CWU Newcastle

28/09/2026

22/09/2026

DM26 questions? Martin Walsh and Tony Bouch will be live at 5pm tomorrow (Wednesday 23nd September) to answer them. Drop your questions below 👇️

18/09/2026

ℹ️ An Important Message to Royal Mail CWU Members

The decision to change the Universal Service Obligation (USO) was imposed by Ofcom in July 2026. Royal Mail made it clear that, without a negotiated deployment agreement, it would introduce USO changes through executive action based on its Optimised Delivery Model.

The CWU secured significant changes to that proposal through the introduction of Delivery Model 26 (DM26), delivering important safeguards and benefits for members within the agreement.

More than 700 Delivery Units have now deployed DM26. Next week, we will publish detailed data showing:

• Which units have had additional delivery walks introduced.
• Which Delivery Units are improving quality of service.
• Which units are on track to achieve bonus payments through budget and quality performance.
• The number of part-time employees who have secured full-time uplifts.

We will also identify those units where DM26 is not delivering the expected outcomes and, working with local representatives, explain the actions being taken to address and resolve those issues.

At every level, the CWU is committed to the successful implementation of DM26 in every unit to ensure that our members are supported through this unprecedented change. This may require additional hours and investment in some units where necessary to ensure workloads are cleared and service quality targets are met.

📧 Change is never easy, but we want to hear directly from you.

If DM26 is not working in your unit, please email [email protected] or [email protected] with details of the issues you are experiencing. We will ensure your unit is reviewed and work with local representatives and management to agree a plan to resolve any problems.

The CWU is committed to making DM26 work in every unit. If there are issues where you work, let your union know. Together, we will identify the problems, challenge poor implementation, and secure the improvements our members deserve.

17/09/2026

21/07/2026

Andy Burnham’s chance to rebuild Britain needs the courage to confront the landlords, bosses and water companies who profit from national decline — and embolden workers to defend his platform.

Our General Secretary Dave Ward in Tribune Magazine.

21/07/2026

11/07/2026

🚩 The branch Marched behind the fabulous Jane Loftus banner at the Durham Miners Gala!

11/07/2026

30/05/2026

🚩 Great turnout from the branch reps and members at today’s Durham Pride March 🌈 👏

29/05/2026

Ballot Result - RMG/CWU Dispute Resolution Processes