BTS is a global professional services firm headquartered in Stockholm, Sweden, with over 1,200 professionals in 36 offices located on six continents.
For more than 30 years, BTS has helped the world’s leading companies turn strategy into results. BTS is a global professional services firm headquartered in Stockholm, Sweden, with over 1,000 professionals in 34 offices located on six continents. We focus on the people side of strategy, working with leaders at all levels to help them make better decisions, convert those decisions to actions and de
23/06/2026
Why do some AI efforts create momentum while others struggle to scale?
Drawing on BTS's own AI journey across 24 countries, CEO Jessica Skon explores the leadership shifts, operating model changes, and experimentation mindset required to turn AI potential into business value.
The concept of "AI diamonds" alone makes this worth the read: https://bit.ly/4xJR6e7
22/06/2026
In healthcare, frontline leaders don't just manage teams. They shape patient outcomes.
Learn how Wellstar Health System used BTS's scaled coaching solutions, to bring personalized, coaching to their frontline leader populations.
The result: stronger retention, higher engagement, and a leadership culture built to sustain the demands of modern healthcare.
Read the full story at https://bit.ly/43cLZFj
BTS Client Stories | Driving engagement and retention with scaled coaching Discover how Wellstar Health System scaled leadership coaching to boost engagement, retention, and measurable business impact with Sounding Board, BTS’ scaled coaching solution.
15/06/2026
The capabilities that drive success in a functional role aren't always the same ones needed to lead across the enterprise.
Learn how a leading global life sciences company partnered with BTS to help medical affairs leaders broaden their perspective, strengthen cross-functional leadership, and prepare for greater organizational impact.
And the proof? 200 additional leaders enrolled in the program as a result of its success.
See how it came together: https://bit.ly/4fVGEts
12/06/2026
As organizations grow, the demand for leaders in critical roles often outpaces the pipeline of people ready to step into them.
Learn how a global fintech invested in leadership development to strengthen succession readiness, accelerate leadership capability, and prepare future leaders for what's next.
Read the full story here: https://bit.ly/4uP9Ney
10/06/2026
Most AI pilots don’t stall on technology. They stall on people.
Three moves we see leaders miss, pulled straight from our Applied AI work:
1. Treat AI like a new hire, not a new tool. Give it context, direction, and feedback.
2. Lead the change out loud. Adoption follows the leaders who go first.
3. Plan for the hard moments before they arrive, not after.
This is the work behind our standing as a Select Services Partner in the Claude Partner Network.
21/05/2026
Most organizations are expanding coaching - whilst navigating these trade-offs:
Scale vs depth.
Tech vs human impact.
Activity vs real outcomes.
Join senior leaders for a candid discussion on what it actually takes to design coaching that delivers: https://bit.ly/3RymFa4
As part of our 40 for 40 series, Todd Ehrlich, Global Partner and EVP at BTS, reflects on a defining moment in his 30-year career, bringing leaders across a retailer and CPG companies into the same room to make decisions together.
What he learned from both a colleague and the clients in the room was simple, but lasting: when you create space for leaders to see each other’s constraints, priorities, and trade-offs, the conversation changes.
That’s the difference between advising and truly partnering.
16/04/2026
77% of B2B buyers say their last purchase was "very complex or difficult." So, when deals stall, even with strong interest, it’s often less about your pitch, and more about how well you’re helping customers navigate their own buying environment.
The shift? From selling to customers → to helping them navigate their own purchasing complexities.
At BTS, we call this Activator Selling.
Eduardo Umanzor breaks down what that looks like in practice, and why it’s essential for modern sales teams.
Full article here: https://bit.ly/3PQISQ1