Guernsey Energy

The catch? There isn’t one. Use your gas when you need it, and with one simple rate, you’ll know exactly where you stand.

No fishing around for the best time to switch the heating on.

Keep life simple. Switch to gas.

Switch to Gas with Guernsey Energy Upgrade your cooking, heating, and hot water with gas. Book your free energy consultation with Guernsey Energy today.

✅ Our customer service phone lines are now back up and running.

We're pleased to confirm that all phone services have been fully restored and are operating as normal. Thank you for your patience and understanding while we worked to resolve the issue.

📢 We're Hiring in Guernsey!

We're looking for a Work Controller to help plan, coordinate and optimise operational work across our gas network, ensuring we continue to deliver a safe and reliable service to our customers.

Interested in joining an essential local business that powers our community?

Apply now: https://bit.pulse.ly/qphf2y31ol

✅ Emergency Lines Restored

Our emergency phone lines are now back up and running.

If you need to report an emergency, including the smell of gas, please call:

📞 01481 749000

For any non-emergency enquiries, please email [email protected] and a member of the team will respond during business hours tomorrow.

Thank you for your patience while we resolved the issue.

✅ Emergency Lines Restored

Our emergency phone lines are now back up and running.

If you need to report an emergency, including the smell of gas, please call:

📞 01481 749000

For any non-emergency enquiries, please email [email protected] and a member of the team will respond during business hours tomorrow.

Thank you for your patience while we resolved the issue.

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📞 Telephone Line Issue

We're currently experiencing issues with our phone lines and are working to resolve this as quickly as possible.

If you have an emergency, please call 07797 934868.

We apologise for any inconvenience and will provide an update as soon as our phone service is restored.

Thank you for your patience.

Important Security Alert: Suspicious Phone Calls

We have been alerted that unauthorized individuals may be cold calling customers and falsely claiming to represent our team. This has been reported to Police. However, we want to remind customers:

* Confirm Identity: Always ask any unexpected caller for their full name and specific role within our company.

* Contact Us Directly: If you are unsure whether a call is genuine, do not share any details. Hang up and call us directly on 01481 724811 to verify.

Your security is our top priority. Please report any suspicious calls to our team immediately.

For many businesses, improving sustainability is a priority, but it also needs to make commercial sense.

Efficient gas energy solutions can offer a practical way to lower emissions while maintaining reliable, cost-effective operations. It’s about finding the balance between environmental responsibility and day-to-day performance.

With the right approach, businesses can take meaningful steps towards reducing their carbon footprint, without disruption to how they operate.

Find out more about our commercial energy solutions:

🇬🇬 https://guernseyenergy.pulse.ly/fgo3limssh

Have you ever missed a bill payment?

Whether it's simply slipped your mind or you're finding things a bit difficult at the moment, we're here to help.

Swipe through to learn what happens if your account falls into arrears and what steps you can take to get back on track.

🚧 Immediate Road Closure 🚧

Please be advised that Route de la Croix Bailiff is closed with immediate effect while emergency works are carried out.

📍 Road Closure:
Route de la Croix Bailiff will be closed from Baillifs Crossroads to the junction of Rue des Pointes and Route de Fauconnaires (see map).

✅ Access Arrangements:

Access to Rue des Pointes and Route de Fauconnaires will be via the Rectory Hill end.
Access to properties up to the excavation area (highlighted in red on the map) will remain available from Baillifs Crossroads.

⏰ We are hoping to have the road reopened by close of business on Wednesday 29 July.

We apologise for any inconvenience and thank you for your patience while these essential works are completed.

Behind every installation, service and repair is a team of fully qualified, Gas Safe registered engineers helping keep homes and businesses running safely across the islands.

Alongside carrying out work to the highest standards, our engineers can also provide practical energy saving advice to help customers get the most from their heating systems.

Professional, experienced and local, it’s all part of delivering the level of service our customers expect.