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New Chapter Coaching

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New Chapter Coaching

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This is the official page for New Chapter Coaching. We appreciate you and your support! Stay tuned… Carolyn Sullivan is New Chapter Coaching's President & CEO.

New Chapter Coaching is a professional development company specializing in helping nonprofit organizations and their leaders change lives and transform communities. At New Chapter Coaching, we help nonprofits and their leaders achieve their best results because we believe our communities thrive when our nonprofits thrive. Our consulting specialties include strategic planning, team building, and executive transition management.

10/28/2026

It's Hump Day! Happy Wednesday, friends! 🐫

We've been doing a little rearranging around the office this week, and Carolyn's standing desk is really being put to use! It's good to get up and get the blood flowing sometimes.

(Of course, Cookie is providing excellent moral support by napping on the floor!)

What's the ideal office setup: a standing desk, a comfy chair, or maybe a couch instead? Let us know in the comments!

10/28/2026

Does employee engagement really matter?

Honestly? The short answer is a huge yes! 🙌

We all know that keeping a team engaged boosts well-being, but it goes so much deeper than that. A strong engagement culture actually slashes turnover, drives up productivity, boosts your bottom line, and elevates the quality of your everyday work.

The tricky part for a lot of nonprofits is figuring out how to measure and improve it when everyone is already stretched thin. That is why at New Chapter Coaching, we lean on Gallup’s Q12 Employee Engagement Survey—a globally trusted tool backed by 30 years of data—to help organizations clear away the guesswork.

We break it down into three simple, supportive phases:

𝗣𝗵𝗮𝘀𝗲 𝟭: 𝗦𝘂𝗿𝘃𝗲𝘆 + 𝗙𝗼𝗰𝘂𝘀 𝗚𝗿𝗼𝘂𝗽𝘀 – We check in to see where your team is currently sitting.

𝗣𝗵𝗮𝘀𝗲 𝟮: 𝗜𝗺𝗽𝗮𝗰𝘁 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝗥𝗲𝘁𝗿𝗲𝗮𝘁 – A dedicated, full-day strategy session to build a custom game plan together.

𝗣𝗵𝗮𝘀𝗲 𝟯: 𝗢𝗻𝗴𝗼𝗶𝗻𝗴 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 – We stick by your side with quarterly check-ins and coaching to keep momentum strong.

From clear data to a hands-on roadmap, we are here to help you build a thriving, high-performing team without the burnout.

Curious about what this could look like for your nonprofit? Shoot us a message!

10/27/2026

Balancing daily operations with long-term strategy can be a major hurdle for nonprofit leaders. When you are deeply passionate about the community you serve, urgent daily demands can easily push long-term planning to the back burner.

To bridge that gap, it helps to establish a clear hierarchy among terms that are often used interchangeably:

𝗠𝗶𝘀𝘀𝗶𝗼𝗻: The why—your organization's core purpose and daily work.
𝗩𝗶𝘀𝗶𝗼𝗻: The future—the ultimate impact you hope to see.
𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: The how—the high-level roadmap connecting your mission to your vision.
𝗚𝗼𝗮𝗹𝘀: The milestones—specific, measurable targets along the way.
𝗧𝗮𝗰𝘁𝗶𝗰𝘀: The actions—the daily tasks and projects your team executes.

When these five pieces align, daily operations stop competing with long-term growth and start fueling it!

Want help aligning your team's daily mission with a sustainable long-term strategy? Contact us today to learn more!

10/26/2026

Everyone in the nonprofit sector understands the power of volunteering, but what about volunteering as a family?

According to Points of Light, studies show that helping others reduces stress and boosts well-being for all ages! Volunteering with your family is more than quality time and helping others; it also improves your family's mental and emotional health.

Points of Light offers six additional benefits of volunteering as a family:

1. Family volunteering promotes shared values.
2. Family volunteering creates a foundation for a lifetime of volunteering and commitment to social change.
3. Family volunteering helps you spend quality time together while having fun.
4. Family volunteering helps children develop empathy.
5. Family volunteering encourages lifelong learning.
6. Family volunteering helps everyone hone important skills.

Did you know there's actually a whole day dedicated to family volunteering?

Founded in 1990 by Points of Light, every Saturday before Thanksgiving, families all across the nation celebrate Family Volunteer Day by getting out into their communities and getting involved.

Are you making plans for this upcoming Family Volunteer Day?

10/23/2026

Just a cute reminder to be kind to yourself this season! You are working hard and deserve all the good things coming your way!

What are you doing to take care of yourself this weekend?

10/22/2026

Let's talk about imposter syndrome.

Imposter syndrome is defined as a psychological pattern in which a person doubts their skills, talents, or accomplishments and fears being exposed as a fraud.

Up to 82% of people experience feelings of the imposter phenomenon, and leaders in the nonprofit sector are anything but immune to these feelings, either.

Although it is completely normal to feel this way, imposter syndrome can interfere with an individual's mental health and overall functioning.

