BigOnBikes

May for us is the start of our busy period and in the past its when we can get a bit overwhelmed by the amount of work.

This year we added extra resource (thanks Josh) and the results are (we think) pretty good.

Over 180 bikes/repairs completed and 63% turned round in 3 days or less.

We can't guarantee your bike will be get done this quickly, as sometimes it's beyond our contriol re deliveries and stock availability etc, but we are doing everything we can to get you back cycling as fast and efficiently as we can as well as providing an expert, professional service.

Thanks very much for all your continued support.

Need a Bike Box for your cycling Holiday, we have 2 available to hire.
Both are Bike Box Alan's the best and most robust boxes to be found.
Pick the EasyFit/Aero Box or the Premium Bike box
We are the Derby centre for BBH

Book yours via the link below:

EasyFit/Aero
https://bikeboxhireuk.co.uk/products/bike-box-alan-aero-hire-derby
Premium:
https://bikeboxhireuk.co.uk/products/bike-box-alan-premium-hire-derbu

April update
53% of our Servicing and Repairs were completed less than 3 days after drop off.

We have invested in additional resource to ensure we can cater for your requirements during the Spring Summer when everyone wants to get out and enjoy their bikes.

Josh has joined us for this busy period, giving us extra manpower and a great deal of knowldge & expertise from his race team experience.

Book in online for your repairs and servicing.

Its Easter Bank Holiday!!

Time to get out on our bikes and hunt those easter eggs

We'll be open Sat 4th (9.30-5) & Sun 5th April (3-6pm) as usual

Have a great weekend

Big on Bikes are an authorised Service Partner for many e-bike motor manufacturers (Bosch, Shimano, Fazua, Mahle, TQ, Yamaha, Brose, N+).

As such we can process warranty and advise on features of the various brands and any reccomended manufacturer approved upgrades.

E-bikes are a fantastic enabler for many reasons and have dramatically increased participation in cycling amongst all sorts of riders, some new and some returning.

Unfortunately, a small number of e-bikes come to us that have been modified and are not UK legal.

Once these bikes have been modified to exceed the UK legal limit or have 3rd party software installed, they immediately lose all manufacturer warranties in the UK.

We will only work on these if we remove the hardware or software or are able to revert back to road legal specifications.

Our manufacturers diagnostic software will identify any modifications and any warranty claims will not be progressed if flagged up as illegally modified.

We have recently signed up to the industry E-Bike Positive Program to further enhance our position on this matter.

https://ebikepositive.co.uk/

We are aware this may upset some e-bike users that have modified their bikes, however from a legal and liability stance we know our policy on this matter is supported both by the majority of our customers and the brands we represent.

If you are thinking of modifying your e-bike to exceed support higher than the UK legal limit of 15.5mph or have an e-bike that is not UK legal then please do not be offended if we refuse your request for warranty or repair/servicing.

Dave

PS If you want a guide to UK Law re e-bikes click here: https://www.cyclinguk.org/cyclists-library/regulations/eapc-regulations

We are looking to expand our team.

Full Time Experienced Bicycle Mechanic/Technician

We are looking for a passionate, dedicated individual to join our growing team at Big on Bikes.

https://www.cycleassociation.uk/jobs/?page=1&searchterms=&job-sector=TCE&searchtype=any&searchlocation=&job=35647

Bike Mechanic/Technician Full Time Experienced Bicycle Mechanic/Technician  We are looking for a passionate, dedicated individual to join our growing team at Big on Bike...

UPDATE TO CUSTOMER REWARD SCHEME

Our Customer Rewards Scheme has been in operation now for over 6 years. We introduced it to recognise loyalty from customers who used us regularly, and there are now over 2500 customers getting rewards on all their purchases whether it be on services, repairs or parts.

Until now, we have not placed a limit on how long points last. This is not an issue for most customers, because they use us at least once a year. However, for those who are not regular customers, we are introducing a 3 year limit for points to remain valid.

This change will be implemented on 1st May 2026 to give customers the chance to update the "last purchase date".

As long as you make a purchase within a 3 year period, your points will carry over.
Points can be used against any purchase in store. They cannot be redeemed for cash or refunded on a payment card.

We would like to emphasize that we appreciate each and every one of our customers and the support they give us, and we hope we see you soon.

Going abroad on a cycling holiday and taking your own bike?
We've got the Bike box for you.
We've partnered with Bike Box Hire UK to offer bike box hire from our workshop.

We have 2 types of Bike Box Alan, the best bike travel boxes around.

To book the aero box:

https://bikeboxhireuk.co.uk/products/bike-box-alan-aero-hire-derby

To book the Premium Box:

https://bikeboxhireuk.co.uk/products/bike-box-alan-premium-hire-derbu

From only £7.10 per day

Gravel Bike Carbon Crankset 30mm spindle

Praxis Zayante Carbon Crankset 172.5mm 48/32

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With the promise of Spring rides not too far away, our workshop will soon be inundated with repairs and servicing. So if you want to beat the rush and have a quicker turnaround, get in touch and book your bike in sooner rather than later!
Book in now
Https://www BigOnBikes.co.uk/service