Matt Heller - Performance Optimist

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Matt Heller - Performance Optimist Advocate | Connector | Advisor Building better leaders in the attractions business, author of the Myth of Employee Burnout, host of

504 Hours from RIGHT NOW! -
10/27/2026

504 Hours from RIGHT NOW! -

We all crave human connection. Genuine, caring, face-to-face human connections. However, in 2026, the majority of our “communication” is through some sort of device or platform. The truth is that if you embrace and practice more good old-fashioned conversations between human beings, it could jus...

Right now, but in 3 weeks at IAAPA Expo! -
10/26/2026

Right now, but in 3 weeks at IAAPA Expo! -

Turns out we’ve been having the wrong conversation about generations in the workplace for AT LEAST 20 years, surely longer! That’s about to change.

One word, and a lot of supporting actions, will exponentially improve everything.
10/19/2026

One word, and a lot of supporting actions, will exponentially improve everything.

10/14/2026

A little update on POC YOUniversity.

Who is responsible?
10/13/2026

Who is responsible?

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

Raising the bar on leadership in 2027 -
10/09/2026

Raising the bar on leadership in 2027 -

One of my goals in 2027 is to help YOU figure out how to take the leadership at your organization to the next level! Operator, supplier, big company, small Mom and Pop… if working in or around an attraction is your jam, let’s chat!

10/02/2026
Your pulse quickens as you join the Zoom call.You don’t know these people. Sure, they all work in attractions, but you’v...
10/01/2026

Your pulse quickens as you join the Zoom call.

You don’t know these people. Sure, they all work in attractions, but you’ve never met them.

The questions start. Who am I. What do I want to get out of this experience?

“Can I say I don’t know?”

“Okay, seems like everyone else is in the same boat. This isn’t so bad.”

“Hey, Jenny works at a water park. So do I!”

“Cool! Xavier is a Twilight nerd like me!”

And so it happens… the cohort starts to gel. Commonalities are discovered and the walls start to come down.

As the calls progress, you feel more comfortable, vulnerable, open. You share things you thought you wouldn’t, and get feedback that truly hits the mark.

Your cohort sees you. Hears you. Helps you.

The support is not accidental nor contrived. It’s intentional and real.

By the end you feel confident. Equipped. Ready!

That’s the POC Mastermind program. Apply now to start your transformation.

Thank you for your interest in the POC Mastermind Program! This application will allow us to get to know you better and ensure that you are placed in the best possible group! Should you have any questions, please let me know! Matt Heller Founder - Performance Optimist Consulting 407-435-8084 matt@pe...

Hot takes wanted! -
09/30/2026

Hot takes wanted! -

I recently posted this question and got a lot of great hot takes. What do YOU think? Who is responsible for this team member’s frustration?

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Hendersonville, NC

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