Here are seven strategies from the American Psychology Association to help you overcome imposter syndrome and start seeing your true capabilities and potential:

1. 𝗟𝗲𝗮𝗿𝗻 𝘁𝗵𝗲 𝗳𝗮𝗰𝘁𝘀. It's important to address the cognitive distortions contributing to your feelings.
2. 𝗦𝗵𝗮𝗿𝗲 𝘆𝗼𝘂𝗿 𝗳𝗲𝗲𝗹𝗶𝗻𝗴𝘀. Communicating what you're experiencing with others can not only reduce loneliness, but also enable others to support you.
3. 𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝘀𝘂𝗰𝗰𝗲𝘀𝘀. Don't just brush off your accomplishments; celebrate them often!
4. 𝗟𝗲𝘁 𝗴𝗼 𝗼𝗳 𝗽𝗲𝗿𝗳𝗲𝗰𝘁𝗶𝗼𝗻𝗶𝘀𝗺. No one is perfect, no matter how it seems from the outside. Give yourself grace and remember that when mistakes are made.
5. 𝗖𝘂𝗹𝘁𝗶𝘃𝗮𝘁𝗲 𝘀𝗲𝗹𝗳-𝗰𝗼𝗺𝗽𝗮𝘀𝘀𝗶𝗼𝗻. Begin by recognizing your feelings as they come and learn to let go of the thoughts keeping you from finding success.
6. 𝗦𝗵𝗮𝗿𝗲 𝘆𝗼𝘂𝗿 𝗳𝗮𝗶𝗹𝘂𝗿𝗲𝘀. This can be scary at first, but sharing your failures with others can help paint a more realistic portrait of what other people are struggling with too. (news flash: they've probably made the same mistakes as you. No one is perfect, remember?)
7. 𝗔𝗰𝗰𝗲𝗽𝘁 𝗶𝘁. Learning to manage your feelings doesn't mean they'll magically disappear. Accepting your feelings while understanding they aren't always an accurate reflection of reality will help you move forward and find peace.

Click the link in the comments to learn more!

10/21/2026

New Chapter Coaching recently had the fantastic opportunity to travel to Baltimore, Maryland, to partner with the Maryland Community Action Partnership (MCAP) for their 2026 Board Retreat!

Our very own Anne Ross-Weldy delivered a comprehensive, full-day training, "Using Data to Operate Your Nonprofit," for leaders across 16 agencies of the Maryland Community Action Partnership.

The workshop helped agency leaders use data to make better decisions, strengthen fundraising, and clearly demonstrate their community impact.

A huge thank you to MCAP for hosting us and to all 16 participating agencies for their dedication to building stronger, informed organizations that serve their communities!

10/21/2026

Leading a nonprofit means constantly balancing today’s urgent operational demands with tomorrow’s strategic vision. But when you are caught in the daily grind of the to-do list, it can be tough to step back and map out sustainable growth!

New Chapter Coaching’s Organizational Assessment Services provide an objective, bird's-eye view of how your organization operates as a whole—identifying strengths, structural weaknesses, and untapped potential.

We offer two distinct pathways to support your team:
𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁: Provides a comprehensive Core Capacity Assessment Tool (CCAT) report and a guided debrief to pinpoint your lifecycle placement, core capacities, and capacity-building priorities.
𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁 & 𝗖𝗮𝗽𝗮𝗰𝗶𝘁𝘆-𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗔𝗰𝘁𝗶𝗼𝗻 𝗣𝗹𝗮𝗻: Includes everything in the standard assessment, plus two 2.5-hour facilitated planning sessions with your staff and board, hands-on implementation support, and ongoing follow-up!

Ready to unlock your organization’s full potential and build a more resilient future? Reach out to us today to get started!

10/20/2026

Charity vs Philanthropy. What's the difference?

Many nonprofit leaders use "charity" and "philanthropy" interchangeably, but distinguishing between the two can completely reshape your mission, board development, and fundraising strategy!

Giving Compass helps leaders understand the breakdown:

𝗖𝗵𝗮𝗿𝗶𝘁𝘆: focuses on generosity and direct helpfulness, providing immediate relief to those in need or suffering.
𝗣𝗵𝗶𝗹𝗮𝗻𝘁𝗵𝗿𝗼𝗽𝘆: focuses on goodwill and long-term investment in the human race.

Neither is superior, and thriving communities need both! While daily programs rely on charitable relief, strategic planning taps into philanthropic vision.

By recognizing the difference, leaders can better connect with diverse donors, engaging those moved by immediate help alongside those driven by systems-level change.

How does your organization balance both?

Click the link in the comments to learn more!

10/19/2026

We are incredibly proud to see our very own Anne Ross-Weldy sharing her expertise with the community!

Anne will be speaking at the upcoming Athena Leadership Foundation Speaker Luncheon, presenting "Lead Where It Matters: How Volunteering and Strategic Giving Drive Executive Growth," for women, focused on developing leaders in service!

Too often, volunteering and donations are viewed strictly as side projects. Anne’s session explores how intentional service and purpose-driven philanthropy can serve as an ultimate launchpad for executive development, high-value board placements, and meaningful professional relationships.

Attendees will gain actionable insights on:
1. Decoding essential nonprofit leadership skills to accelerate career goals.
2. Conducting strategic volunteer assessments to align personal experience and secure board leadership roles that match professional ambitions.
3. Converting philanthropic involvement into authentic connections with peers, sponsors, and corporate decision-makers.

🗓️ Date: Wednesday, November 19, 2026
⏰ Time: 11:30 a.m. – 1:00 p.m.
📍 Location: EDC, 5988 Mid Rivers Mall Dr., St. Peters, MO 63304

We love seeing our team members out in the community empowering leaders where it matters most.

Interested in joining? Click the link in the comments to learn more and reserve your spot!

Address

2716 Forum Boulevard, Suite 4A
Columbia, MO
65203

Opening Hours

Monday	9am - 6pm
Tuesday	9am - 6pm
Wednesday	9am - 6pm
Thursday	9am - 6pm

Telephone

(573) 228-9600

Website

http://www.newchaptercoach.com/

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