligned best. Coming back with a project management mindset allowed me to approach aquatic operations more strategically; improving systems, better supporting staff and clients, and driving long-term program success while staying connected to the mission of Zero Drownings. Ultimately, Iโm in this role because Iโm passionate about aquatic safety through high quality training and ensuring staff are not just certified but truly prepared to protect lives and support one another.
๐๐๐: What is one of your favorite accomplishments?
๐๐๐๐ช๐ฎ๐ข: One of my most meaningful accomplishments was mentoring a staff member through two separate emergencies in the same week. During the first incident, she struggled with confidence and ex*****on and afterward came to me feeling shaken and unsure of herself. I could see how deeply the experience affected her. Over the next few days, we worked closely together. I broke down each skill, explained the โwhyโ behind every step, and gave her tips on how to stay grounded and calm in high pressure moments. When she faced another emergency later that week, the transformation was incredible. She responded with confidence, took control of the situation, executed the skills effectively, and guided her team with clarity and purpose. That moment reinforced why leadership and training matter so much. It wasnโt just about saving a life, but also about helping someone believe in themselves when it mattered most. Watching her grow in confidence and eventually build a full-time career in the aquatic industry was an honor to witness.
๐๐๐: If there is one thing you can advise to those who want to work a role like yours, what would you suggest?
๐๐๐๐ช๐ฎ๐ข: Start by mastering the basics and fundamentals. Be the lifeguard others trust. Strong skills, calm and decisive action, and consistent [...]
Read the rest on our blog! https://www.ellislifeguard.com/leadership-spotlight-jacqui-andrews/