BTS

"Move the needle." "Circle back." "Create synergies."

BTS's Elie Ruderman explores why leaders reach for jargon, and what gets lost in the translation.

Read the full piece: https://bit.ly/4w7PHNh

We looked at two years of coaching conversations to answer one question: what's changing for leaders right now?

The answer surprised us. Our new whitepaper, "The leadership shift," breaks down what we found, and what it means for anyone investing in leadership development this year.

Read it here: https://bts.com/whitepapers/the-leadership-shift

Most AI adoption data is focused on what technology organizations are investing in.

We wanted to know what adoption actually feels like for the people doing the work.

BTS surveyed nearly 400 professionals across industries and role levels this spring. Here’s what we learned:

- Only 7% of organizations describe themselves as fully AI-native
- Nearly 1 in 3 respondents say they use unapproved AI tools at least sometimes
- Leaders encourage AI experimentation more than they model it

Read the full BTS 2026 AI pulse survey: https://bit.ly/4fB2bah

Technically, they're all clothes.

But together? Not exactly the picture of efficiency.

Organizations can make the same mistake with AI.

Adding AI to yesterday's workflows isn't transformation.

What if we stopped layering... and started redesigning?

Why do some AI efforts create momentum while others struggle to scale?

Drawing on BTS's own AI journey across 24 countries, CEO Jessica Skon explores the leadership shifts, operating model changes, and experimentation mindset required to turn AI potential into business value.

The concept of "AI diamonds" alone makes this worth the read: https://bit.ly/4xJR6e7

In healthcare, frontline leaders don't just manage teams. They shape patient outcomes.

Learn how Wellstar Health System used BTS's scaled coaching solutions, to bring personalized, coaching to their frontline leader populations.

The result: stronger retention, higher engagement, and a leadership culture built to sustain the demands of modern healthcare.

Read the full story at https://bit.ly/43cLZFj

BTS Client Stories | Driving engagement and retention with scaled coaching Discover how Wellstar Health System scaled leadership coaching to boost engagement, retention, and measurable business impact with Sounding Board, BTS’ scaled coaching solution.

The capabilities that drive success in a functional role aren't always the same ones needed to lead across the enterprise.

Learn how a leading global life sciences company partnered with BTS to help medical affairs leaders broaden their perspective, strengthen cross-functional leadership, and prepare for greater organizational impact.

And the proof? 200 additional leaders enrolled in the program as a result of its success.

See how it came together: https://bit.ly/4fVGEts

As organizations grow, the demand for leaders in critical roles often outpaces the pipeline of people ready to step into them.

Learn how a global fintech invested in leadership development to strengthen succession readiness, accelerate leadership capability, and prepare future leaders for what's next.

Read the full story here: https://bit.ly/4uP9Ney

Most AI pilots don’t stall on technology. They stall on people.

Three moves we see leaders miss, pulled straight from our Applied AI work:
1. Treat AI like a new hire, not a new tool. Give it context, direction, and feedback.
2. Lead the change out loud. Adoption follows the leaders who go first.
3. Plan for the hard moments before they arrive, not after.

This is the work behind our standing as a Select Services Partner in the Claude Partner Network.